Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This weekend we travelled to London, the bus was excellent, clean with WiFi on board. The communication with the office staff was 5* they listened and acted on every phonecall and made our trip go off... See more
Company replied
Mark our Driver was there well before 9 am and the party was not leaving until 9.30am. The coach was clean and comfortable. The driver was friendly and helped anyone get up the steps who had mobility... See more
Company replied
The customer services at selwyns is fantastic, the office staff are brilliant. However it was coach driver Andy who made our trip to Brixham amazing, nothing was too much trouble for him. Everyone on... See more
Company replied
Company details
Information provided by various external sources
Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.
Selwyns Travel
Written by the company
- Selwyns Coach Hire offers a range of transport solutions including corporate, private coach hire, contract services, schools & colleges and group days out planning throughout the UK at affordable prices.
Contact info
The Old Hall, Cavendish Farm Road, WA7 4LT, Runcorn, United Kingdom
- 01928 564515
- hello@selwyns.co.uk
- selwyns.co.uk
4.8
Excellent
211 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our coach arrived on time and in mint…
Our coach arrived on time and in mint condition. Our driver was pleasant and polite and a very careful driver. Will definitely use Selwyns again.
May 22, 2025
Unprompted review
Reply from Selwyns Travel
Hi Maxine. Thank you for your great review! So glad that everything went well and our coach and driver were to your liking! Anything you need in the future, just let us know and we would be more than happy to help! Thanks again and have a lovely weekend!
Chester Deva’s
A lovely company to deal with. Great service and very competitive prices
May 17, 2025
Unprompted review
Reply from Selwyns Travel
Thanks so much for your continued support Martyn. Really appreciate it and always a pleasure! Take care and talk soon!
Professional, friendly and efficient.
From the first contact with Selwyns they were helpful and professional. All communication was friendly and efficient.
The coach we travelled in was super clean and comfortable - it was a very warm day but the ac kept us cool!
The driver, Mustafa, was so polite and helpful and insisted on loading all our golf clubs and trolleys himself. A very sweet man!
Would definitely book Selwyns again and would highly recommend them.
May 13, 2025
Unprompted review
Reply from Selwyns Travel
Hi Jonathan, thanks so much for your review! Always lovely to hear that we could make journeys as hassle free and enjoyable as possible! We will make sure that your feedback is passed onto Mustafa and will always try and assist you with whatever you need. Thank you again!
This is by far one of the best coach…
This is by far one of the best coach companies in the North West. From the office staff especially Sue and Paul, who couldn't have been more helpful in organising our trip from the Wirral to Barton Grange. Our driver John was so helpful, on time and we were definitely in safe hands. Their transport costs were extremely reasonable and better than local companies. We would highly recommend Selwyns and future trips will be booked with them again.
May 13, 2025
Unprompted review
Reply from Selwyns Travel
Hi Marian, thank you SO much for your lovely review and kind words! It was a pleasure from start to finish and we were just happy that we could help assist one of our longest standing customers. We will ALWAYS help where possible to accommodate the groups needs and want to thank everyone at your end for the continued support. We look forward to seeing you next time, have a lovely weekend!
Birdwatching trip to Ynis Hir
This was our last trip of the season and despite our concerns over the restricted access to the reserve we decided to go ahead with a full sized coach . Our driver for the day was Abdi and he was a pleasure to deal with and his driving skills amazing . He was determined to negotiate the tight turn and mile long single track road to get us near to the reserve as well as a stone road bridge , the width of which was barely wider than the coach. We all breathed in and the cheer went up as Abdi got us through.
Thanks to all and Sue in the office for another successful season
May 11, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for another wonderful review Steve. I think we were all a little apprehensive about that part of the journey but knew that our drivers would be up to the challenge! We will pass on your words to Abdi and look forward to seeing you next time. Thank you again for your continued support, we really appreciate it!
Excellent service & a pleasure to deal…
Excellent service & a pleasure to deal with. From Sue W in the Sales department to Josh our driver, who on the day put my mind at rest with an early text to confirm the pick up plans and location. Fantastic! would recommend to anyone. thank you team!
May 9, 2025
Unprompted review
Reply from Selwyns Travel
Hi Graeme, what a lovely review! Thank you so much for the kind words which we will share with both Sue and Josh and will be more than happy to assist you anytime you need! Have a great weekend!
