Selectra Reviews 1,000

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I consulted Carine at Selectra, as she was recommended by a friend, to help me get internet from SFR. She initially entered my details on their website incorrectly, causing all sorts of problems.... See more

Rated 5 out of 5 stars

Spoken to Oscar today from Selectra, and what a joy this was, he gave excellent customer service today, moving to my new supplier Edf, he was so professional and it was like chatting to a friend, suc... See more

Rated 5 out of 5 stars

Having been bubble wrapped for the last 37 years and not seen or been allowed to view any bills, it was a real delight to have an excellent employee at EDF Energy,namely, Rajeshwar Singh,explain eve... See more

Rated 5 out of 5 stars

Andrew Williamson was absolutely excellent. I needed to set up a new payment for gas and electricity. He went through every step, giving me clear, professional advice. His phone manner was calm, ve... See more

Company details

  1. Home Services

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4.1

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent service from Antonie

Excellent service from Antonie - he explained everything in a very clear manner and was so efficient and helpful. I could not have asked for better customer service.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Dean Walsh Explained Everything to Me

Dean Walsh was a very friendly and helpful in finding me a good Energy Supplier and he was very good in explaining to me about 5he company and the tariffs as well.

I do hope that I would find EDF French Energy Company a fair and reliable company to be my new Energy Supplier.

Yours Sincerely

William Geraint Davies

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

I have just been speaking to a…

I have just been speaking to a gentleman called Wesley Bone to change my gas and electricity to a different provider.He was very helpful and explained everything very well so I could understand what happens.O will be letting family and friends know to deal with you if they decide to change their providers.Thank you

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Utilities

Hi, after moving house I spoke to a man called Mohit, regarding my gas and electric. He was very helpful and patient, I felt comfortable and under no pressure at any time, which was a big plus for me. Everything was explained clearly, very happy with their service.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

I Have Just spoken to A very lovely…

I Have Just spoken to A very lovely Lady, whose Name was Colette, She Was extremely Helpful , & professional, every step of the way , With all Her advice, Helping Me choose A New Electric Company
Such A excellent Experience
Thankyou So Much
For All your
Wonderful Help
Colette

Kindest Regards
Sylvia

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Very calming and understanding not…

Very calming and understanding not patronising in any way I called in a very angry state regarding my supplier he was kind and offered several solutions if I was willing he has taken away my stress answered questions when he could and helped take the anxiety of switching suppliers many kind thanks 😊

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Craig was the best person I have ever had a conversation with to set something up.

Craig was a real pleasure on the phone. He explained everything great. Not only that he was funny and really please t to talk to especially in times like this. He was one of the best people I have ever spoken to over the phone to set up something. A real pleasure and made my day making me laugh which is what we need right now. I switched over my energy with everything explained. Thank you Craig.

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

The Professional approach

I had the privilege of having Craig Haynes inBarcelona a highly professional approach and the important information at his finger tips:His wonderful Irish accent was so clear to understand,a joy to the ear!!
He is certainly a credit to your company.
Tricia Smith

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

James was amazing

James was amazing, I was really stressed out with my other provider James sorted it out within minutes, thank you so much James Ann x

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Denis was great

Denis was great. I am very Stressed with my past electric company, Denis lifted the stress and got me a better deal and so easy to talk to. very patient with this old woman. WELL DONE DENIS

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Did my switch over from British Gas to…

Did my switch over from British Gas to EDF and was made feel at easy by Mohit Khatwani. Mohit you are one of a kind, keen to listen and not in a rush. You explained everything and made daunting switch so easy. Thank you very much for a job well done.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Linda M

Just done my switch over with PATRICK what a lovely guy with a great sense of humour. He had the time and patience to explain everything and made this lady's day.
Thank you Patrick.

February 15, 2021
Unprompted review

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