"We had the best experience with Southeast Financial! Cheyenne and Candace were absolutely fantastic—so professional, fast, and precise in every step of the process. I felt truly valued as a custome... See more
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Review summary
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Reviews shaping this summary
Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more
Company replied
Excellent customer service throughout the entire process. Both Kayla Weishaar and Grace Sloville easily exceeded my expectations. There can do attitudes made a sometimes stressful event seamless and w... See more
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Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more
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Company details
Information provided by various external sources
Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial
Written by the company
Contact info
131 Belle Forest Circle STE 210, 37221, Nashville, TN, United States
- 866.900.8949
- survey@sefinancial.com
- sefinancial.com
4.8
Excellent
5K reviews
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We were extremely pleased with the…
We were extremely pleased with the entire experience with Southeast Financial.
We let the lender know when we applied, we had one week to complete the loan and pick up our new RV which was a big ask. Brooke Carico was amazing she let us know exactly what would be required, she was very efficient, professional and totally on top of our timeline. Brooke got everything completed in time with zero stress. She worked well with the dealership to make sure everything went smoothly. Brooke exceeded our expectations in every way. We had applied with another lender a week prior, and they had not even responded to our requests for information. Working with Brooke and Grace our loan was completed in less than one week. Great job I would highly recommend Southeast Financial to anyone looking for an RV loan.
November 17, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Southeast Financial
It was a pleasure working with you. I hope you love your new Airstream - Amanda
They made the process on my end easy…
They made the process on my end easy and loved working with Bionca!
November 17, 2025
Reply from Southeast Financial
Thank you for the review, Michelle! It was a pleasure working with you on the refinance! Please dont hesitate to reach out if you need anything in the future!
Candace White is a dream to work with
Candace White is a dream to work with, very informative and just an all around kind person!
November 7, 2025
Reply from Southeast Financial
Thank you so much Emily and Matthew! We appreciate your business and hope you enjoy your new RV!-Candace
Kayla was fabulous
Kayla was fabulous! She was quick to respond, even to my random questions. Everyone kept me in the loop throughout the process.
November 12, 2025
Reply from Southeast Financial
We appreciate the feedback! Enjoy your new RV! -Kayla
Southeast cut our rate nearly in half
Southeast cut our rate nearly in half. The customer service representatives have all been patient, friendly, and easy to work with.
November 5, 2025
Reply from Southeast Financial
Thank you for the review! It was a pleasure working with you! ~ Tonya
It's not true they don't give it the…
It's not true they don't give it the loan I got 685 score and I still don't get that loan and they're saying if you got a bankruptcy is not true 👎
November 4, 2025
Unprompted review
Reply from Southeast Financial
Hey M, I hate that we were unable to approve your application. While a bankruptcy isn't grounds for an automatic decline, we aren't always able to approve all applications with a history of bankruptcy. There are factors that determine whether we can still work with that or not, like time since the bankruptcy, credit history after, loan amount, collateral type, etc. I hope this helps!
Thanks, Bionca
EXCELLENT CUSTOMER SERVICE
EXCELLENT customer service from first contact (Alison) to underwriting to loan approval. We applied for our refinance loan 10-30-2025 and by 11-4 a check was being sent to our former lender. Southeast made it simple and painless!
November 4, 2025
Reply from Southeast Financial
thank you for your kind words! It was a pleasure helping with your refinance!
-Alison
Brooke was great skillfully guiding us…
Brooke was great skillfully guiding us through the entire process!
November 3, 2025
Reply from Southeast Financial
I really appreciate your kind words—it was such a pleasure working with you!
Reply from Southeast Financial
Thank you for the review! It was a pleasure working with you! ~ Tonya
Easy to work with.
October 30, 2025
Reply from Southeast Financial
Thank you for the review! It was a pleasure working with you! ~ Tonya
My loan officer was Kayla
My loan officer was Kayla. .excellent person as a officer and person. She and her team tackled my needs and request with propmt and courtneous service. I very happy with the care and personal service i recieved. I was kept inform EVERY INCH OF the process..thats important to me.
October 31, 2025
Reply from Southeast Financial
Thanks for the feedback George! Enjoy your new boat! -Kayla
The experience was more than great
The experience was more than great. If I had any questions or concerns, they were answered in a very timely manner with complete professionalism. It was a near flawless experience.
October 24, 2025
Reply from Southeast Financial
We're happy to hear that your experience was so positive! It's great to know our team addressed your questions with professionalism and speed. Thanks for your feedback.
Tonya at Southeast made the entire…
Tonya at Southeast made the entire process quick and painless!
October 22, 2025
Unprompted review
Reply from Southeast Financial
Thank you so much for the kind review! It was a pleasure working with you! ~Tonya E.
Friendly staff and great communication.
Friendly staff and great communication! Amanda and Cheyenne were with me through the entire process and were quick to answer my questions. They kept me updated and made the process very easy. Thank you SEF for taking the stress out of buying a boat!
October 24, 2025
Reply from Southeast Financial
We're happy to hear that our team provided friendly service and clear communication throughout your boat-buying experience. Thank you for your positive feedback; we appreciate it!
The process was very efficient and the…
The process was very efficient and the employees are great with updates, providing instructions and very detailed. Really enjoyed the Team I had the pleasure to work with.
October 23, 2025
Reply from Southeast Financial
Thank you, Chris! It was a true pleasure working with you! Wishing you all the best on your new Luxe Elite! Please let me know if you need anything!
Tonya was so personable!
October 15, 2025
Reply from Southeast Financial
Thank you so much for the kind review! It was a pleasure working with you! ~Tonya E.
Communication was excellent
Communication was excellent. Kayla explained exactly what I had to do and things went really smoothly. This is a great group to work with. I appreciated them, and you will too.
October 17, 2025
Reply from Southeast Financial
We appreciate the feedback! Enjoy your new boat! -Kayla
Taking the time to actually talk to…
Taking the time to actually talk to someone about the loan and different options vs just inputting numbers and never talking to anyone.
October 15, 2025
Reply from Southeast Financial
Thank you so much for the kind review! It was a pleasure working with you! ~Tonya E.
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