Sellsilverforcash.co.uk Reviews 130

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient service, highlighting the ease of the process from requesting a pack to receiving payment. Many people appreciate the quick delivery of the postal envelope and the rapid turnaround for offers and payments, often within minutes of acceptance. Reviewers also frequently mention receiving competitive and fair prices for their items, often exceeding their expectations. However, some people were dissatisfied with the valuation of their products, particularly when items believed to be sterling silver were classified as costume jewellery. There were also instances where customers experienced delays in receiving payment or encountered difficulties when trying to resolve discrepancies regarding item classification.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency, with many... See more

Payment

People report positive experiences with payment, highlighting the speed and efficiency of transactions. Many... See more

Price

Consumers find price to be positive, with many reviewers reporting very good and great prices, often... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the speed and... See more

Product

Users describe ambiguous interactions with product, with many finding the process of selling their silver... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was such a swift process from start to finish. I was a bit skeptical at first sending jewellery in the post but I posted Wednesday morning and parcel was received Thursday morning. Got a quote the sam... See more

Rated 5 out of 5 stars

Sent away for envelope which arrived next day. Put into royal mail locker weds lunch time, got message Thursday teatime and money was on my account by 6.30. Great price more than l was expecting. Defi... See more

Rated 5 out of 5 stars

Incredibly fast service, 6 working days from me ordering the prepaid secure envelope to the money being in my bank account. Very good price paid. I would always choose this company over others to sell... See more

Rated 5 out of 5 stars

Received the postal bag very quickly. Straight forward instructions. Had a very quick response and brilliant offer, especially as I only had a small amount of silver . No hidden charges and paid in... See more


Company details

Written by the company

Sell Silver for Cash are silver specialists. We offer the best prices for silver jewellery. We have been buying and selling silver for over 20 years. Our expert knowledge means we can provide the highest prices for your silver jewellery and items. Sell Silver for Cash provide a free pre-paid postal pack, upon request. When we receive your parcel, we send your offer by text or email, so you have time to consider our offer. Don't want to sell? No problem, we return your items free of charge. No questions asked, no hard sell.


Contact info

4.8

Excellent

TrustScore 5 out of 5

130 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent. Easy to order pre posting envelope. Arrives in days. Drop at post office and get an offer as soon as it's received/ valued. Really good offers at the moment. Can't fault this company and would highly recommend.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Very Fair and Trustworthy

Had quite a bit of siver and gold I had inherited. I had a sense of weight and value so packaged off my items. They came back with a very reasonable offer the day after the package had landed.As it was over Easter I said I was happy to wait for payment but they insisted on paying me straightaway. Would highly recommend

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely quick service

Extremely quick service! Posted my broken bits of sliver jewellery to the company and received a quote a day later…. The quote was amazing and money was transferred that same day!! Very professional and trustworthy. Would highly recommend!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I just received the funds for the jewellery i sold. I only posted it yesterday.

It was a very easy and quick process plus i received a good price for my silver jewellery.

Thanks again.

Great customer service!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

A fantastic experience with this company. My postal bag arrived the next working day, an email query was answered within an hour, my offer was made less than 24 hours after I posted off my silver, and the money was in my account in a couple of hours. What an efficient service and to be highly recommended.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the return paid for envelope…

Ordered the return paid for envelope that arrived the following day, all jewellery added and once posted they received it the next morning and text me with my offer. Excellent service and would use this service again!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

I seen an advert on social media for unwanted silver. Two broken, small bracelets were lying in a drawer and a damaged thin gold chain. Very little weight in them. I sent them off on friday and was £73.00 better off on tuesday. Fast service and greatcommunication. They check you are happy with the offer. I would recommend.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Refused to confirm their own assessment in writing and became defensive when asked

I sent several items of jewellery to this company after they advertised a postal service for purchasing silver jewellery. The parcel contained four items that had been advertised and stamped as sterling silver (three clearly stamped S925).

After receiving the parcel, they contacted me by text message from a mobile number and offered £6 for the items. I queried the low amount, as the jewellery had been advertised and marked as sterling silver. In response, they stated that only two of the items were sterling silver and that the other two were “costume jewellery”.

Because the items had been advertised and stamped as sterling silver, I asked them to confirm this via a short email from their business address so that I could raise the issue with the Amazon sellers who supplied the jewellery.

They refused to do this and repeatedly stated that they are “not an appraisal service”. While I understand they may not provide formal appraisals, they clearly must perform some form of assessment in order to state that items are or are not sterling silver. All I requested was written confirmation of what they had already told me on something that was not just a random mobile phone number.

