Sefton Meadows Garden Centre Reviews 3,576

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I have purchased from their stand in Ideal Home exhibition in London a Red Berry Twig Tree for £30 when I got home the upper part lights were not working. I have phoned and send number of emails req... See more

Rated 5 out of 5 stars

The new canopy for the gazebo fits perfectly and looks excellent. It is to replace the original which has served me well for over 5 years. It fits the suntime aluminium gazebo and will be in situ fr... See more

Rated 5 out of 5 stars

Very happy with the service received from this company, I ordered a fountain as a birthday present and used the online chat facility to check that it would arrive in time - the fountain arrived safel... See more

Rated 5 out of 5 stars

Looking for new garden furniture. Saw this small table and tub chair set online at Sefton Meadows garden centre, on offer to, at a good discount! Ordering was easy and delivery exceptionally quick!... See more

Company details

Written by the company

For forty years Sefton Meadows has been a hidden gem of a garden centre. Our loyal customers visit year after year to browse our stunning plant collection and relax in Rosie’s restaurant! We strive to provide high quality products at competitive prices with fast, easy and hassle free service.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Feedback on visit today

It's a few years since visiting garden center + cafe - shop has improved however didn't have a good experience in cafe - on the plus side coffee was great but eggs benadict was awful bacon rock hard + bun not toasted also very small stale scone- staff helpful + I asked very nicely if they would feedback to kitchen - I then left my husband I n cafe which was not busy to go + shop plants etc after 10mins he texted me from car to say he was made to feel uncomfortable by twice being asked if he wanted to order something else- so won't be returning which is a shame

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality over-priced goods and no customer service

eBay Item: 373786866974
I paid £37.95p for this snowman and snowdog globe and after only 3 years it looks horrible. The snow has turned pinkish and stained the snowman. It has been in normal home conditions and not even in the sun at all. It is appalling that something costing this much should be so poor and degrade so quickly. I am really angry about this as it was a present for my partner and now it is only fit to go in the refuse bin. I'm sure you can imagine I am extremely unlikely to buy anything like this from Sefton Meadows Garden Centre ever again. In fact, I doubt I'll be buying anything like this from a garden centre again. I'll just stick to buying plants. I have sent this complaint to Sefton Garden centre and they have not even bothered to reply let alone try to put matters right. What an appalling business!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

I was told that this Christmas order would only arrive in late January.
Today I received my order on 27th January 2025.
Thank you for reliable information.

January 5, 2025
Rated 5 out of 5 stars

FULL REFUND

I wanted to say that I did have a truly awful Christmas Tree
I have made it known what I did think about it.
However after sending a letter to the Director of the company I have received a full refund.
I have to give the company credit for doing so
Also maybe next year they won't be selling this type of artificial tree to any more customers.
It isn't worth it .

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I’d been looking for a Christmas tapestry for a long time. The one I purchased was well made, perfect size and a great price. Easy to order, great communication and delivered quickly. Will definitely be using them again.

November 6, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Christmas lights were delivered promptly and are exactly as described.
Would highly recommend.

November 7, 2024
Rated 5 out of 5 stars

First class service

First class service. We saw this outdoor tree at another garden centre. Came home and found it at Sefton Meadows online for literally half price. We bought it and it was delivered free of charge within a few days. Excellent service.

November 4, 2024
Rated 1 out of 5 stars

Ridiculous excuse

Ordered a Thomas Kinkade LED tapestry. Payment was taken. A few days later I was sent a message to say that 'the warehouse' couldn't find the item. I did get a refund, but would rather have had the order. It was an unusual item and it wasn't easy to find a replacement. I was very annoyed by the ridiculous excuse for not delivering it. If the staff couldn't find what I ordered they should have looked harder.

November 18, 2024
Unprompted review

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