Senior Stairlifts rescued a damsel in distress! The previous installer of my stairlift had gone into administration and so I couldn't call on my warranty when my stairlift stopped working. Senior St... See more
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Review summary
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I was due an istallation around lunch time but despite tree calls to the office nothing happend until I received a phone call from the engineer at 7pm to say he would be with mein40 minutes.He arriv... See more
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I called Senior Stair lifts as I had not renewed my warranty with the supplier (for various reasons!) and a service was overdue plus a couple of problems. Steve W came and sorted my problems and did a... See more
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Darren and Aaron came to fit a stairlift for my mother today and did a superb job. They were very professional and so patient in demonstrating everything to her once installed. I would have no hes... See more
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Company details
About Senior Stairlifts
Written by the company
About us.
Here at Senior Stairlifts, our mission is to offer a simple, no-nonsense process that gets the right stairlift for yourself or a loved one, installed at a great price. We have proudly supported clients across the UK – Our friendly and knowledgeable engineers ensure each stairlift is fitted with the guaranteed peace-of-mind you can always expect here at Senior Stairlifts.
Contact info
Zeal Court, LS19 7BN, Leeds, United Kingdom
- 0800 995 6019
- contact@seniorstairlifts.co.uk
- seniorstairlifts.co.uk
4.9
Excellent
284 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Shaun from Senior Stairlifts came to…
Shaun from Senior Stairlifts came to collect my used stairlift today. What a pleasant and young man. Would highly recommend him. First class
September 25, 2026
Unprompted review
Tony C has just been to remove our…
Tony C has just been to remove our stairlift. What a lovely and efficient gentleman. In addition, he was brilliant with my dog who was very keen to greet him! Very pleased to have been able to sell the stairlift. The company we bought it from initially would have happily removed it and sold it on second hand, but would not have given us any money for it, so it was really nice to be able to sell it on to Senior Stairlift and recoup at least some of the money we spent on it.
September 25, 2026
Unprompted review
Excellent Service
Tony was very swift and polite. Tony was able to complete the work in 30 mins and was very tidy. Service has been amazing, thank you to Rachel Watmuff for your assistance. Even when I was stressing you would telephone me, to reassure me. Thank you both x
September 24, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Tony's swift, tidy work clearly made all the difference, and it means a lot that Rachel took the time to keep reassuring you when things felt stressful. Thank you both indeed
Prompt arrival
Prompt arrival, lovely engineer, Tony C, quick, efficient and polite. Credit to the team.
September 24, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Tony's prompt, efficient manner is exactly why he's such a credit to the team, and we're so glad that came through for you.
Exceptional Service – Highly Recommended!
I recently had Raith Stringer from Senior Stairlifts visit to swap the controller on my ThyssenKrupp stairlift from the right-hand side to the left. It ended up being a much bigger and more thorough job than I originally expected, requiring him to take the seat and most of the lift completely off the track to get it just right.
Throughout the entire process, his professionalism and attitude were outstanding. When I mentioned that I planned to leave a glowing review on Trustpilot and Google, he kindly went out to his van to grab me a helpful leaflet to make the review process easier.
When he returned with the leaflet, I happened to ask if the rail itself could be moved in the future to allow for a bit more knee room. Without a second thought, he dashed straight back to his van, grabbed his impact driver, and had another fiddle with the seat adjustment. Just like that, he managed to give me another couple of centimetres of much-needed knee room!
It is incredibly refreshing to find a company so genuinely willing to assist. For anyone who has to fund their own mobility equipment, or anyone who is simply fed up with Occupational Therapy sending out firms that can't get the job done , I cannot recommend Senior Stairlifts highly enough. They truly go above and beyond to make sure the fit is perfect for you. As an added bonus for those with trickier hallways, they also supply lifts for stairs that turn corners, as well as straight ones like mine.
Thank you for the fantastic, personalized service!
September 23, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Raith's willingness to keep going back for that leaflet, then straight back out for the impact driver over a bit of extra knee room, says everything about the kind of service we want every customer to get. We're so glad the fit ended up exactly right for you.
