ServiceLink Auction Reviews 121

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I recently had to pursue a loan modification due to the current economic challenges, and my lender has been truly accommodating throughout the process. They set me up on a trial payment p... See more

Rated 5 out of 5 stars

Hudson and Marshall are awesome! I repeat Hudson and Marshall are Great!!!!! They are legit, helpful, and serious about selling their properties. I personally believe the negative reviews are bogus or... See more

Company replied

Rated 3 out of 5 stars

Amanda answered. How do you expect to sell these properties if they cannot be accessed for showings even though they are vacant? Sight unseen bidding is lower to anticipate repairs by investors, who... See more

Company replied

Rated 5 out of 5 stars

Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a... See more

Company replied

Company details

  1. Real Estate Auctioneer

Written by the company

ServiceLink Auction brings 50+ years of auction expertise to deliver best-in-class products and technology solutions with a commitment to upholding the highest standards of quality, compliance, and services. Offering premiere foreclosure, REO, short sale and multi-channel auction solutions in the United States.


Contact info

4.2

Great

TrustScore 4 out of 5

121 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

quick answers

March 3, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Mark,
Thank you for your feedback! Glad we were able to assist you. We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 5 out of 5 stars

Responded quickly to my question

I had a question regarding an upcoming foreclosure. Amanda responded to my email within 12 hours - I was impressed with how quickly they responded and also the detailed answer I received. Thank you.

February 27, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

We are so glad that you reached out to us and that Amanda was there to assist you! We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 4 out of 5 stars

Closing Process

I had a question about when payments are due and I got a prompt response.

Thanks H&M!

February 25, 2020
Unprompted review
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Reply from ServiceLink Auction

Hi Austin,
Thank you for your feedback and for reaching out to us! We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 5 out of 5 stars

I had so much trouble signing in and…

I had so much trouble signing in and they were right on it. Excellent customer service

February 18, 2020
Unprompted review
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Reply from ServiceLink Auction

Thank you Joan for your feedback! We appreciate you providing us with the opportunity to assist. Please reach out to us in the future if there is anything further that we can do for you!

Rated 5 out of 5 stars

I bombarded Stephanie with a plethora…

I bombarded Stephanie with a plethora of questions through the chat feature and she answered all of them proficiently in a timely manner.

February 13, 2020
Unprompted review
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Reply from ServiceLink Auction

Hi J,
We are so glad that Stephanie was able to assist you! Please feel free to reach out to us at 866-539-4173 for any further questions. We are always happy to help :)

Rated 5 out of 5 stars

Friendly and quick to answer questions…

Friendly and quick to answer questions via chat and email. Look forward to winning this bid:).

February 13, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi April,
We are excited for you! We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 5 out of 5 stars

Quickly responses

Quickly responses to my email and all my questions.

January 31, 2020
Unprompted review
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Reply from ServiceLink Auction

Hi Tania,
Thank you so much for your review! We are so glad that we were able to answer all of your questions. Please do not hesitate to reach out to us in the future.

Rated 5 out of 5 stars

Amanda was quick to respond to my…

Amanda was quick to respond to my question. Really great service

January 30, 2020
Unprompted review
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Reply from ServiceLink Auction

Hi Dan,
Thank you for your wonderful feedback on the service that Amanda provided! Please do not hesitate to reach out to us in the future.

Rated 5 out of 5 stars

I want to thank Mandy

I want to thank Mandy, she was extremely helpful throughout my search for one of the listings! Your company is lucky to have her!

January 29, 2020
Unprompted review
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Reply from ServiceLink Auction

Hi Lisa Renae,
Thank you for such a special shout out to Mandy! We are so happy to have her on our team and to hear that she was able to assist you! :)

Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible, the listing I’m trying to buy has all the incorrect pictures, inaccurate location of lot and after reaching out a week before the auction, still have not heard back for more details. The auction is just about to end...

January 28, 2020
Unprompted review
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Reply from ServiceLink Auction

Hi David,
Thank you for taking the time to speak with us and for providing your feedback. I look forward to following up with you. In the interim, we would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 5 out of 5 stars

Mandy got my issue resolved in under 5…

Mandy got my issue resolved in under 5 minutes!

January 24, 2020
Unprompted review
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Reply from ServiceLink Auction

Hi Maria,
We are so glad that we could help resolve your issue! Thank you so much for this wonderful shout out to Mandy! Please let us know if we can assist you further in the future in any way.

Rated 1 out of 5 stars

I have had the worst time trying to set…

I have had the worst time trying to set up an account, I even tried doing it under my Husband and I still can't set up an account and get logged in to make a bid..

January 21, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Teresa,
We are sorry to hear that you were having some technical difficulties during our system maintenance. We appreciate you allowing us to follow-up with you to ensure that you were able to log in and bid. We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 4 out of 5 stars

Fast reply and super friendly help!

January 12, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hello John,
Thank you for your review! We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 5 out of 5 stars

Very helpful and resolved my problems…

Very helpful and resolved my problems quickly!

January 11, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Cheryl,
Thank you for your review and allowing us the opportunity to assist you. Please reach out to us if you had any additional questions or concerns at 866-539-4173.

Rated 5 out of 5 stars

Looking for amount of bid

Received a response right away with the information I was looking for.

January 8, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Becky,
Thank you for reaching out to our team! We are so glad that we were able to assist you. We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 5 out of 5 stars

short time

short time, quick answer

January 7, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Vav,
Thank you for your review! We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 3 out of 5 stars

Haven't purchased anything through…

Haven't purchased anything through Hudson and Marshall ,but they gave me a quick and complete response. And were a great help.

January 7, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Linda,
Thank you for reviewing us! We look forward to working with you in the future and appreciate you reaching out to our customer service team! We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 1 out of 5 stars

Not able to create account

Not able to create account
Been trying to create an account and no matter what I do it doesn't work. My real estate agent said she was having the same problem. What kind of company makes it a struggle to create a free account?

January 5, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Andrea,
Thank you for taking the time to speak with us today and providing your feedback. We are adamant about providing a seamless account creation experience and we are diligently looking into your discrepancy to ensure this is not an issue for you or any other customers. We would be happy to answer any additional questions or concerns that you may have. Please feel free to reach out to us at 866-539-4173.

Rated 5 out of 5 stars

Stephanie helped me with a password…

Stephanie helped me with a password issue and she was definitely one of my best experiences I've ever had dealing with customer service agents. She was very helpful, professional and courteous(what you wish when calling customer service). She is awesome.

January 3, 2020
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Sal,
Thank you for providing us with your feedback. We are thrilled that Stephanie was able to provide such a wonderful experience for you! Please do not hesitate to reach out to us in the future as we are always happy to assist in any way that we can!

Rated 5 out of 5 stars

Stephanie was tremendous

Stephanie was tremendous! Her quick response and willingness to help resolve my issue was unexpected! Especially her pleasant and attitude and follow through to completion! It was a pleasure and a customer service experience not often seen!

December 31, 2019
Unprompted review
ServiceLink Auction logo

Reply from ServiceLink Auction

Hi Ronnie,
Thank you so much for giving Stephanie such a special shout out. We are lucky to have her on our team! Please do not hesitate to reach out to us in the future. Happy New Year!

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