Very easy to deal with
Very easy to deal with, driver on time and very helpful, took away the stress of organising a trip, will definitely book again in the future.
May 10, 2025
Unprompted review
Reply from Selwyns Travel
Hi Luke, thank you for taking the time out to give us a review! So pleased that we could relieve you of some of the stress and that everything went well! We will be more than happy to assist you again anytime you need, it was a pleasure!
Excellent Travel Company
Well organised, excellent communications and a clean vehicle. A 5* service from a trusted travel company.
May 12, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for your review Mark! Absolute pleasure dealing with you from start to finish and want to again thank you for your custom. Would always be happy to assist with any travel needs that you have! All the best and have a great weekend!
Excellent service from start to finish…
Excellent service from start to finish when we booked a coach to transport guests to our wedding in the Lake District from Cheshire
The coach was brand-new. All mod cons, driver was super helpful and friendly as were the office staff when we contacted them.
We had a number of quotes from
Coach companies and selwyns were by far the best , would not hesitate to recommend them
April 25, 2025
Unprompted review
Reply from Selwyns Travel
Hi Gary! Thank you SO much for your amazing review! An absolute treat to read!
So glad that we could help you with your travel arrangements and make things go as smoothly as possible for you.
Sorry it has taken us a little while to reply but just to say thank you again for your custom and it was a pleasure dealing with you from start to finish.
Hope to see you again in the non too distant and have a great weekend, All the very best!
Brilliant service with a great driver
Brilliant service with a great driver.
Highly recommended and looking forward to using again
May 4, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for your review!
Glad to hear that everything went well on your travel and happy to assist anytime that you need!
Great service with friendly staff and…
Great service with friendly staff and good communication beforehand. Very reliable and punctual!
April 15, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for your kind words Olivia! Happy that we could assist you and your requirements! Have a lovely weekend!
Great safe travel
As always we have a safe journey with these coaches and buses, always arrive on time for us and get us prompt to our destination. Always a lovely friendly face from the driver.
April 24, 2025
Unprompted review
Reply from Selwyns Travel
Hi Lisa, thanks so much for your review! Always a pleasure to assist you! Hope to see you again soon!
Reply from Selwyns Travel
Thank you for taking time out to review us Patricia, we really appreciate your feedback!
We've used Selwyns for several years…
We've used Selwyns for several years now. They're great. Bookings are simple, prices are fair and the drivers are always on time.
April 12, 2025
Unprompted review
Reply from Selwyns Travel
Hi Susan, really appreciate your kind words and continued support, thank you much!!
Superb
Really helpful planning, excellent and spotless coach, punctual and a superb friendly cheerful driver with excellent driving abilities and consideration for 57 passengers, delighted to recommend Selwyns Travel
April 12, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for the lovely words and the recommendation Alan! Hope to see you again in the non too distant! All the best!
An excellent service, highly recommended Selwyns Travel
An excellent service, friendly helpful drivers.
April 13, 2025
Unprompted review
Reply from Selwyns Travel
Thank you Abigail! Was a pleasure dealing with you! Have a lovely weekend!
Grand National travel
Excellent communication weeks prior to my travel, The driver was polite helpful and made the day run very smoothly
April 5, 2025
Unprompted review
Reply from Selwyns Travel
Hi Corey, thanks so much for the lovely review and so glad everything went ok for you all! Always a pleasure dealing with you, see you again!
Coach arrived on time for our trip and…
Coach arrived on time for our trip and was clean. The driver was very helpful.
April 6, 2025
Unprompted review
Reply from Selwyns Travel
Thanks for this Frank! Really good to hear the driver was at hand to assist when needed. We look forward to seeing you next time!
Great service
Punctual, friendly driver and comfortable coach - also really helpful beforehand when booking etc.
March 18, 2025
Unprompted review
Reply from Selwyns Travel
Hi Anne, thank you for the lovely review! We are really pleased to know that everything went smoothly for you! Hopefully see you again soon!
Service always on time
Service always on time, very professional and kind, highly recommend
March 22, 2025
Unprompted review
Reply from Selwyns Travel
Thank you for your kind review Suani! We really appreciate your feedback!
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