Ordered over 2 weeks before I wanted the chocolate, for a specific event. It didn't arrive in time. Poor communication about this. Initial email suggested next day dispatch them nothing til over a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I accidentally put the wrong delivery address so I sent a panic email on the Saturday. On Sunday (yes, Sunday!) I received an email for the amazing Bus. Dev. Exec. Julie who took up my ase and contact... See more
Chocolate is great, but is let down by the packing. Not enough cushioning, and no extra wrap within a flimsy cardboard box. I've previously had an order where rainwater had seaped in, and in the lates... See more
I have a subscription with them that has functioned well for a couple of years. I paid £211 on June 7th 2025, got two deliveries correctly spaced 3 weeks apart but got nothing in August and nothing ag... See more
Company details
Information provided by various external sources
Live on the wild side of taste with our adventurous and unique flavours, using only single origin chocolate and 100% organic ingredients. Our adventurous English Botanical flavours are unique and delicious, as well as 100% organic and ethical with our fully compostable packaging, including the inner foil. There is something for everyone in our vast range of 22 flavours.
Contact info
London, United Kingdom
- seedandbean.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yummy choccy!
Nothing new to report really, we like Seed and Bean choc so I bought a selection (tastes better with10% off!). It was delivered by our trusty postman and we will enjoy sharing and eating it. What could be easier an tastier?
Quick delivery and easy to order
Quick delivery and easy to order. Minimal packaging used.
Always have interesting flavours too.
Very prompt service
Very prompt service and my difficulty using promo code was dealt with quickly and efficiently.
Yummy mid-range organic chocolate at a…
Yummy mid-range organic chocolate at a good price.
I found it really difficult it to find…
I found it really difficult it to find nice chocolate when I became diary intolerant. Love all the seed and bean flavours.
Short shelf life.
There was no indication that the items I ordered had shelf time reduced from 12 months to under 2 months. This meant that the 8 bars would have to be consumed within about 7 weeks of receipt. The response from the Company was poor-see email flow from Oliver Short. These choc., bars were for my daughter Kerry, who has multiple sclerosis. She is very careful about what she eats, and was delighted at Christmas, when I was able to find these ethically sourced Seed & Bean chocs. She would have been unable to use them within such a short time span. I have returned the order....presumably at my expense. Disappointing.
No delivery date
I ordered more than £50 worth of chocolate bars from Seed and Bean, having been given them as a present previously. I thought I would buy a batch. However since ordering I have heard nothing about a delivery date despite several emails asking for a tracking number.
This is what their confirmation email says:
“Hooray your order has been received and we'll get the order out to you right away. Orders received before 1pm should be sent the same day, or the following morning if ordered after 1pm.”
And that was nearly a week ago! It’s really poor and I feel deceived.
As before, this is the best chocolate I have ever tasted!
Sadly the packaging this time was not good and had partly disintegrated, Previous deliveries were beautifully presented.
A perfect gift
I buy this chocolate for my daughter who adores it. Her face when she opens the package is a picture.
Then I go away quickly before the wonder smell tempts me; as a diabetic I cannot eat more than one small piece and I know I couldn’t stop with that.
My order always arrives quickly and we’ll packed and the quality of the product is excellent.
Delicious, and unusual
Lovely chocolate, and a great special offer this time too. The flavours are really delicious, and unusual (Lavender, Cardamom & Lemon, Orange & Thyme). Highly recommended.
Delicious BUT….
The chocolate was delicious and one of the nicest I have ever tasted,BUT what lets it down is the flavours are way to subtle. I bought 2 bars praline, and hazelnut and almond and honestly you couldn’t taste the difference.
Very nice chocolate!
Ordered four bars, different flavours. Some had more flavour than others but all chocolate was lovely. One bar was poorly wrapped and had short use by (one month) but others ok. Would order the unflavoured chocolate again.
Good chocolate but slow delivery and…
Good chocolate but slow delivery and constant harassment for reviews.
I love this chocolate brand!!!
I love this chocolate brand, i honestly think it's my favourite chocolate, bar none (pun intended, no need to get salty).
The pretzel one was my favourite, but now it's the dark chocolate salted caramel - it is amazing....
Lovely chocolate
Lovely chocolate, great smooth texture, excellent tastes and just right on the blending - highly recommended!
Don't have it???
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







