SelectQuote Reviews 

12,149
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service and the helpful, professional staff who go above and beyond to assist them. Many found the process of obtaining insurance to be quick, easy, and smooth, with questions answered promptly and thoroughly. Reviewers appreciate the timely responses and support provided throughout their journey, making the overall experience pleasant and efficient. However, some customers also noted inconsistencies in communication, such as receiving messages from multiple contacts or experiencing a lack of detailed follow-through. A few other people also felt that the process could be lengthy, with some reporting delays in policy issuance or needing to provide information multiple times.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing gratitude for the helpful and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall process as easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that representatives were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied

Rated 5 out of 5 stars

My request for life insurance was handled very quickly and all my questions and concerns were addressed. My at home medical review was scheduled within a couple of days from my initial request for co... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,149)

1,158 reviews in the last 12 months

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Rated 5 out of 5 stars

Ty Smith went above and beyond guiding…

Ty Smith went above and beyond guiding me through the entire process and explaining each step. Ty was very knowledgeable personable and a pleasure to work with.

June 10, 2026
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Reply from SelectQuote

We're so glad to hear about your positive experience! We appreciate your kind words about our team member's helpfulness and knowledge.

Rated 5 out of 5 stars

No gimmicks

No gimmicks, some of the best prices in the market. Transparent answers, and knowledgeable, helpful agents. I've been searching for a company and peace of mind for a long time . I thank you for this opportunity for security in the present and future.

June 9, 2026
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Reply from SelectQuote

We are so glad to hear we could provide you with peace of mind and security. Thank you for your wonderful feedback!

Rated 2 out of 5 stars

Poor communication

To begin with, get the correct email address
You've been told 3 times that this is my husband's email.
I'm doubting the organization of Select Quote. If you can't communicate properly, what reassurance do I have if a claim needs to be filed?
For the price quoted I expect better.

June 9, 2026
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Reply from SelectQuote

We understand your concern about organization and will address this internally to improve our processes.

Rated 5 out of 5 stars

Definitely recommend

Great customer service and amazing matching with the right life insurance company at a very reasonable price.

June 5, 2026
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Reply from SelectQuote

We're so happy you received great service and found the right life insurance at a reasonable price! We appreciate your feedback.

Rated 5 out of 5 stars

Life Insurance Experience

Mr. Snow made the process easy to understand and provided vital information that assisted me in choosing the policy that best fit me and my family.

June 8, 2026
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Reply from SelectQuote

We're so glad we could help you find the perfect policy for your family. Thank you for your kind words!

Rated 5 out of 5 stars

transparent

transparent, helpful guidance on the entire process

June 5, 2026
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Reply from SelectQuote

We're glad our guidance was helpful throughout the process. Thank you for your kind words.

Rated 5 out of 5 stars

Great service!

This was a very easy process, everyone was very helpful and knowledgeable.

June 5, 2026
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Reply from SelectQuote

We're glad the process was easy and our team was helpful and knowledgeable.

Rated 5 out of 5 stars

The patience

The patience, consistency of everyone that assisted during the process and the know how.

June 4, 2026
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Reply from SelectQuote

We're glad our team's patience, consistency, and expertise assisted you throughout the process. Thank you!

Rated 5 out of 5 stars

Great service

Great service. Good quote.

June 4, 2026
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Reply from SelectQuote

We're glad you enjoyed your experience. We appreciate your positive feedback.

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