Instead of providing this simple confirmation, the company became increasingly defensive in their responses and repeatedly refused to confirm their claim via their official business email address.

They eventually offered to reverse the transaction and return the jewellery if I refunded the £6 they had paid. However, when I agreed to this and asked for the items to be returned so I could refund them upon receipt, they refused and insisted the payment must be returned first. At that point the situation had clearly become a stalemate due to a complete lack of trust.

The main issue here is not the valuation itself, but the extremely poor communication and the refusal to stand behind their own claims in writing from their official business contact details.

Based on this experience, I do not trust this company and would not recommend using their service.

[Edit - Update following company response]

Thank you for responding. However, your reply omits some important context.

After receiving my parcel you offered £6, which I queried because the items had been advertised and marked as sterling silver (three stamped S925). It was only after I questioned the price that you stated two of the items were “costume jewellery”.

At that point I asked if you could simply confirm this via your business email address so that I could raise the issue with the Amazon sellers who supplied the items. This was not a request for a formal appraisal or valuation, only confirmation of what you had already stated.

My initial request for this confirmation was not answered, which is what led me to follow up again more firmly. The request itself remained the same throughout: a short confirmation from your business email address of what you had already told me.

Instead of providing this simple confirmation, the responses I received repeatedly stated that you are “not an appraisal service”. I fully understand that you do not provide formal appraisals, but you had already made a categorical statement that two items were not sterling silver.

You later offered to return the items if I refunded the £6 payment. I agreed to return the payment once the items were returned, but you insisted the payment must be sent first, which resulted in the stalemate mentioned in my review.

My review reflects my experience of the communication and handling of the situation. The issue for me was not the valuation itself, but the refusal to confirm your own statement via your official business contact details and the way the matter was handled once that request was made.

March 13, 2026
Unprompted review
Sellsilverforcash.co.uk logo

Reply from Sellsilverforcash.co.uk

Hi Mel, while we are sorry to hear that you did not have a good experience with us and we are always happy to receive constructive criticism, we do feel that your review is inaccurate and that your re-telling of events is lacking some key points.

We received your parcel and sent you a price of £6. Your parcel contained two pieces of costume jewellery and two very small silver items. You accepted this price but said that you were disappointed. We replied to let you know that your payment had been sent, and explained that the price was low as most of the items were costume jewellery of very little value.

Your next response was a rather angry message, stating that you purchased the items from Amazon, and that they were described as silver. You insisted that we send you a formal letter, with a description of the items and a confirmation that they were not silver, or you would report us to the police, while accusing us of lying about your jewellery. We explained that we had already confirmed this in writing in your text message and that you accepted the price and were paid. You again threatened to "contact the authorities", if we did not provide evidence with which you could "commence legal proceedings against the Amazon seller".

We offered to return the items if you return the funds, as we no longer felt we would like to do business with you. You declined this offer and insisted that we send the items back, but refused to return the money we had paid for them.

While we understand that it can be disappointing to find that the items you purchased from an online seller are counterfeit. We feel your anger was mis-directed towards us. We did not sell you the counterfeit items, we provided the service we offer; you were sent a price, which you accepted and you were paid within minutes of accepting. We tried to rectify the situation by returning the items, if you returned the payment, but you declined.

Rated 5 out of 5 stars

Hassle-free and peace of mind

Hassle-free and peace of mind.
I sold a 5g gold bar online using Sellsilverforcash. Their process is undoubtedly most trustworthy, reliable, and speedy. I got the prepaid tracked envelope with clear, easy-to-follow instructions and safe, insured delivery, giving me peace of mind. Within 24 hours, they offered me the price for my item, I accepted it and received the money almost instantly. I am a one happy customer and will definitely come back to use their services in the future.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely flawless

Absolutely flawless. Sent away my envelope on Tuesday and Wednesday I had been paid! Very generous with the offer too. Amazing!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I came across Sellsilverforcash via a…

I came across Sellsilverforcash via a Google search which can often be a bit of a risk, but all I can say is that it was a a very lucky happenstance! Excellent service, quick and easy and a fair price for all items. I would wholeheartedly recommend them if you are looking to sell any jewellery I would have given 10 stars if that was possible! Thanks Kevin and the team 👌

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

What a joy to deal with. Perfect.

What a joy to deal with! Absolutely brilliant customer service.
Prepaid, secure return envelope arrived very quickly. Text message to let me know my parcel had arrived, 6 hours later an excellent offer was made, minutes later payment arrived into my account! Smooth as fine chocolate!
Perfection.
💫✨🌟💫✨🌟💫✨🌟💫✨🌟

February 17, 2026
Unprompted review

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