Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This weekend we travelled to London, the bus was excellent, clean with WiFi on board. The communication with the office staff was 5* they listened and acted on every phonecall and made our trip go off... See more
Company replied
Mark our Driver was there well before 9 am and the party was not leaving until 9.30am. The coach was clean and comfortable. The driver was friendly and helped anyone get up the steps who had mobility... See more
Company replied
The customer services at selwyns is fantastic, the office staff are brilliant. However it was coach driver Andy who made our trip to Brixham amazing, nothing was too much trouble for him. Everyone on... See more
Company replied
Company details
Information provided by various external sources
Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.
Selwyns Travel
Written by the company
- Selwyns Coach Hire offers a range of transport solutions including corporate, private coach hire, contract services, schools & colleges and group days out planning throughout the UK at affordable prices.
Contact info
The Old Hall, Cavendish Farm Road, WA7 4LT, Runcorn, United Kingdom
- 01928 564515
- hello@selwyns.co.uk
- selwyns.co.uk
4.8
Excellent
211 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
professional, accommodating
A more professional, accommodating and easy going driver you would be hard to find!
November 22, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for the wonderful review. So pleased that our driver met all your needs and helped make your trip memorable!
Real pleasure having Andy as our…
Real pleasure having Andy as our driver, and really helpful throughout. "bye, bye driver!" - great laugh!
November 23, 2025
Unprompted review
Reply from Selwyns Travel
Hi Paul! Thank you for taking time to leave a review. We had to ask Andy about the "bye, bye driver" bit but were all laughing when he explained. So glad he helped make your travel that bit more enjoyable. Hopefully see you again!
Reply from Selwyns Travel
Thanks so much James, your kind words have been passed on to the man himself!
Excellent service.
From start to finish the service and communication from Selwyns was second to none. We booked for an overnight trip to London to watch a rugby match at Twickenham. The communication before hand was comprehensive and helpful. Our driver - Andy very quickly became part of the team. His professionalism and assistance from start to finish was exemplary. Without question I would happily book with Selwyns again and would have no hesitation recommending the company and Andy our driver to anyone needing a coach service.
November 23, 2025
Unprompted review
Reply from Selwyns Travel
Hi Noah, thank you for the incredible feedback! Was lovely to read that your booking experience and travel were both simple and enjoyable. Your recommendation is greatly appreciated and we passed your kind words on to Andy! Hope to see you again in the future!
Excellent coach and driver
Excellent coach and driver, arrived early for our pick up
October 25, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for your review Graham, really appreciate your feedback!
Pick up on time
Pick up on time, great coach and absolutely brilliant driver. Andy actually made the day for us and will be asking for him next year as we always use Selwyns. Thanks guys
October 26, 2025
Unprompted review
Reply from Selwyns Travel
Samantha, Andy is a little star isn't he? So glad that he helped make your day and your travel with us, memorable! Just remind us when we next speak that you want Andy on your next hire and we will do our very best to make that happen for you! Thank you for the lovely review and we will see you next time!
Reply from Selwyns Travel
Thank you Mr Saju. We really appreciate your kind words!
Trip to Olympia
Trip to Olympia. Excellent driver Heather and drop off and pick up close to the venue.
October 19, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for taking the time to review us Fiona! We really appreciate the great feedback and will pass on your thanks to Heather!
Everything great
A great experience with a very comfortable coach and an excellent driver. Thank you!
October 19, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for the lovely review Patricia!!
Our driver was excellent
Our driver was excellent, on time, friendly, smooth journey to and from London.
Would definitely recommend.
October 19, 2025
Unprompted review
Reply from Selwyns Travel
Lovely to see this Alexis! Thank you for taking time out to review us! Hopefully we will see you again!
Our driver was brilliant 👏
Our driver was brilliant 👏
The coach was really comfortable I would definitely recommend them 👌
October 19, 2025
Unprompted review
Reply from Selwyns Travel
Thanks so much Amanda! Glad to hear everything went well for you. Thank you for your recommendation!!
York Race trip for my 30th Birthday
Coach was on time of pick up point.
Good time keeping.
Great driver
Will you again in the future
James
October 11, 2025
Unprompted review
Reply from Selwyns Travel
Thank you James! Hope you had an amazing birthday and thank you so much for choosing us to be a part of it! Hope to see you again in the future!
Wedding party transportation
The Driver, Chris, was great. He accepted our small changes of timing and was patient waiting for all our guests to re-board following my daughter's wedding ceremony.
