Southeast Financial Reviews 4,867

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience, from application to funding. Reviewers are particularly impressed with the quick response times and the smooth user experience. While the overall sentiment is highly positive, some customers mentioned that they would have appreciated more verbal communication instead of text messages. A few also noted that communication and explanations of timelines could have been improved, though these issues were often resolved quickly by calling a manager.

What people talk about most

Staff

People report positive experiences with staff, highlighting their efficiency, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Consumers consistently report a positive user experience, describing it as pleasant, easy, and fast. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"We had the best experience with Southeast Financial! Cheyenne and Candace were absolutely fantastic—so professional, fast, and precise in every step of the process. I felt truly valued as a custome... See more

Company replied

Rated 5 out of 5 stars

Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service throughout the entire process. Both Kayla Weishaar and Grace Sloville easily exceeded my expectations. There can do attitudes made a sometimes stressful event seamless and w... See more

Company replied

Rated 5 out of 5 stars

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Tonya was fantastic

Tonya was personable, friendly, kind, and extremely knowledgeable about the process to obtain a loan. She thoroughly explained details so I understood the process and she truly cared about my needs. In addition, she worked hard and fast to achieve my goal in such a short time and I am thankful for her assistance.

October 2, 2025
Unprompted review
Southeast Financial logo

Reply from Southeast Financial

Thank you so much for the kind review! It was so nice to work with you! ~ Tonya

Rated 5 out of 5 stars

We had Tonya help us with our purchase

We had Tonya help us with our purchase. She was awesome and extremely helpful. Thanks for all your help and making it so easy.

October 1, 2025
Unprompted review
Southeast Financial logo

Reply from Southeast Financial

Thank you so much for the kind review! It was so nice to work with you! ~ Tonya

Rated 5 out of 5 stars

Great Experience

We had a great experience financing our RV. Southeast Financial was great in communicating with us and making the process flow very easily.

October 6, 2025
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Reply from Southeast Financial

We're happy to hear that financing your RV was a great experience! We appreciate you mentioning our communication and easy process. Thanks for your feedback. ~ Tonya

Rated 5 out of 5 stars

Very nice people.

Very nice people.. typical document requirement. Second time I’ve used them. Will use again for my next big purchase.

October 6, 2025
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Reply from Southeast Financial

Thank you, Todd! It was a pleasure working with you! ~ Tonya

Rated 5 out of 5 stars

All the staff were extremely polite and…

All the staff were extremely polite and kind. Each person we talked to explained all the steps and as we completed each one, we quickly moved on to the next one. Each person made the process painless and fast.

September 30, 2025
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Reply from Southeast Financial

It was a pleasure working with you. I hope you love your new RV - Amanda

Rated 5 out of 5 stars

Easy and Convenient Loan Application

They made getting a loan easy and convenient for my RV. They gave me step by step instructions, so nothing was missed.

September 30, 2025
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Reply from Southeast Financial

Thank you for your feedback! It was a pleasure working with you! ~ Tonya

Rated 5 out of 5 stars

Excellent communication between us and…

Excellent communication between us and Bionca Presley. She was very helpful throughout the loan process. I would highly recommend SE Financial.

September 23, 2025
Southeast Financial logo

Reply from Southeast Financial

Jim, it was great working with you and Shirley! I am thrilled we were able to get your rate lowered and save you money on interest! Please dont hesitate to reach out if you need anything!

Rated 5 out of 5 stars

Great customer service

My experience couldn't have been better ! I would highly recommend to anyone. Kayla & Grace were first class and extremely professional!

September 22, 2025
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Reply from Southeast Financial

We appreciate your review! Enjoy your new boat! -Kayla and Grace

Rated 5 out of 5 stars

Stacy was Amazing

Stacy was Amazing! She followed up promptly with all matters, the whole process was very quick. It’s so nice to work with nice friendly people ( they are hard to come across these days)

September 22, 2025
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Reply from Southeast Financial

Thank you so much! It was a pleasure working with you! Enjoy your horse trailer! -Stacy

Rated 5 out of 5 stars

Wonderful experience with everyone at…

Wonderful experience with everyone at Southeast Financial. Highly recommend and look forward to using them again, if need be!

September 19, 2025
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Reply from Southeast Financial

Thank you for your review! It was a pleasure working with you! ~ Tonya

Rated 5 out of 5 stars

Graet professionals.

The team in South Financials is really professional.
They keep me informed all the time. They worked really fast.
They made the process really easy for me.

September 19, 2025
Rated 5 out of 5 stars

This has been the easiest exoperience…

This has been the easiest exoperience for me to get an RV loan. I am so happy that I went with Southeast Financial. Alison was in constant communication with us, she made everything seemless.

September 19, 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much for the kind words! It was truly a pleasure working with you, and I’m so glad to hear the process felt easy and smooth. That’s always my goal! Enjoy your RV adventures
-Alison

Rated 5 out of 5 stars

The process was pretty smooth and the…

The process was pretty smooth and the communication was great.

September 16, 2025
Southeast Financial logo

Reply from Southeast Financial

It was such a pleasure working with you. I hope you make many happy memories in your new boat - Amanda

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