Segbo  Reviews 

239
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Avoid this company at all costs!! After multiple problems they have stopped answering my emails and still have one of my [faulty] hoverboards. I am now in touch with citizens advice and will take this... See more

Rated 1 out of 5 stars

I only gave 1 star because it's not possible to give none. This company is a disgrace and despite repeated attempts to receive a refund, that they've promised, nothing has materialised. I've been... See more

Rated 1 out of 5 stars

Ordered Segbo hoverboard just before last Christmas. Arrived ok but smoke starting coming out of the batteries inside after 20 mins of use. Product is dangerous. Had to take apart and disconnect batte... See more

Rated 5 out of 5 stars

My 6 year old loves this it’s even caused arguments from the older sibling now he wants one. Good job we got birthdays following Xmas thank you soo much best Xmas present by a mile all the family enjo... See more

Company details

  1. Events & Entertainment

Written by the company

Get Certified Official Hoverboards UK with Bluetooth, LED, and self-smart balancing technology in UK Segways, now you can buy Hoverboard UK, UK Segways, Swegways for sale UK and Segways for sale UK with Samsung battery and all Hoverboards are tested to...


Contact info

  • Dudley Road East 60, B69, Tividale, United Kingdom

  • segbo.co.uk

2.4

Poor

TrustScore 2.5 out of 5

239 reviews

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2.4

All reviews

(239)

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Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. Used once to test and product seems great quality. Even when delay in shipping (through no fault of theirs) we were kept up to date . Looks top quality and arrived as described. Worked perfect on first test drive 😃😃

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Segbo is great

Segbo is great, 8 year old loves it. Glad I opted for the real thing instead of a cheaper Amazon copy. The free go cart is brilliant

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

No worries.....

As I waited patiently; fully aware that there was a delay on my order because of the lorry driver crisis etc...SURE enough my hover karts arrived within a month of the order and at a perfect time for me. So panic Not. They look Great!!

November 3, 2021
Unprompted review
Rated 4 out of 5 stars

Complete hoverkart

Complete hoverkart. There was a delay with delivery, but once we contacted them, they were able to meet our birthday deadline. Kids love it. Paintwork round the house, not so much :)

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

This Segway and Go Cart were purchased…

This Segway and Go Cart were purchased for my younger sons birthday. Not only does he love it but so does his big brother and it looks like we’ll be ordering another one. Great fun for all ages and fantastic funky designs to choose from.

September 21, 2021
Unprompted review
Rated 4 out of 5 stars

V-happy customer

Very easy to use site, payment went smoothly and delivery was quick. Well packaged item and happy with quality of product.
Great stuff.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, amazing product and very helpful customer service. No issues as of yet. Would recommend to others.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Segway & kart

Order arrived very quick.
Good customer service when I needed to phone up.
Birthday present which has been used none stop! Would definitely recommend getting the kart to go with it!

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, fast responses, easy to order. Over enthusiastic 9 year old damaged the product but Segbo were brilliant at supporting with a new front wheel. Chuffed to bits with it all

September 15, 2021
Unprompted review
Rated 4 out of 5 stars

Great hoverboard

Bought the hoverboard for my daughter for her 9th birthday and she loves it! Already having so much fun on it. The build quality is good and providing you follow the instructions and charge properly, it’s all good, she gets about 40 mins solid play time on it before recharging. The only reason it’s not 5 stars is because I don’t think it will handle 100kg. I’m 82kg and it struggles a little off road, and would only really move well on something like a flat tennis court. I did buy the off road version. It’s a lovely bit of kit though and I didn’t buy it for me I bought it for my daughter who LOVES it

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website, great level of information to ensure you buy the correct compatible “seat thing” with Segway, super quick delivery and I was luck because I left myself tight on time for my daughters birthday.

August 11, 2021
Unprompted review
Rated 1 out of 5 stars

Do not waste your money on this Segbo rubbish!!!

Do not waste your money on this Segbo rubbish!!!
Bought a board and Kart of these clowns last Christmas for my son. Charged etc before first use as instructed.
It started beeping and spinning in a circle after approx 2mins on first use throwing my son off in the process. After 2 months of painful, slow email reponses from either a robot or a child with limited english I finally got some money back however they kept £50 for "superficial damage". Segbo is cheap chinese crap with horrendous and quite treatening and nasty customer service. Save yourself the hassle and your kids the disappointment.
There are much better products out there from other companies at better prices.

August 6, 2021
Unprompted review
Segbo  logo

Reply from Segbo

Hi,

We're sorry to hear that you're unhappy with our service.

When an issue is reported, we have a returns process which entails assessing the item to confirm whether or not the item is in a faulty condition. This process is always done as quickly as possible, so we apologise if this went on longer than expected.

We want to highlight that our policies and resolutions all abide by Consumer Rights Laws.

Kind Regards,

Customer Support Team

Rated 5 out of 5 stars

Excellent Service

I ordered a hoverboard and kart both arrived two days later in perfect working order. My son is delighted especially as we had been let down by another company.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

5* Excellent product, hours of fun!

We bought the Segbo 8.5 G2 PRO Hoverboard / Segbo Monster Hoverkart bundle - absolutely brilliant! The ‘beginner mode’ is perfect for our children, and myself! Our 5 year olds love the board & the kart, although they do need some supervision. Our 14 year old loves the blue tooth music option - what a fantastic addition! Delivery stated a few weeks but arrived within days, customer service responded to my email about delivery within 24 hours. Would 100% recommend. 5*

July 28, 2021
Unprompted review

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