Great service, I will be recommending the company as the occasion demands
September 22, 2025
Unprompted review
Reply from Selwyns Travel
Hi Nick, thank you so much for your kind words. We will pass your thanks onto Chris. It was a pleasure to help you on such an important day, thank you!
Friends Trips
We are a group of friends who love going to the races. Over the last 10 years we have organised our own trips many times using Selwyns for our transport. Can honestly say I cannot fault anything about the service they provide. From booking the coach with the admin team to the drivers on the day, their communication and customer service is second to none! Always greeted with pleasant friendly staff. Nothing is too much trouble to them, they are faultless! Would highly recommend this company to anyone!
October 14, 2025
Unprompted review
Reply from Selwyns Travel
Ah Alan.. we love you! What a wonderful review to read! You are an absolute pleasure to deal with on every booking and we couldn't ask for better. You always come to us prepared and there's never any issue. Thank you SO MUCH for your continued support, you are one of the reasons we do what we do! Thank you again and we look forward to seeing you next time!
I received a fantastic service whilst…
I received a fantastic service whilst organising a company event. I would like to thank Sue who was brilliant, answered every query I had extremely fast and overall made planning this day extremely easy for me!
October 11, 2025
Unprompted review
Reply from Selwyns Travel
Hi Jamie! Thank you for your lovely review. We will pass your thanks onto Sue! Thank you again and we hope to see you again in the future!
We travelled from Cheshire to…
We travelled from Cheshire to Birmingham for a Youth Conference with 40 young people form churches in the area and their leaders. The coach arrived on time, was very comfy, clean and in working order. The drive made us feel really welcome. Helped with the loading and unloading of all our bags and bedding. We were kept updated on the journey and was a pleasure travelling with them. I would defiantly recommend and will be using in the future. The sales staff were great too leading up to the event with the changes I kept making. Amazing team.
October 4, 2025
Unprompted review
Reply from Selwyns Travel
Linda, your review was a real joy to read, thank you! Changes and amendments were absolutely no bother at all, as we understand these events take a lot of planning and back and forth but you were a pleasure to deal with and we were just happy to help make the event a success with you and hearing that you had a good experience with us, just makes us so happy. Anytime you need us in the future, just let us know and we will be more than happy to assist! Again, thank you so much for your kind words.
We used Selwyns for our dance cjampionship
We used Selwyns to take us to Cumbria for our dance championships this weekend, and the service was brilliant! From the booking process right through to getting us there and back. We nearly had to come back early due to an issue with the camp we were at, and one phone call and they had a bus and driver on standby ready to pick us up early if needed! We really couldn’t have been more thankful for that, otherwise we would have been stuck with young kids with us. Thank you so much for everything. Kristy and Krystalaires Morris
October 3, 2025
Unprompted review
Reply from Selwyns Travel
Hi Kristy! Thank you for your great review! Honestly, when we can help like this and avoid anyone being in a difficult situation, we will do all we can. We understand the stress of having a large group with you, especially when its young children and then your plans or times changing, so we are just glad that we could be there for you! Thank you for choosing Selwyns for your travel and we hope to see you again!
Excellent!
Excellent!
Drivers were so helpful and accommodating, and Sue from the sales team was also really helpful
September 11, 2025
Unprompted review
Reply from Selwyns Travel
Lovely to hear that both drivers and office staff were helpful with your booking and could make things that bit easier. Thank you so much for your review and hopefully see you again!
Excellent driver
Timings were great. Coach driver was excellent and very helpful when one of our disabled passengers was in the in the wrong location
September 11, 2025
Unprompted review
Reply from Selwyns Travel
Hi Michael, thank you for taking the time to leave us a review. So glad to hear that our driver could help resolve the location issue! Hope you had an enjoyable journey otherwise and that we see you again!
We book with Selwyns Travel for our…
We book with Selwyns Travel for our yearly trip to Stratford Upon Avon .
Selwyns Travel are very professional, staff go above and beyond there duties ….. I don’t know if we are lucky but seem to get a new Coach every time we book.
Well done to all recommend 1st class.
Clive Griffiths
September 6, 2025
Unprompted review
Reply from Selwyns Travel
Hi Clive! Ah what a wonderful review! Our staff will always go out of the way to help where possible so its so lovely to see that be recognised. I think we all just want to help give the best experience that we can! Thank you for the kind words and take care till next time!
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