SelectQuote Reviews 

12,146
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service and the helpful, professional staff who go above and beyond to assist them. Many found the process of obtaining insurance to be quick, easy, and smooth, with questions answered promptly and thoroughly. Reviewers appreciate the timely responses and support provided throughout their journey, making the overall experience pleasant and efficient. However, some customers also noted inconsistencies in communication, such as receiving messages from multiple contacts or experiencing a lack of detailed follow-through. A few other people also felt that the process could be lengthy, with some reporting delays in policy issuance or needing to provide information multiple times.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing gratitude for the helpful and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall process as easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that representatives were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied

Rated 5 out of 5 stars

My request for life insurance was handled very quickly and all my questions and concerns were addressed. My at home medical review was scheduled within a couple of days from my initial request for co... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,146)

1,154 reviews in the last 12 months

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Rated 5 out of 5 stars

The process was quick and easy from…

The process was quick and easy from submitting my request online, talking the the CSR, and handoff to the agent. Great quote for the coverage I requested saving me money.

June 22, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that your experience, from submitting your request online to speaking with our team, was quick and easy! We appreciate you sharing your positive feedback.

Rated 4 out of 5 stars

The experience was fine

The experience was fine. I wasnt sure I had been approved for a few days after signing up and not sure who I was supposed to have for an agent. But as long as I'm covered is all I was concerned about.

June 17, 2026
Rated 5 out of 5 stars

Great customer support

Working with select quote was SO easy. They quickly found an insurance policy that met my needs and kept me informed throughout the entire underwriting process. They offered support and assistance. When I did reach out to my select quote representative, she was very quick to respond and reassured me to trust the process.

June 18, 2026
Rated 4 out of 5 stars

The rate l was quoted seemed…

The rate l was quoted seemed reasonable. The staff was nice and polite. There were numerous health questions which l understand. The problem l had with the questions was they were very repetitive. My total phone time was 112 minutes which seems too long. I would recommend Select Quote to others.

June 15, 2026
Rated 5 out of 5 stars

The service was amazing

The service was amazing! I thought it would take days and was dreading the whole thing. I filled out a form online someone called with in 10min! They patiently went over everything with helping me pick the perfect plan. They were so caring about it making sure I understood everything. I can’t believe getting life insurance is this easy! Thank you so much.

June 19, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so happy to hear that getting life insurance was such an easy and positive experience for you! We truly appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Excellent, knowledgeable experience

Extremely pleasant experience, painless and quick and spoke to a real person who wasn't reading from a script!!
I was with SBLI for the past 40 years and they can't compete with pricing and especially the customer service I received. They saved me a lots of money!

June 17, 2026

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