Yay for Nebula! I ordered my Mars 3 projector almost 6 months ago. I originally wanted a large tv, but decided we had enough tv’s. After nearly 6 months of use, the projector is everything that was pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Since I was not happy at all with the Anker Nebula Capsule 3 Laser at all as it only had about half of the promised and advertised runtime via battery, I had been offered a replacement. However, since... See more
This product has no zoom capabilities BUT the key manual setting gives plenty of headroom to combat that issue, as for compatibility, visuals, sound and set up/ usage. It is the easiest, comfortable,... See more
Amazing quality product and can’t praise it enough. Stunning picture quality and through my home cinema setup just makes the whole experience majorly better. Going from a 50” 4K led tv to a screen cap... See more
Company details
Written by the company
Home theater isn’t confined to the walls of your living room. At Nebula, we believe that it’s much bigger than that. It’s about the camping trip with your friends when you watched the superhero save the day. It’s about when you sipped wine with your partner and witnessed the first kiss between 2 star-crossed lovers. It’s about that backyard family movie night where you heard your kids’ high-pitched giggles and squeals. It’s about unlocking your imagination and moving your cinema anywhere. We’re committed to creating smart projectors that enrich your life with unique viewing experiences. No matter where you want to go, Nebula takes your entertainment there so you can let your imagination run wild and create unforgettable memories with those that you love.
Contact info
United Kingdom
- 1-800-988-7973
- Support@seenebula.com
- seenebula.com
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nabil mars 2 pro
This product has no zoom capabilities BUT the key manual setting gives plenty of headroom to combat that issue, as for compatibility, visuals, sound and set up/ usage. It is the easiest, comfortable, and best projector I have EVER used. I recommend this unit to everyone who wants indoor/ outdoor cinema. And it doubles up as a very high quality Bluetooth/ wireless hifi speaker set up. And daytime watching is flawless. More than clear enough. Also very clear picture with indoor lights on or off. Best money I ever spent
Nebula Projector
Ordered a projector, a minor fault developed however they sorted it straight away and I received a replacement the following day. Great response from their customer services and a great product
Good products ruined by planned obsolescence
It's a company that makes really cool products like its range of can size projectors but the problem is they don't last long and they are pricey. There is no technical service, no replacement nor spare parts service and the warranty period is just 1 year.
SOLD USED AS NEW
Unresponsive customer service. Customer service had no idea when my order would ship or arrive. They said they couldn't cancel my order. They said there were no supervisors or managers to help. I left request for callbacks. No response. Product arrived late, dirty, with loose cords, and empty plastic bags in box. It appears very used.
Great product overall
Great product overall. Easy to set up and use and great image quality. Sound is really good and provides good experience with movies in larger settings.
The apps will likely get better as they put more work in developing so it should get better and better. Today it feels a little light and clunky.
The major issue with Nebula is its remote. It looks cheap and works only part of the time. Has trouble connecting to the Nebula and drives me crazy. I use my phone most of the time to cover for it, but its less than perfect when you navigate Amazon Prime.
Excellent communication
Excellent communication, fast delivery. Product is outstanding as expected. I would highly recommend it to others - which I already did. The only negative is the absence of Nebula/Anker presence in Europe.
I LOVE the Nebula as a projector
I LOVE the Nebula as a projector, but some of the apps on the app store like Google Play Music and Movies Anywhere don't work.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








