Sell My Cell Reviews 7,474

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

This company is legit!!!! I love the QR code for the shipping label absolute genius.the took three shipping got paid the next day. No issues even quick response threw email. Also fair price for used... See more

Rated 5 out of 5 stars

Excellent service. Very good communication and so fast. I sent an old iPhone 7 and wasn’t sure of which condition category it would fall into. I received an email within 24 hours with the valuation... See more

Rated 5 out of 5 stars

This company did not offer the highest price for an iphone 11 but I went on their trust pilot reviews as most of the others got terrible reviews. I used their website and requested a postage pack w... See more

Rated 5 out of 5 stars

Really cannot fault the service from Sell My Cell. Full amount of original offer paid on the SAME DAY they received my phone. No haggling, quibbling or quarrelling. They delivered what they promised a... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Recycling Center

Written by the company

SellMyCell.co.uk allows you to sell your old and broken iPhones easily over the internet. Our aim is to pay the highest price in the market for your device. Simply submit your device’s details through our online form, post us your device to us and the money could be in your account on the same day as it arrives. We pride ourselves on providing excellent customer service throughout every step of the process; and are available to answer any queries you may have. Give us a try - you'd be surprised how much your old phone is worth!


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

This company is legit!!!

This company is legit!!!! I love the QR code for the shipping label absolute genius.the took three shipping got paid the next day. No issues even quick response threw email. Also fair price for used airpods

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

Not trustworthy.

Sent my phone in near perfect condition, told them the sides were ever so slightly scratched, and that the screen is in perfect condition.
They sent me an offer for £50 less because of a deep scratch on the screen that apparently they have to replace the screen for…
Absolutely fabricated scratch, I sent photos that I took and they tried to claim that a piece of dust on another part of the phone is the scratch they claim.
Ignoring the 5 other photos where there is clearly no scratch. The phone was packaged in its original box and sent securely packaged in another box. No way it would have got scratched in transit.
They gleefully told me that I have to send them a label to get my phone back, despite their ‘offer’ saying I would get my phone back for free if I reject the offer. I imagine they do this to a certain percentage of expensive phones (mines a 13 pro) to increase profits, and pay out on the cheaper ones to control their ‘Trustpilot’ reviews. Scam company

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Happy!

was a bit dubious about selling to sell my cell as I hadn't heard of them before, but they offered the best price out there for my phone. I decided to go for it and it has been very easy! Free postage and fast payment (no revisions either), would use again!

March 3, 2023
Rated 5 out of 5 stars

10/10

Second time using Sell My Cell and the service was just as good as first time round. No quibbles or trying to lower their offer. Highly recommend. Thank you!

February 7, 2023
Rated 5 out of 5 stars

A very fast and trustable company

Second time I’ve used them and as long as you follow the grading criteria, you won’t have any issues and will be paid the same day literally within a few hours of them receiving my old phone.

January 18, 2023
Rated 5 out of 5 stars

Amazing and quick

I love this company, Always super quick, Had the money in my account less than 24hours after posting it! Super reliable and have used a few times, Definitely recommend

January 5, 2023
Rated 5 out of 5 stars

Super easy service

Super easy service, got sent an envelope to send my phone away in then heard back a few days later and had payment the same day! Got paid the exact price I was quoted & from what I could find they were offering the most for my device. Can’t fault this company, will definitely be using again!

December 21, 2022
Rated 5 out of 5 stars

5* review

The process was simple and they delivered. Money transferred the same way and communication was great. At not one point did I feel any uncertainty. Will use again

December 19, 2022
Rated 5 out of 5 stars

Brilliant Service selling iphone

This company did not offer the highest price for an iphone 11 but I went on their trust pilot reviews as most of the others got terrible reviews.
I used their website and requested a postage pack which arrived the following day. I returned to them via Royal Mail and two days later had an email confirming the offered amount was being credited to my bank account. Payment was received same day.
I was so impressed with their service and absolutely recommend them if you have a quality used phone to sell.
Thanks 😊

December 12, 2022
Unprompted review

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