Ordered two heavy metal skipping ropes, and received 2 cheap plastic ones. Have sent at least 4 emails to two different email addresses and no response and no telephone number to chase it. Website s... See more
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Ordered the same item once from Amazon once directly from Senshi’s website. The Amazon order was not delivered and did not even reach the delivery carrier and on my second attempt ordering directly... See more
4ft outdoor punch bag. Arrived swiftly with email update and tracking. It is as described to look at. Had a pretty rubbish mounting bracket, nothing like the photo with wood screws and rawl plugs,... See more
Good item; quick delivery. Leg weights exactly what I wanted: 5 kg but made up of 10x 500 gran weights slotted into pockets so that the weight is adjustable. Secure velcro fastening strip which pass... See more
2.5
Poor
322 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Awaiting delivery and poor customer care
Ordered item over a week ago with express delivery (1-2 day) and still waiting to receive. Received email with tracking details but delivery company still showing item not delivered to them. Complained and received message saying that will check but no update since.
October 16, 2023
Amazing customer service
Amazing customer service. I had an issue and it was rectified as quickly as possible. Great products as well.
October 9, 2023
Unprompted review
On time delivery.
October 3, 2023
Great company and service
September 22, 2023
It has not arrived.
September 19, 2023
Good quality product
Good quality product. Quick delivery. Good value for money
September 15, 2023
Unprompted review
Gave wrong colour
September 7, 2023
I didn't receive my order 3months ago
I didn't receive my order 3months ago. You didn't refund me either. I will put an review on every network about it
June 1, 2023
Good product very happy
August 26, 2023
Bad Costumer service
I have been trying to get in touch with them via “ contact us” , no one reply emails at all. I also need to return an item that I just bought it and seems I bought it literally from Japan or Mars …. Seems no one care about costumer services in this company ..
August 31, 2023
Free Standing Punch Bag
Fantastic quality all round and great service, will be using senchi Japan again
August 24, 2023
Placed order 4921
Placed order, only half delivered, customer services have replied they would send out immediatey, still waiting, very disappointed
Going into 3rd week now, no reply, still not received remaining items, or the money back, they haven't send a returns form, which they reply too, saying wait 3 days for email, will keep updating until we get a result.
Date 19/09/2023
Had replied on the 09/09/2023, stating they were looking into order, since then NO information, NO items, No refund on missing items.
Stay clear of this company absolute disgrace.
September 6, 2023
Item is fit for purpose but seems cheap…
Item is fit for purpose but seems cheap quality. It will look old on a first use as colour was scrapping off on a first use. Also, communication is not good. I sent 2 emails to their contact but no one came back to me. Not happy unfortunately. Still no response
August 27, 2023
I do not recommend Senshi Japan
There were missing products from my order. Senshi Japan wouldn’t made the effort to email me back. I trued to communicate with them, but they just ignores my message. The rest of the products are as expected.
August 24, 2023
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