Ordered over 2 weeks before I wanted the chocolate, for a specific event. It didn't arrive in time. Poor communication about this. Initial email suggested next day dispatch them nothing til over a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I accidentally put the wrong delivery address so I sent a panic email on the Saturday. On Sunday (yes, Sunday!) I received an email for the amazing Bus. Dev. Exec. Julie who took up my ase and contact... See more
Chocolate is great, but is let down by the packing. Not enough cushioning, and no extra wrap within a flimsy cardboard box. I've previously had an order where rainwater had seaped in, and in the lates... See more
I have a subscription with them that has functioned well for a couple of years. I paid £211 on June 7th 2025, got two deliveries correctly spaced 3 weeks apart but got nothing in August and nothing ag... See more
Company details
Information provided by various external sources
Live on the wild side of taste with our adventurous and unique flavours, using only single origin chocolate and 100% organic ingredients. Our adventurous English Botanical flavours are unique and delicious, as well as 100% organic and ethical with our fully compostable packaging, including the inner foil. There is something for everyone in our vast range of 22 flavours.
Contact info
London, United Kingdom
- seedandbean.co.uk
3.8
Great
896 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slow delivery
March 26, 2024
Seed and bean is so easy to love
So tasty,easy website, fast delivery! Literally a great all round experience
March 25, 2024
Easy online ordering and quick delivery…
Easy online ordering and quick delivery - all that over and above the great quality of products on offer. I’m a Seed and Bean junkie!
January 24, 2024
Lovely praline taste
Lovely praline taste, my favourite. Could be darker chocolate inside for my tastes. But that wouldn’t stop me buying!
January 30, 2024
Easy ordering, beautiful chocolate
Easy ordering for beautiful, tasty chocolate. The bars are exquisite and the truffles are unbelievable!
January 24, 2024
50% off so couldn’t resist
50% off so couldn’t resist. Online purchase was straightforward using my account and purchase information and the goods were delivered well packed and on time. They were delicious too!
January 24, 2024
Great tasting vegan chocolate
I bought a few different flavours of Seed and Bean chocolate as a birthday present for my son. He is vegan and it is often tricky finding vegan chocolate that tastes good. This, he tells me, is the best he has tasted.
January 15, 2024
Totally delicious chocolate.
January 12, 2024
Quickly delivered and in a letterbox…
Quickly delivered and in a letterbox friendly packaging.
Loving the new winter dark chocolate flavours too.
November 24, 2023
I had a problem in ordering where the…
I had a problem in ordering where the promotional code did not work.
This was efficiently sorted after contacting yourselves by email, and the chocolates have been received
Many thanks
November 27, 2023
The customer service was top notch
November 26, 2023
Lovely chocolate and great price in sale
November 26, 2023
Prompt delivery and well packed items
November 24, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.