Camila Quéré was efficient, kind, and respectful of my time. The overall process was extremely quick and effortless and she guided me throughout all steps, and gave me the information I needed, and... See more
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See what reviewers are saying
Camila was amazing! I have never had such good support and quick responses as Camila provided, she has truly been pushing on the right spots and with clear communication we have solved many issu... See more
It gives me great please to write about our experience in working with Mr. Jose Martinez to set up our French utilities and services. From the very beginning he was extremely pleasant, understandin... See more
Mehdi is an excellent support member. He had a complicated case i think to deal with due to SFR being very difficult. He went above and beyond to make sure this situation was corrected. He was polite... See more
Company details
Written by the company
Site d'information sur les contrats de la maison : énergie, télécoms et assurances.
Contact info
66 rue Sébastien Mercier, 75015, Paris, France
- selectra.info
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really good experience
I had a really good experience, and was amazed by the fast service. Camila Quéré helped me with everything I needed and answered all my questions.
Melinda is an excellent Professional.
Melinda is an excellent Professional.
Cheers,
Brahim SAKET
T: +33 666 410 336
David Herrera was super helpful in…
David Herrera was super helpful in setting up our electricity and WIFI from his initial contact through to completion- very good service. Thanks David.
Helpful, superb service.
I recently moved to France, and was put in contact with Selectra to get assistance with finding providers for electricity, insurance, and home wi-fi. The person that contacted me, Camila Quéré, was professional, friendly, and immensely helpful, explaining things clearly and proceeding with organizing everything on short notice, including signing of contracts and scheduling of interventions, doing all this in English (as I barely speak/understand French). To summarize, I'm very happy with the service provided and would undoubtedly recommend it!
answers and help perfect
Camila Quéré super super super
Camila Quéré super super super. She speak a good English, we also have conversations in French (and I don't speak a lot of French honestly). Super clear on the information and she answer every question I had.
Brilliant service!
David Herrera could not have been more helpful. We are very grateful for all of his help- thank you!
Called Selectra after the “concierge”…
Called Selectra after the “concierge” service provided by my immobilier did not come through. Oumar was very helpful and walked me through the process of connecting my first utilities in France. To be honest, I was very surprised at the level of customer service I received from them.
Camila Quéré was really gentle and…
Camila Quéré was really gentle and helpful explaining me everything that I needed to know!
Melinda speaks clearly and diligent
Camila Quere was very helpful and clear…
Camila Quere was very helpful and clear with the whole process so thank you
The experience was very good
The experience was very good. Camille help me with all the process for insurance and electricity.
great service and so friendly
the call and help was so good and professional.
Mrs Camila Quéré is simply the best
Mrs Camila Quéré is simply the best. I came to France knowing nothing about many rules, needs, administration around the rented apartment. Mrs. Quéré is so helpful, so nice and kind and made my life much easier. By far the best customer service I had.
Miguel gaudemer
Total fraud!!!!!!
Total fraud!!!!!!! Esperanza - refused to give me her second name, trained to manipulate you into signing new contract in order to get comission for sure!!! I spend 2h on the phone thinking I'm speaking with Endessa !!!!!
Stay away from this company also they will try to use my datos personales and I will for sure take legal action against this company!!!!!

Reply from Selectra
Prefessional service and expertise
Camila Quéré was attentive, professional and guided me through each step of the process with clarity and expertise. Thank you!
Selectra helped me so great
Selectra helped me so great - espacially the team member Oumar. He consultet me so great and fast. Answered all my questions. Searching for me the best contractor for gas, internet and electricity. Compared my old contracts with the new better ones.
I`m from abroad but have a house in France and not so common with france. It was so easy to communicate in english!!! And they also call you when you are from abroad so - easy going. Also e-mail is a common way here to communicate. What do you want more? 5 Stars - and long term relation
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