Sehested Tandlægerne Reviews 

2,156
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sehested Østerbro does a fantastic job. The quality of work done is amazing. Everyone is very professsional, friendly and always helpful. The overall atmosphere in the clinic is very welcom... See more

Company replied

Rated 5 out of 5 stars

Dentist is rarely anyone's favorite place, but I have been a patient for many years and I always feel I am in safe and competent hands, being that just a checkup and cleaning or bigger work done like... See more

Company replied

Rated 5 out of 5 stars

The best dental cleaning and exam I've had in my 45 years of going to the dentist. It was extremely through, my hygienist took pictures (no extra charge) to show me where my teeth were being ground... See more

Company replied

Rated 5 out of 5 stars

I've started with aligners 2 years ago, and they changed my life! The difference in my smile is HUGE. I've had crooked teeth all my life, with a lot of pressure and I found it impossible to floss, whi... See more

Company replied

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Oral Surgeon
  6. Teeth Whitening Service

Written by the company

Velkommen til Sehested Tandlægerne. Vi har tre klinikker i hjertet af København, hvor vi tilbyder tandbehandlinger af højeste kvalitet. Vores klinikker er udstyret med den nyeste teknologi og moderne faciliteter, så vi kan give dig den bedst mulige behandling. Vi har særligt fokus på tandlægeskræk og behandler altid 100% smertefrit. Vores team består af erfarne tandlæger, tandplejere og klinikassistenter, der alle arbejder for at sikre din tandsundhed og et smukt smil – hele livet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,156)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Teeth not cleaned thoroughly

My teeth were not cleaned very thoroughly. There is some build up left on one of my teeth.

February 9, 2017
Sehested Tandlægerne logo

Reply from Sehested Tandlægerne

Hi Mayank

Thank you for a great talk on the phone today.
I'm sorry that you weren't happy with our first treatment, but I'm glad that you want to come back in and let us give you a new tooth cleaning.

I hope we'll manage to make you happy, despite the inconvenience of two appointments.

Best regards,
Patrick Henriksen
Tandlægerne på Østerbro

Rated 5 out of 5 stars

Fantastic service

This was my first visit I felt it was a very cozy and welcoming atmosphere. 100% professional staff and overall supernice. Thank you I will be back...when I have too :)

October 5, 2016
Unprompted review
Rated 3 out of 5 stars

Helpful and friendly but ignored the pain

Tandlægerne på Østerbro were recommended to my by a colleague who was very happy about the service. After seeing all great opinions online I thought it is the best match for me. My tooth started hurting almost 2 weeks back while being on holidays in Spain where I got it open and taken care of until I was back in DK. 8 days later I got an appointment here for reopening and cleaning the tooth and preparing for soon to be made root canal treatment. Everything went well, the clinic is very modern and sparkling clean, the doctor and personnel were very nice, explaining everything and doing their best not to cause me any pain. I went home very happy and satisfied. However 3 days after my tooth started hurting to a degree that painkillers didnt help any longer and the tooth changed color to light gray. I couldn't sleep at night and it hurted the entire next day. I first called the clinic the morning after, asking for help and opening the tooth again to remove the pain and pressure. I got prescribed Penicillin (I also got that in Spain for a week) and was told to take it without coming to open the tooth. After half a day I called 3 more times almost crying, saying that I cannot stay the pain any longer (14:00) but the receptionist told me I have to listen to the doc, take the meds and it will be better and I could call the next day.. In the evening the pain became to strong that I couldn't feel part of my face and had to call for 'akut tandlæge'.. I got very dissapointed that the clinic claiming 'Vi finder altid en akut tid til dig' did not take my pain 'akut' enough to help me after calling so many times. I'm not a drama person but when I am at the stage when I can't stop crying because of pain it means that something is really wrong and hearing that the Penicillin will start working within few days doesn't take the pain away... Felt like lack of empathy and understanding, especially that I wasn't asking for 1hour time for special treatment but just to open the extremely painful tooth which takes max 15 min as last time.

I add one more star for the Doctor's call today and empathic check up on how am I feeling, if I got help and offering help in the clinic in the future. I believe the personnel is doing their best to satisfy their customers/patients and that was only one time misreading of the situation.

September 2, 2016
Unprompted review
Sehested Tandlægerne logo

Reply from Sehested Tandlægerne

Dear Iwona,

Thanks for taking your time to give us feedback we really appreciate it.
We are so sorry to hear how much pain you have had from the tooth. We always try to give all our patients the best treatment, care and service as possible, but unfortunately, we are also just humans, and in your case, we misread the situation. We are incredible sorry for that. No person or especially patient of ours should go around with a pain like the one you described.

We cannot go back in time and change things, but on behalf of your feedback, we can and already have evaluated the situation. We have now started a procedure that should enable us to make sure that this will not happen again.
As we told you on the phone, we will do anything to make you to a happy patient of ours again, and we do hope, that you, despite this unfortunately experience, will entrust us again.

We will send you flowers and our sincere apology as a sign of our deepest regrets that we did not live up to your expectations.

Best regards



Tandlægerne på Østerbro
(The Dentists on Østerbro)

Rated 5 out of 5 stars

Tak for god behandling

Tak for god og professionel behandling, og god kommunikation om behandlingen. Tak til Søren fordi du kom på arbejde på en lille juleaften, så jeg fik mulighed for at knase flæskesværer. Vi ses en anden gang, og jeg anbefaler jer gerne til andre.

December 23, 2014
Unprompted review
Rated 5 out of 5 stars

Simply great service!

I have had teeth removed and fixed at TPFRB several times. Simply the best - no pain, very comforting and trustworthy and very professional. Super.

October 31, 2014
Unprompted review
Rated 5 out of 5 stars

The best I've ever experienced

This is the best dentist studio I've ever experienced.
I've encountered professionalism and high level of service.
Slightly more pricey than the average but it is something you don't want to compromise on.
A keeper.

July 15, 2014
Rated 5 out of 5 stars

Best dental care in my life!

Today I was helped by Anna, Nanna, and Betina. They were very professional, considerate, and did a great job!

Dental care is expensive in Denmark, but several dentists in my home country did not treat some of my tooth problems properly. Having that said, I am relieved that my problems have finally been fixed at Tandlægerne På Frederiksberg.

My advice for foreigners staying for a longer time in Copenhagen, and especially CBS students studying nearby:
Get additional private health care insurance: Sygeforsikringen ”danmark”, it helps lowering dental care costs a bit.
Go to Tandlægerne På Frederiksberg and let your teeth be treated by the most qualified people.

April 1, 2014
Unprompted review
Show reviews in all languages. (2,156 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look