SelectQuote Reviews 

12,142
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service and the helpful, professional staff who go above and beyond to assist them. Many found the process of obtaining insurance to be quick, easy, and smooth, with questions answered promptly and thoroughly. Reviewers appreciate the timely responses and support provided throughout their journey, making the overall experience pleasant and efficient. However, some customers also noted inconsistencies in communication, such as receiving messages from multiple contacts or experiencing a lack of detailed follow-through. A few other people also felt that the process could be lengthy, with some reporting delays in policy issuance or needing to provide information multiple times.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing gratitude for the helpful and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall process as easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that representatives were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied

Rated 5 out of 5 stars

My request for life insurance was handled very quickly and all my questions and concerns were addressed. My at home medical review was scheduled within a couple of days from my initial request for co... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,142)

1,154 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy process from beginning to end

Easy process from beginning to end! Overall great experience!

July 11, 2026
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Reply from SelectQuote

We're happy to hear that our process was easy and that you had a great overall experience! Thank you for your kind words.

Rated 4 out of 5 stars

Good

Price and customer service

July 7, 2026
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Reply from SelectQuote

We appreciate your feedback regarding our pricing and customer service. We are always working to improve.

Rated 3 out of 5 stars

need to find a way to speed up the…

need to find a way to speed up the initial check-in. I was on the phone for 58 minutes to complete the application processing

July 9, 2026
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Reply from SelectQuote

We appreciate you sharing your experience. We understand that a lengthy check-in process is frustrating, and we are actively looking into ways to streamline our application procedures.

Rated 5 out of 5 stars

This was very thorough and both people…

This was very thorough and both people I worked with were very knowledgeable

July 6, 2026
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Reply from SelectQuote

We're so glad to hear that you found our service thorough and our team knowledgeable! Thank you for your kind words.

Rated 5 out of 5 stars

Just really helped me through the…

Just really helped me through the process.

I did have to get a blood test...to go forward

They always had someone available if I needed to get more information;

July 7, 2026
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Reply from SelectQuote

We're so happy to hear we could assist you effectively throughout the process. We appreciate you highlighting our team's availability and support. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very quick response and helpful

Very quick response and helpful

July 6, 2026
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Reply from SelectQuote

We're so happy to hear that our quick response and helpfulness made a positive impression. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Patient Rebecca.

The agent Rebecca was very patient.

July 9, 2026
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Reply from SelectQuote

We're so happy to hear that our agent provided you with such patient and helpful service. We truly appreciate your kind words.

Rated 5 out of 5 stars

My representative was attentive to my…

My representative was attentive to my needs and he explained things throughly. I wish I had someone like this last time I got life insurance.

July 9, 2026
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Reply from SelectQuote

We're so glad to hear that our representative provided such attentive and clear explanations. We truly value your positive feedback.

Rated 1 out of 5 stars

To pushy and I get emails every day.

To pushy and I get emails every day.
Y’all got my money so leave me alone.

July 9, 2026
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Reply from SelectQuote

We understand your frustration with the frequent emails. We are actively working to refine our communication frequency.

Rated 5 out of 5 stars

My rep was very responsive and answered…

My rep was very responsive and answered all my questions thoroughly and I appreciated. He even caught that this was a replacement policy and not a new policy. Thanks.

July 6, 2026
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Reply from SelectQuote

We're so happy to hear that our representative provided such responsive and thorough assistance with your policy. We appreciate you acknowledging their attention to detail!

Rated 5 out of 5 stars

A satisfied customer.

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

July 8, 2026
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Reply from SelectQuote

We're so glad to hear that our customer service met your expectations and that the pricing was transparent. It's wonderful that the process was completed quickly for you. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

Everyone that I dealt with was helpful and succinct. They made the process very easy.

July 8, 2026
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Reply from SelectQuote

We're so glad to hear our team made your experience easy and helpful. We appreciate your kind words!

Rated 2 out of 5 stars

Overall communication was poor

Overall communication was poor, with little communication once you accepted the policy offered.

July 7, 2026
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Reply from SelectQuote

We appreciate you sharing your experience. We are reviewing our processes to improve.

Rated 5 out of 5 stars

Easy application process

Paige was very helpful and professional assisting me with the application process.

July 7, 2026
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Reply from SelectQuote

We're so glad to hear our team provided such helpful and professional assistance with your application process. Thank you for sharing your positive experience.

Rated 2 out of 5 stars

Took almost 5 months

Took almost 5 months. My rate was quoted much lower than my final rate.

July 7, 2026
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Reply from SelectQuote

We appreciate your feedback regarding the timeline and final cost. We are reviewing our processes to prevent similar situations.

Rated 5 out of 5 stars

I liked ease at which I was able to…

I liked ease at which I was able to obtain quotes from multiple reputable life insurance companies. The people I dealt with were never pushy and I was able to secure a policy for less than I was being quoted when looking on my own.

July 4, 2026
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Reply from SelectQuote

We're so glad to hear that obtaining quotes was easy and that our team provided a non-pressured experience. It's wonderful that you secured a policy at a better rate! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

The agent Jim McDermott

The agent, Jim McDermott. He is the man. All the way.

July 7, 2026
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Reply from SelectQuote

We're so glad to hear such positive feedback about our team member. We appreciate you taking the time to share your experience.

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