SendBike Reviews 1,504

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Initial service was very efficient and as described. When there was a collection issue, it was a little slow to keep communication going as we had limited time and could only make contact via email. T... See more

Rated 5 out of 5 stars

Great courier service, I've been using their services for the past six months. Parcels are delivered on time, without delays. On the website, you can track the parcel's location at any time. There is... See more

Rated 1 out of 5 stars

Unfortunately had a very negative experience. During the booking of the service, Pippa Bell was very communicative. I booked a bike delivery from Spain to UK in March-April and purchased addit... See more

Rated 5 out of 5 stars

Excellent courier service, I've been using their services for the past six months. Parcels are delivered on time, without delays. On the website, you can track the location of the parcel at any time.... See more

Company details

  1. Courier Service

About SendBike

Written by the company

SendBike is the leading door to door bicycle shipping company. The service is used by a wide variety of riders from those taking part in Iron Man events across the world, to taking a short holiday or sporting holiday.

From our UK and Europe services to worldwide services SendBike offers 1,000s of routes, with a instant quote.

Our experienced SendBike helpers are available to answer your questions 9-6pm 7 days a week.

Join the thousands of riders who have used SendBike to make their bike transportation easier and cheaper.

Find out how much it would cost to ship your bicycle with us today.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

As always

As always, satisfied with the delivery services from Send Bike. The bicycle was delivered quickly and safely, with customer service at a high level.

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

From SendBile

From SendBile, I received the bicycle, and they brought everything in perfect order. I recommend this service. Satisfied not only with the speed but also with the quality of delivery.

December 10, 2023
Unprompted review
Rated 1 out of 5 stars

The worst company I have ever come into…

The worst company I have ever come into contact with. My bike was broken and turned up 10 days late in a box that was barely still together. As of today, I have been trying to get compensation through the full insurance that I paid them. I have had to threaten legal action to even get them to respond. Just now I received a refund. NEVER EVER USE THIS COMPANY.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

This is my first time ordering a…

This is my first time ordering a bicycle through Sendbike. I placed the order at 11:00 PM, and within 30 minutes, I received confirmation and a calculation. Professional work by the team!

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

They helped organize the purchase of a…

They helped organize the purchase of a limited edition bicycle and deliver it to me. The delivery to the USA took about 3 weeks, which, in my opinion, is an acceptable timeframe. I ordered a bicycle and also allowed accessories to be included through this company.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Sent bike from Scotland to Sweden. DHL collected bike box at 3pm on Tuesday, I was able to track it no problem, and it was signed for at it's destination in Sweden on Friday at 3.20pm 👏 Brilliant service. I'm unlikely to send a bike again, but can highly recommend SendBike.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Sendbike, for the safe delivery of my bicycle in perfect condition. I recommend them to all cyclists.

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID at all costs

AVOID at all costs. Paid £250 for a bike box, collection the following day and subsequent delivery the next. Box delivered as agreed which was great. Took 3 days and a lot of work to get the bike collected, and will now be delivered almost a week after it was supposed to. Had I know all they were doing was basically booking DHL to collect the bike and deliver it, I would have done so myself and saved money and a lots of stress and hassle. Cannot recommend avoiding them at all costs.

December 1, 2023
Unprompted review

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