Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.
Written by the company

The Old Hall, Cavendish Farm Road, WA7 4LT, Runcorn, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely helpful staff. The staff when make a booking are always very helpful and the drivers are always a delight and very happy, which is needed when working with younger people.

Reply from Selwyns Travel
This tour was great, the driver was on time, they knew the itinerary and all went really smoothly :)
The group is back home now, really satisfied.

Reply from Selwyns Travel
We have just returned from a weekend coach trip to London - all 49 of us.
From making the initial enquiry thru to last nights drop off I can not fault the customer service from Selwyns.
I’m a stickler for good service and having used this company before would highly recommend.
From the ‘Sues’ in the office to Steve our patient accommodating driver the service was exceptional!
Thank you for helping to make it a memorable trip.

Reply from Selwyns Travel
Outstanding! Both of the drivers were extremely friendly and made our weekend's travel seamless. Cheers Andy and John!

Reply from Selwyns Travel
Hired the coach for a return journey from widnes to Bristol airport
The 3 drivers that we had couldn’t do enough for us and where very helpful and friendly
Would definitely book again

Reply from Selwyns Travel
The drivers were a great team. They were friendly, funny and professional. Had one slight issue with them picking us up late from one of the venues but overall, they did everything they could to ensure a smooth trip for us and the students.
Thank you.

Reply from Selwyns Travel
I’d give Selwyns Travel 3 stars. The service was generally reliable and the staff were friendly and accommodating, both before and during the trip. The coaches were also clean and comfortable. However, their pricing isn’t the most competitive, and while the experience was good overall, it didn’t go above and beyond to justify a higher score for me. Decent option, but with room for improvement.

Reply from Selwyns Travel
Very easy company to deal with, arrived on time great drivers and competitive pricing.

Reply from Selwyns Travel
Great service during our Winter Graduation ceremony in January. They were prompt and efficient. Thank you.

Reply from Selwyns Travel
The booking process with Selwyns was easy, the costs reasonable and the service on the day was delivered by professional and cheerful drivers. I would definitely recommend Selwyns.

Reply from Selwyns Travel
Good communication beforehand and direct contact with driver. On time and friendly service. Patient with group of 30+ middle aged golfers complete with trolleys and bags. Would thoroughly recommend.

Reply from Selwyns Travel

Reply from Selwyns Travel
Amazing company, so understanding of our needs and went above and beyond aswell as being resonably priced. Would highly recommend and will definitely be using again in the future.

Reply from Selwyns Travel
Sean the driver was very friendly and got us to and from our destination quickly and safely.
The coach was clean and tidy.
Overall a great experience and would recommend your services in the future.

Reply from Selwyns Travel
Friendly driver, open to a slight change of plan regarding timings of pick up. No complications, all good!

Reply from Selwyns Travel
Very reliable service with lovely vehicles and great customer service. I would highly recommend!
Good coach and very professionally catered for. Thank you.
The coach driver, Mustapha, saved the day. I would have ruined the trip for everyone as I got our trip destination details mixed up when sending the details to our members!
Mustapha quickly rearranged the trip with their office and we all had fun and enjoyed ourselves at the end.
All ran to clockwork - driver was great - friendly, funny and got us safely from A to B all on time
Excellent service
Thank you for assigning Gareth to drive us from Manchester to Stockton-on-Tees. The coach arrived on time and was clean. Gareth was very helpful, patient, friendly and respectful. It was a pleasure to have him with us.
RD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.