Selectra Reviews 1,000

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I consulted Carine at Selectra, as she was recommended by a friend, to help me get internet from SFR. She initially entered my details on their website incorrectly, causing all sorts of problems.... See more

Rated 5 out of 5 stars

Spoken to Oscar today from Selectra, and what a joy this was, he gave excellent customer service today, moving to my new supplier Edf, he was so professional and it was like chatting to a friend, suc... See more

Rated 5 out of 5 stars

Having been bubble wrapped for the last 37 years and not seen or been allowed to view any bills, it was a real delight to have an excellent employee at EDF Energy,namely, Rajeshwar Singh,explain eve... See more

Rated 5 out of 5 stars

Andrew Williamson was absolutely excellent. I needed to set up a new payment for gas and electricity. He went through every step, giving me clear, professional advice. His phone manner was calm, ve... See more

Company details

  1. Home Services

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Welcome to Selectra, Europe's number 1 utility comparison service. Please let us know how we can improve our service - All feedback is welcome!


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4.1

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent

Just spoke to Patrick leahy after accidentally calling the wrong number I was trying to contact Eon after trying to sort out my debt. Patrick helped me work out a cheaper switch over for me and advised me on how to work out a payment plan with Eon. I wouldn’t of sorted all this out without Patrick’s help. I thank him so much. Great company!

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

I talked to Mr.Mohit Khatwani

I talked to Mr.Mohit Khatwani. He assisted me very well and explained every term very well. I was bit confuse about the terms and household bills but had great experience to talk with him. very supportive . totally satisfied.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Just want to thank Dean Walsh for all…

Just want to thank Dean Walsh for all his help. I was actually trying to contact my supplier (Utilita) as they had messed up my payments and accidentally rang Selectra. Dean answered my call and helped me with my query and gave me the correct phone no for my supplier but then went on to informing me my gas and electric could be much cheaper by direct debit than on PAYG. He gave me a quote of £85 per month for gas and leccy combined. I am paying at least £65 per week for both now!!!! So i swapped immediately!! Just 1 more week to go before i transfer over and I cant wait the savings will be incredible. Thank goodness I rang the wrong number by mistake. Thanks Dean

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Mohit thank u

Thank u to Mohit khatwani for your great service today and helping me a find a cheaper supplier.u were very helpful and explained everything really well to the things i didn’t understand properly.keep up the good work👍

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you denis for the excellent…

Thank you denis for the excellent service you provided in helping me with a smooth switch over for my duel fuel you deserve a pay rise for the pleasant attitude you have with assisting customers many thanks stay safe

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you dominik.

Thank you dominik.
You sir provided a first class service
And were very very helpful I hope your bosses give you a pay rise in your wages as you are a great asset and would be a very valuable asset to Ant team in customer services
Thank you again for all your help this morning.

You have been very helpful

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Kingsley Jones

Kingsley Jones, you are a megga star that most people don't know about.....yet!
You restored my faith in living life again, after a really BAD 6 months of living HELL.
Thank you Soooo... much.
Wish you and all the lovely people at SELECTRA all the best and many years of success! X

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

A Pleasant Experience

I was beginning to get worried as I had not heard from EDF who are now looking after my Electric and Gas supply. Selectra was where EDF guided me to get it sorted. Franco Ribeiro was the chap who I dealt with. What a fantastic chap he turned out to be. Explaining everything to me and my Wife. Patients of a saint. He was able to put both our minds at rest. Thank you Franco and I can only HOPE that I can find EDF staff as helpful as you were, CHEERS!

March 3, 2021
Unprompted review

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