Sell My Cell Reviews 7,475

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 1 out of 5 stars

Was given estimate of $340 for 2 S23 Samsungs in great condition. I was contacted telling me the offer was only $190 due to cosmetics. They had no visible scratches at all. Just had them returned tod... See more

Rated 5 out of 5 stars

Excellent service. Very good communication and so fast. I sent an old iPhone 7 and wasn’t sure of which condition category it would fall into. I received an email within 24 hours with the valuation... See more

Rated 5 out of 5 stars

Really cannot fault the service from Sell My Cell. Full amount of original offer paid on the SAME DAY they received my phone. No haggling, quibbling or quarrelling. They delivered what they promised a... See more

Rated 5 out of 5 stars

This company did not offer the highest price for an iphone 11 but I went on their trust pilot reviews as most of the others got terrible reviews. I used their website and requested a postage pack w... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Recycling Center

Written by the company

SellMyCell.co.uk allows you to sell your old and broken iPhones easily over the internet. Our aim is to pay the highest price in the market for your device. Simply submit your device’s details through our online form, post us your device to us and the money could be in your account on the same day as it arrives. We pride ourselves on providing excellent customer service throughout every step of the process; and are available to answer any queries you may have. Give us a try - you'd be surprised how much your old phone is worth!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I was sceptical but very pleased

I was sceptical but very pleased. My iPhone X had a cracked screen and rear casing. I was quoted a very competitive price and agreed. They sent a pre paid box which I returned. They received the item today and I have been paid the same day. I will definitely use again!

October 17, 2022
Rated 5 out of 5 stars

10/10!

Quick easy service, couldnt have made it any easier for me! Received the money the same day they received the package :)

October 6, 2022
Rated 5 out of 5 stars

very happy

All ways a bit dubious of using these sites, but i found it one of the most straight forward, and above all up front, you describe your phone they give you a price, which was higher than most, pre paid postage and i had the money they said they would give me within 4 days, happy days

September 26, 2022
Rated 4 out of 5 stars

Overall a positive experience

Overall a positive experience! Paid the quote I was originally offered. Ensure you submit your device condition as accurately as possible by reading through each section. Otherwise you might not get the price you want as they will 100% check. The only negative which made it 4* instead of 5* was not being provided with a separate padded envelope to send the device as once I had opened it, it wasn’t suitable without the use of a larger envelope to ensure it was properly sealed. The website also stated it would take up to two days to send the envelope but it took nearly two weeks to arrive (postal disruptions may have affected this). Overall, the service is spot on and offered the highest price over competitors.

September 28, 2022
Rated 5 out of 5 stars

Excellent

I've used this company about 5 times and I've always had a next day payment and faultless service, I will continue to use this company even though others may offer more money , I know the service with sell my cell is a guaranteed 5 stars every time, fantastic service will use again and again .Thank you

September 22, 2022
Rated 4 out of 5 stars

Decent overall but need more options for broken phones

Pretty decent transaction speed. Efficient postage.
Good customer service
Good communication

However

Need to update how much they’re willing to pay for broken phones with detailed explanation. I had a quote for £22 which turned to £5 after I had sent the phone off. It would’ve been useful to have known that before I sent it.

September 6, 2022
Rated 4 out of 5 stars

Great service

Great and efficient service. Device sent on the Friday and money in bank by Monday afternoon - full amount offered was paid. Only criticism would be that I didn’t get the additional sum as offered by promo code from being a return customer.

August 15, 2022
Rated 5 out of 5 stars

So quick and easy

So quick and easy! Sent my phone off and was paid the very next day, no issues at all. Will definitely use this service again! Thanks Sell My Cell :)

August 5, 2022

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