My stairlift wasn’t easy to install as…
My stairlift wasn’t easy to install as I had limited room, due to a set of drawers I didn’t want to move, plus a handrail I needed to keep. Reece & Sean, engineers from Senior Stairlifts, solved this problem between them so that I can safely use the stairlift with confidence. They were both very kind, efficient & courteous.
September 23, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Reece and Sean clearly put real thought into working around your drawers and handrail, and there's nothing better than hearing it's left you able to use the stairlift safely and with confidence.
Tony C arrived in a timely manner
Tony C arrived in a timely manner. He was very polite and courteous. He carried out the removal of the stair lift in a professional and efficient manner. He left the site in a tidy condition.
September 23, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Tony always aims to be timely, professional and to leave things tidy behind him, and we're so glad that came through for you. Wishing you all the best.
Shaun was very professional and…
Shaun was very professional and assisted with my problem. Well done Shaun
September 23, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Shaun always takes real care to get to the bottom of the problem, and we're so glad he sorted things well for you.
Reply from Senior Stairlifts
Thank you so much for this. Tony's professionalism always comes through, and we're so glad that's exactly how it felt for you.
Ashton and steve who came today to…
Ashton and steve who came today to install our stairlift were excellent engineers they were very good and work foucused
September 22, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Ashton and Steve bring real focus and skill to every install, and we're so glad that's exactly what came through for you.
Had a stairlift installed today by…
Had a stairlift installed today by Raith from senior stairlifts, really happy with the job and he was very polite and helpful.
September 22, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Raith takes real pride in every install, and we're so glad his polite, helpful manner added up to a job you're really happy with.
Reply from Senior Stairlifts
Thank you so much for this. It means a lot to hear the service felt excellent, that's exactly what we aim for.
The engineers were excellent
The men, Ashton and Steve
were excellent men with the work carried out. They were very polite and pleasant and extremely helpful in advising us
regarding the our chairlift. After
a discussion with them we have decided to go for a reconditioned chairlift.
Looking forward to it being fitted.
Regards,
Joy Hitchcock
September 22, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Ashton and Steve always take the time to talk through the options properly, and we're so glad that conversation left you confident going for the reconditioned chairlift. Looking forward to getting it fitted for you.
Jordan and arran were very professional…
Jordan and arran were very professional in installing our new stairlift. Very happy with their service
September 22, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Jordan and Arran always bring real professionalism to every install, and we're so glad it added up to service you're very happy with.
The whole experience was flawless
The whole experience was flawless. Rachel in the office was great and Shaun was fast, polite and great company. Highly recommended.
September 22, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Rachel always aims to make things feel effortless from the office side, and Shaun carried that same ease right through with his fast, friendly manner. We really appreciate the recommendation.
Carl was incredible taking the…
Carl was incredible taking the stairlift out my grandparents house , was so quick and easy and so helpful !
September 22, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Carl always aims to make things feel quick and easy, and we're so glad that came through so warmly for your grandparents. Wishing them all the best.
Great experience with Carl
Great experience with Carl, who visited today to remove our stairlift. He advised in advance of his arrival time, did an impeccably professional job and was polite and friendly throughout.
September 21, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Carl always likes to keep people informed and bring that same professionalism to every removal, and we're so glad that came through for you. Wishing you all the best.
Reec has done a smashing job fitting my…
Reec has done a smashing job fitting my lift.
From start to finish senior stairlifts have been great thanks to every one involed.
September 21, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Reece takes real pride in every fit, and we're so glad the whole team made it feel this good from start to finish.
Dougie called this morning to install…
Dougie called this morning to install my stair lift. Excellent work he was punctual and worked hard He explained and demonstrated how the stairlift worked and made sure I knew how to use it properly Thank you Dougie
September 21, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Dougie's punctual, hardworking approach and the care he takes making sure you're confident using the stairlift really shine through here. We'll be sure to pass on your thanks.
Had a stairlift fitted by Raith from…
Had a stairlift fitted by Raith from senior stairlifts today. Very happy with the job. Thanks very much.
September 18, 2026
Unprompted review
Reply from Senior Stairlifts
Thank you so much for this. Raith takes real pride in every fit, and we're so glad it added up to a job you're very happy with.
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