Segbo  Reviews 

239
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Avoid this company at all costs!! After multiple problems they have stopped answering my emails and still have one of my [faulty] hoverboards. I am now in touch with citizens advice and will take this... See more

Rated 1 out of 5 stars

I only gave 1 star because it's not possible to give none. This company is a disgrace and despite repeated attempts to receive a refund, that they've promised, nothing has materialised. I've been... See more

Rated 1 out of 5 stars

Ordered Segbo hoverboard just before last Christmas. Arrived ok but smoke starting coming out of the batteries inside after 20 mins of use. Product is dangerous. Had to take apart and disconnect batte... See more

Rated 5 out of 5 stars

My 6 year old loves this it’s even caused arguments from the older sibling now he wants one. Good job we got birthdays following Xmas thank you soo much best Xmas present by a mile all the family enjo... See more

Company details

  1. Events & Entertainment

Written by the company

Get Certified Official Hoverboards UK with Bluetooth, LED, and self-smart balancing technology in UK Segways, now you can buy Hoverboard UK, UK Segways, Swegways for sale UK and Segways for sale UK with Samsung battery and all Hoverboards are tested to...


Contact info

  • Dudley Road East 60, B69, Tividale, United Kingdom

  • segbo.co.uk

2.4

Poor

TrustScore 2.5 out of 5

239 reviews

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2.4

All reviews

(239)

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Rated 1 out of 5 stars

Customer service is shocking

We purchased 4 at Christmas which costs us over 1,200 pounds, one was faulty so we sent it back in January, we email and just get told they are still dealing with it so we have 4 kids and only 3 segbos so lots of arguments

April 4, 2021
Unprompted review
Rated 5 out of 5 stars

Overboard and Cart - wonderful product

We were really pleased with our Hoverboard and Cart purchase from Sebgo.
It was exactly as expected and the quality seems so far to be amazing.
We had a few issues with delayed delivery's which concerned us at the time. However, we did appreciate the pressure everyone was under during these unprecidented times and we finally received our items in time for christmas which is all we needed.
So Thank you, and we will be ordering for this company again.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great fun

Took a little time to be delivered but I was well aware that may be the problem with Covid and Christmas, well worth the wait my grandson eyes just lit up when he unpacked it and he has not stopped smiling yet.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

We brought our 5 year old the segbo and…

We brought our 5 year old the segbo and cart for Christmas, amazing price of kit he was absolutely buzzing Christmas morning and still is now. The delivery was good they delivered when they said it would be delivered. Have recommended to my friends my partner even wants one. Many thanks segbo.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Three wheel thrills, bring it on!…

Great piece of kit and was as described. Found it a bit difficult at first to secure hovercart attachment. My daughter loves it. Did not have the colour I wanted in stock so had to sacrifice that to get on time. Seems very sturdy and robustly built .No problems so far after purchase late December 2020.Great fun and fast with great sound system.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Segbo was great

Segbo was great. There was a delay on order. Which I was made aware of when ordering. I needed it for my sons birthday just before Christmas and I emailed customer service about 10 days before his birthday who assured me it would be here in time. True to their word the parcel arrived two days early. Can’t fault that service.

February 22, 2021
Unprompted review
Rated 4 out of 5 stars

Monster board & kart

I ordered a board and monster kart for my 11 year old son for Christmas. He absolutely loves it (as does his 8 brother). Good battery life (2 hours) & quick. He has complained this weekend that one of the steering arms drops when he turns right. I will check it out over the next couple of days but hopefully it’s nothing too sinister. Would be useful to know if anyone else has experienced a similar issue.

February 22, 2021
Unprompted review
Rated 4 out of 5 stars

Great item

Long delay with our order, communication was very quick and helpful. Alternative offered for quicker delivery. We decided to wait and the item was delivered in time for Christmas. Super bit of kit!

February 22, 2021
Unprompted review
Rated 4 out of 5 stars

Off road segbo

Over all very pleased with the purchase. Delivery was slow but lots going on in the world and they kept the promise to get it here before Christmas.
My daughter loves it

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great products

Delighted with purchase for daughter’s 11th birthday and so is she. Fantastic quality product that I’m sure will give pleasure over the coming years. Thank you to all in customer services for great service.

February 22, 2021
Unprompted review
Rated 4 out of 5 stars

Bought for Christmas for my son

Bought for Christmas for my son. It’s fantastic apart from the Velcro straps that hold the hoverboard onto the frame. They snapped through after only a few goes. However I did contact customer services and they sent new ones immediately.

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased the board and kart for my…

Purchased the board and kart for my 8year old son for Christmas. He was so pleased with it. Delivery was slightly delayed but arrived intime for Christmas. Overall good quality and would highly recommend.

February 22, 2021
Unprompted review
Rated 3 out of 5 stars

The product in itself is great

The product in itself is great, really good quality, my daughter loves it, the shop has ripped at the seem but it doesn’t affect the product, I was disappointed at the long delivery time but I was compensated with a higher quality kart

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Seeing our grandsons face on Boxing Day…

Seeing our grandsons face on Boxing Day opening this gift was magical. Oh and also his dad!!!!! We socially of course distanced at the promenade and set up his segbo , dad and grandson on knee zipping up and down was brilliant 🥳.... set up was easy, storage was great and when our grandson is older he will be able too move onto just the segbo and move away from the gocart attachment... best present EVER!!!!!

February 22, 2021
Unprompted review
Rated 3 out of 5 stars

Awaiting solution to reported problem

I have scored 3 because only this morning I have contacted customer support advising of problem with hovercart purchased for Grandson for Christmas...have received acknowledgment ...now waiting for solution then I will write full review accordingly

February 22, 2021
Unprompted review

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