sellusyourguitar.co.uk Reviews 729

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high quality of products. Many highlight the detailed and accurate descriptions of items, often noting that products arrive in even better condition than expected. The staff is frequently commended for being friendly, knowledgeable, and professional, making the entire process smooth and hassle-free. However, some customers mentioned occasional issues, such as guitars they were interested in being sold quickly or not receiving a valuation for their instrument as expected. A few also noted that while the prices offered were fair, they might have been able to get a higher amount if they had sold the item themselves.

What people talk about most

Product

Users describe positive interactions with the product. Customers frequently praise the excellent condition of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be fair, competitive, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently describe the team as... See more

Quality

Consumers find quality to be positive, often describing items as being in brilliant or fantastic condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication, packaging and collection - very quick turnaround and payment. I could have held out for more money but wanted a quick all inclusive deal without any hassle. Sell Us Your Guitar... See more

Rated 5 out of 5 stars

I've used SUYG before, buying a Gibson ES335 last year. Today's experience was very similar to last year - relaxed space and attitude to look at the stock, not a new guitar in sight (yippee), a comfy... See more

Rated 5 out of 5 stars

I’ve never even contemplated buying a guitar online before (I’ve always been adamant I wanted to feel the neck, setup, hear it obviously lol!!) but I need not have worried. This company is fantastic!... See more

Rated 5 out of 5 stars

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and t... See more


Company details

  1. Musical Instrument Store

Written by the company

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

729 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. They received my guitar and made payment immediately without any delays. Very professional, transparent, and easy to deal with. Highly recommended for anyone selling a second-hand guitar.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Communication from the start of the…

Communication from the start of the buying process has been great. Quick to reply to any queries and very helpful. Clear instructions provided on how the buying process works and speedy delivery of packing to ship my guitar. Happy with the price offered and the service

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service throughout from initial appraisal to guidance with sale and remittance of sale proceeds. Would highly recommend "Sell Us Your Guitar" to anybody selling - or buying- a second hand guitar.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company...Great deal

What a great company to deal with.......bought a Bass off them and got PX on a couple of items. Brilliant service, was lucky enough to go to the warehouse and deal face to face. Really friendly and knowledgeable.
Great deal, stock is unbelievable.
I'll be back for more!!!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! Was offered a great price within a few hours of submitting my photos. Once agreed upon, packaging was sent next day, collection arranged for the date I wanted and cash was in my account the day after. No fuss at all and couldn't recommend more.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ace company, great people

Ace company. Easy and enjoyable process especially for those of us in the sticks. Very fair deal for my part ex for a scarce guitar they had I've wanted for ages.
Stellar comms.
Already keeping an eye on their eBay listings for another gem I'm after.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Simple process from contact through to sale. Packaging provided and instructions clear. Money transferred on the dot. Will definitely recommend

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very genuine firm

Very genuine firm.
Sold three guitars to sell us your guitar and they have been excellent each time. Paid exactly what they promised and very quickly. Wouldn’t hesitate to sell to them again. Really good firm. Thank you.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful all round

Wonderful all round. If you want your guitar repaired or you want to buy a decent second hand guitar, this is the place to go. The staff are very skilled, helpful and friendly. Top marks for everything.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

I found sellusyourguitar.co.uk via Google.

I found sellusyourguitar.co.uk via a random Google search and can only say how delighted I am to have found it.
The whole process from initial application to receiving the money in my account was like clockwork.
The packaging materials were excellent and arrived within a couple of days following my acceptance of the offer and the money was in my account within 4 days (2 of which were a weekend).
Great service, well done!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from everyone in…

Fantastic service from everyone in Ashton Under Lyne. Absolutely over the moon with my Gibson J200 studio acoustic guitar, which is already been put to use and being enjoyed. The team were brilliant, after initially coming across it on EBay I was able to negotiate and was more than happy with the eventual offer, which I accepted and to me was a fair market price for such a lovely instrument. Its condition was comprehensively detailed by their in house luthier in great detail, so no shocks with the war damage when it arrived. Despatch was immediate and the guitar well packaged.
I will definitely be scanning their official website next time I need a new axe now I know where to find them.
A1 service from a good honest online seller is my verdict and anyone wanting a good market price for a second hand guitar should definitely take a look.
Thanks again 👍

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended for easy sales

I've sold 5 guitars to sell us your guitar over the last couple of years.

Each sale has been straightforward, the prices were reasonable and there was no change in price offered once they inspected the guitars.

I use their boxes which makes things easy and mean you can ship guitars with or without a case as the boxes accomodate both. They are also generous with the tape and bubble wrap that comes in the box which is reassuring.

Their communications are also really good, you get quick quotes and replies to your emails and all the staff are nice to deal with.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

"First class"

First class service from these guys. They offer the best value for money for your equipment without low balling like some other "bigger name shops" so you feel everyone gets a good deal all round.
Money was received there and the. So no waiting around for it to turn up.
The guitars they stock in are really nice too. I'll definitely be back!
Great job guys keep it up

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

2000 fender jazz bass usa

I recieved the drop off packaging for the guitar in 2 days , i packaged up the guitar and dropped it off 5pm 28th Oct recieved an email at 10:30 hours on 29th Oct saying guitar had been recieved and payment had been processed, the agreed price was in my bank within the hour
A really good hassle free service +++++
Thanks Barry

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient and Friendly

I have just retired and wanted to clear a number of guitars and pedals. I contacted Sellusyourguitar and they made a good offer. I went to their showroom and completed the sale and sold more items whilst there. Payments were instant. They are the most friendly and efficient group of lads I have ever met. It was great to talk guitars and music with like minded people. Do not hesitate to contact them to buy or sell. Much better option than tyre kicking on Facebook or Ebay.

October 24, 2025
Unprompted review

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