SelectQuote Reviews 

12,139
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service and the helpful, professional staff who go above and beyond to assist them. Many found the process of obtaining insurance to be quick, easy, and smooth, with questions answered promptly and thoroughly. Reviewers appreciate the timely responses and support provided throughout their journey, making the overall experience pleasant and efficient. However, some customers also noted inconsistencies in communication, such as receiving messages from multiple contacts or experiencing a lack of detailed follow-through. A few other people also felt that the process could be lengthy, with some reporting delays in policy issuance or needing to provide information multiple times.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing gratitude for the helpful and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall process as easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that representatives were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied

Rated 5 out of 5 stars

My request for life insurance was handled very quickly and all my questions and concerns were addressed. My at home medical review was scheduled within a couple of days from my initial request for co... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,139)

1,149 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks for checking-in

I had an existing policy with them, but they called to do a check-in and were able to find me a better deal! Excellent

July 10, 2026
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Reply from SelectQuote

We are so happy to hear that we were able to find you a better deal on your existing policy during our check-in call. We appreciate you sharing your positive experience!

Rated 1 out of 5 stars

Schemey

Schemey, low-life predatory agents and management. Someone should walk into this place and start cleaning house 🖕🏼Your agent also told me they dont even get paid but 10$ hourly to steal from old people and mess up their healthplans. My grandpa almost died because some agent put him in a plan that was gonna prevent him from getting lifesaving treatment.

July 14, 2026
Unprompted review
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Reply from SelectQuote

We are very concerned to hear about your grandfather's experience and the serious issues you've raised regarding the health plans and agent conduct. We take such feedback extremely seriously and are committed to investigating these matters thoroughly. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Customer service was very good.

Customer service was very good.

July 9, 2026
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Reply from SelectQuote

We're delighted to hear that our customer service was very good. We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

The company reprentatives walked me…

The company reprentatives walked me through the Application process in great detail and care. They kept in contact with you through the entire process and made sure you understood all of the communications.

July 9, 2026
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Reply from SelectQuote

We are so pleased to hear that our representatives provided such detailed and caring assistance throughout your application process. We truly value your positive feedback and appreciate you sharing your experience with us.

Rated 2 out of 5 stars

Too many different people & not very…

Too many different people & not very good communication

July 9, 2026
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Reply from SelectQuote

We appreciate you sharing your feedback regarding the number of people involved and the communication. We are actively working to streamline our processes and improve how we communicate with our customers.

Rated 5 out of 5 stars

Good customer service and understanding…

Good customer service and understanding of what you are selling. Follow up is excellent. Overall a great experience, thank you.

July 7, 2026
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Reply from SelectQuote

We're so glad to hear you had a great experience with our customer service and product knowledge. Your positive feedback truly means a lot to us!

Rated 5 out of 5 stars

Salesman was responsive and helped us…

Salesman was responsive and helped us come up with the best option. Overall experience was good.

July 7, 2026
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Reply from SelectQuote

We're so happy to hear our team provided excellent assistance and helped you find the best option. We appreciate your positive feedback!

Rated 5 out of 5 stars

I want to say thank you to Daniel…

I want to say thank you to Daniel Bradley and Kelsey Mathias who went way beyond in helping me get my life insurance, thank you guys, I know I can be a handful! Joe Kulp

July 11, 2026
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Reply from SelectQuote

We're so glad to hear our team provided exceptional assistance with your life insurance. We appreciate you acknowledging their dedication and are happy we could help!

Rated 5 out of 5 stars

No hassle change to new policy

No hassle change to new policy. .. all info clearly spelled out and all questions/concerns answered

July 9, 2026
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Reply from SelectQuote

We're so glad to hear that your transition to a new policy was smooth and that we could address all your questions!

Rated 1 out of 5 stars

You fill all your info online like they…

You fill all your info online like they ask you. Then you get email from them saying the same thing but you never get a quote and if you call they want to ask you all the questions again. Waste of time..

June 8, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your experience. We understand your frustration with the quote process and are reviewing our procedures to improve.

Rated 4 out of 5 stars

It was a good experience

It was a good experience. I learned a lot about the insurance industry. Good people, good staff. Price was higher than expected, but when you’re older, it’s inevitable.

July 8, 2026
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Reply from SelectQuote

We're glad you found your experience informative and appreciated our team. We understand your concerns about pricing, and we always aim to provide clear explanations regarding our policies.

Rated 5 out of 5 stars

Tiffany Gargano was very helpful

Tiffany Gargano was very helpful, explained policy differences very thoroughly, and advocated for me during an appeal. I would recommended Select Quote based on my experience with Tiffany.

July 11, 2026
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Reply from SelectQuote

We're so glad to hear about your positive experience with our team member. It's wonderful to know that the policy explanations and advocacy provided were helpful. We appreciate you recommending us!

Rated 5 out of 5 stars

Easy process from beginning to end

Easy process from beginning to end! Overall great experience!

July 11, 2026
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Reply from SelectQuote

We're happy to hear that our process was easy and that you had a great overall experience! Thank you for your kind words.

Rated 4 out of 5 stars

Good

Price and customer service

July 7, 2026
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Reply from SelectQuote

We appreciate your feedback regarding our pricing and customer service. We are always working to improve.

Rated 3 out of 5 stars

need to find a way to speed up the…

need to find a way to speed up the initial check-in. I was on the phone for 58 minutes to complete the application processing

July 9, 2026
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your experience. We understand that a lengthy check-in process is frustrating, and we are actively looking into ways to streamline our application procedures.

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