Segbo  Reviews 

I’ve now bought Segbo hoverboards and karts for both my children and they love them. Good ordering and delivery experience - customer service was really good when there was a problem too. The Velcro straps don’t last too long, but I guess wear and tear is to expected. Having some spares added into the bundle would have been a bonus.

This company is amazing straight from order to delivery, I have no technical expertise so I asked many questions they answered everything. And true to their word the board and cart were amazing, Next to other models Segbo was superior in design, weight,look, safety and stability . My grandsons looked like a Concept super car of the carting world ! He loved it and still does .

Delighted with our hover board and kart attachment. Love the lights and music via Bluetooth. Many hours of fun have been had! Quick delivery, would recommend.

My daughter was over the moon with her all terrain hoverboard and cart. She is able to move smoothly over terrain that her friends other carts wouldn't at the park we go to use it at. Customer services were really quick on sorting out a replacement part when we had a minor issue, they were more than helpful.

So I ordered my segbo from segbo direct the day before it was meant to be given to my son as a gift (I had bought something different but found this and risked the promise of my next day delivery) I wasn’t sure it would make it in time - but before midday the next day my lovely two boxes arrived with remote function playing music - oh it’s the best little mobility toy and attracts so much attention from kids in the park!
I love this - totally worth it ❤️

Ordered a hoverboard and hovercart for sons birthday on the 30th September. It was in stock online and with 48hr tracked delivery. After I had ordered I received a message to say it won't be delivered until the 17th October. I immediately called and emailed to cancel the order. Its been 5 days and I have received no response. I have phoned several times and everytime I say I want to cancel the order they put the phone down!
DO NOT ORDER FROM THIS COMPANY. Total con and I will be opening a PayPal dispute.

Ordered 2 hover boards. But only 1 arrived, was given a date 4 weeks later. But 8 weeks on my kids still haven't got their presents, amazing how quiet they go when asking fir a refund.

Not impressed with the lack of after care this company provide. We have had a faulty hoverboard for a few months now which has been sent back on two occasions. We had to pay for one postage which was unfair and they are now just making every excuse under the sun to not issue a replacement or full refund of which we have now requested. We have only had this under a year, not acceptable and we will be pursuing this further as they shouldn’t be allowed to treat people in this way. Continually promise to fix the board and keep passing on responsibility to the tech team and management etc etc. Had enough now so will take this matter further.
Be warned !!!!

Quick delivery and happy son :)
Works well

Quick delivery, very responsive to my. Concerns great company

Company was recommend by my sister who had used them before. I live in guernsey and could figure out how to order online. I rang up very helpful and even gave me a discount code to use over the phone. Really happy with service and delivery and my boy could be happier with the hoover board and go kart attachment

Hassle..all the way from receiving the scooter 4 days late (paid for next day delivery which still hasn’t been reimbursed..) support took 2 weeks to reply, tyres were troublesome to inflate, paint missing on handlebars,kick stand chipped off and broke in less than a week,3 days in - the frame squeaks and because of poor design (no suspension)
All the shock goes into the incorrectly screwed in frame (no washers or springer washers )making the screws themselves unscrew itself from the frame!
Nothing portable about it’s only foldable.. battery life on sport mode (15mph) lasts for 4 miles (downhill)
2-3 hours charge later and you’re ready to go again !! Feel as if I’ve been mis sold a really good looking scooter..

Great product. Would recommend. Sadly after service very disappointing. Order parts twice and they have taken ages to deliver. Challenged web chat as they told be the same thing 2 weeks running; they disappeared from the chat.

Can confirm product arrived later in day.

Very bad customer service.

I've been trying to contact them about a purchase for over 3 months and they repeatedly ignore, fail to answer the phone, reply with answers which are nothing to do with the enquiry, and ask the same repeated questions, without bothering to read answers just given to them.

How they remain in business is extraordinary, as this very negative experience is matched by many other reporting here their similar bad experiences.

It seems the good reviews are the lucky ones who never had to contact them for any kind of support, help, or customer service.

Avoid, avoid, AVOID!!! You'll be on your own if anything goes wrong and you need their support.

Fantastic hoverboard, my kids love it. Last a long time on a charge, so much fun, great sound from the built in speaker

Quick delivery, was a but dissapointed it was in a box with pictures all over it especially near Christmas but other than that can't complain.

The hoverboard and kart itself is fantastic. All the family have had so much fun on it. The Bluetooth speaker on the hoverboard is alot better than expected. Overall a happy customer

Brought a SEGBO hoover board for a Christmas present for a 9 year old. What an absolutely brilliant gift! Been on it every minute she can!! Received a free hovercart, so fantastic value for money. The hoverboard lasts such a long time, we cleared 2.5km easily and has plenty more in the tank!!

‘Best present ever’ so the boys said . Since Christmas Day the boys have spent everyday with or without go-karts racing around . Very impressed with battery power. So pleased I purchased the monster hoverboard allowing them to race on uneven ground and grass . They’ve even offered to clean them so must be good !! Thank you Segbo .

I recently purchased a Segbo bundle with cart and carry case as a Christmas present for my 8yr old. Delivery was prompt.
When it arrived, it was easy to set up, literally unwrap, charge, go. The instructions were straightforward and because I’d fully charged it before wrapping the present, he was able to use it straight away.
It’s sturdy and robust, we’ve all had a go and love it! The Bluetooth speaker is a big bonus. He’s had great fun.
In his words… “best present ever!”