An overall good experience. I bought a Resmed Airsense 10 Autoset CPAP machine. It arrived very quickly but unfortunately had an annoying whine from the motor. I reported this and was contacted by Sel... See more
Company replied
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Review summary
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Excellent customer care. I have had to reach out to them for a machine replacement and they replied within a matter of minutes and sent a replacement machine the next day! The only reason I am giv... See more
Company replied
Bladder scanner did not work. Selfimed offered to replace it or refund. I opted for the refund. Processing the refund was slower than expected at the bank level and Selfimed kept monitoring and commu... See more
Company replied
Ordered reconditioned oxygen concentrator. Good price. Great customer service, even AI worked! Fast delivery via Fed Ex. Really well packaged. Highly recommend. Only downside I would say is no warrant... See more
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Company details
Written by the company
SelfiMed UK (company number: 14306139) specialises in the sale and distribution of both new and pre-owned medical equipment. Our inventory is directly sourced from prominent medical institutions within the UK, ensuring the utmost standard and quality. Through this approach, we extend our services to global hospitals, particularly those facing financial constraints that impede them from acquiring new equipment at inflated costs. Additionally, for disabled or critically ill patients requiring top-quality medical equipment within a limited budget, SelfiMed UK is dedicated to meeting their needs and expectations, ensuring access to essential tools for better healthcare.
Contact info
Unit 10, Twenty4 Secured Storage, LS12 4HP, Leeds, United Kingdom
- +443301332808
- info@selfimed.com
- selfimed.com
4.3
Excellent
207 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Buying used Medical Equipment from SelfiMed
The trader was very easy to contact, truthful and dependable. His prices were good and his web site well organised and with excellent E-commerce support. The equipment arrive 3 days after my order with UPS courier. Unfortunately left in full view outside my front door when I was out. Clearly, the delivery man did not know Anything about RING bells or else I could speak to him via my mobile! Fortunately, the package was not stolen! Overall very pleased, apart from the UPS delivery man! The equipment arrived well packed and was ingood runnig order.
May 21, 2023
Reply from SelfiMed UK
Thank you for these very encouraging words about our service and the quality of our website. We are at your service and will do our best to remain the shop with the most competitive prices. We are sorry for UPS, fortunately nothing is lost.
Reply from SelfiMed UK
Thank you for your feedback.
I am very pleased with the whole …
I am very pleased with the whole process from purchasing to delivery, went smoothly and the product have arrived in good condition as I had expected.
March 19, 2023
Reply from SelfiMed UK
SelfiMed thanks you again for the support.
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