ServiceLink Auction Reviews 121

Very quick to respond to all my emails and questions.
Very professional and friendly!

Great experience overall! Keep it up

they are a good place to buy a home they really go out of there way to help you.

I've bought two houses from Hudson and Marshall auctions so far, and will be buying more. The first house, I paid 18.4k all in for, and sold it a month and a week after winning the bid for 38k. After commissions, I cleared 15.8k in profit, and all I did was walk around, pick up some trash, and had my agent list it for me. The second house was more involved, I had issues with getting them to have the foreclosing lender release the abstract to my title company, it took over a month for my title company to get permission to pull the title. This was either a problem with Service link's title agents, or the lender who foreclosed, either way, it was very excessive and caused my capital to be tied up for longer than is acceptable for my business model. Still, I painted the railings for the deck, cleaned up the trash, had the carpets cleaned and paid my roommate 100 bucks to mow the yard, and sold it for 32k more than I had into it, it's in closing right now, and I expect to clear 24k profit off a 67k investment, in a total of almost four months. Overall, I have been happy with the action house; However, I do wish they would exclude certain sellers from being able to list in their actions, due to poor performance. Or at the very least disclose to me who the seller is so I can refuse to deal with companies who have screwed over my family members in the past (selling all their possions after an insurance claim), and it just so happens that same company is the one who took over a month to release the abstract to my title company. I really would prefer not to do business with certain companies who have a history of dropping the ball and screwing people over, so my largest complain is that they will not tell me who is selling the property, although that can be found at the county clerk's office, I'm just generally too busy to do so and leave the title work to my awesome closing agent. Ing the future, I will be sure to check before bidding that a company who has a history of bad business dealings isn't the one selling, if H&M could disclose this information not buyers who have demonstrated that they consistently close on their winning auction, that would make me happier. As it is, I was on food stamps 7 months ago, never having made more than 12k in a year because of mental health issues that prevented me from maintaining employment. I got a 22k settlement from being hit by a mail truck on my motorcycle, moved 2000 miles to where the market was favorable, and started into real estate. I don't owe my success to H&M, but they were the avenue that to me from struggling to feed myself and provide shelter, to having tens of thousands of dollars in profit. The credit goes to me, for carefully choosing the right deals, but H&M did make the process pretty easy, since that bid for 17k~ was the first ever home I bought, and now I am in a position to buy one for myself to live in, while still continuing with my "wholesaling". I am thankful to them for providing the avenue to my escape from perpetual poverty. I've lost every job I've ever had because of my mental health issues, and I've never been successful in business either. Still, I kept trying, and once I had enough money to buy a house, I did, not to live in, but to sell. I was actually committed ion the mental hospital against my will when the title company came out for my signature. I made almost 16k while locked up in the mental ward, more money than I have ever made in any year of my life previous to this one. I will forever be thankful for this platform, for providing an escape from agonizing and inimical poverty. While I know it was my own persistence, strategy, and willingness to take risk that really made all the difference, H&M was kind enough to provide a marketplace for me to succeed in. I am a special case, I have asperger's, complex ptsd, but a very high intelligence quotient and years of preparation. Still, I am learning more every day, and I hope to utilize H&M to the fullest extent, and achieve my goal of reaching millionaire status within just a few years, or less. I know that I am capable of doing it. In the end, it doesn't matter if I've had over three dozen jobs, only ever keeping one for more than three months, because I've found my niche, and I've found a company that while not perfect, is good enough to enable me to find the deals that each provide over a years worth of income to me after I sell them. Goodbye poverty, and hello to my friends at Hudson and Marshall, I wish you all the best, from the depths of my soul. And while I would rather not encourage competition to join the Frey, I must say that this company is the real deal. These guys who have left poor reviews, they simply haven't done their own due diligence. If you're going to buy a house, you need to look at it either in person or by sending someone you trust, and you need to have a title company that is experienced, knowledgeable, and in the same area as the house you buy. If you can do math, and figure out the value of the home you are bidding on, in it's current condition, then you can find good deals, despite the fact that many sellers expect unreasonable amounts for houses that you cannot inspect or finance. Just don't bid on those houses, not above what you are willing to pay, and wait for a good deal to come along. The sellers will generally resist them for a lower price, or try to sell. them elsewhere. I'm not interested in trying to buy a house for substantially less than the seller wants, it goes against my policy of making everyone happy. The people who bu7y houses from me are happy, the people I buy them from are happy, my agent is happy, and I am happy, that is the only Real way to succeed in business, and it it comes at the cost of some profit, the benefit of having good working relationships and reputation far outweighs a few extra thousand dollars squeezed out of a deal. My Agent goes to bat for me, going the extra mile, and people love to buy from me, because I will make sure that they are happy with their deal. The reason why so many people fail is because they are selfish and greedy. Use your brain to find a good deal, and use your heart to spread that deal around, people will notice, people will talk, and everyone will want to work with you as you demonstrate that you're a team player. H&M, my only other fault with you is that I need to be a licensed real estate agent to view the inside of the houses, my agent does not have the time to show me 3 houses a week that are an hour or more away. You really aught to fix this issue, it makes it much more difficult for me to screen the properties at auction, and much more frustrating. I'm not going to strip the copper or anything, I've spent $80k at your auctions, can you just let me into the house so I can estimate the repairs more accurately? That is a huge barrier to me performing my due diligence, and is frankly unacceptable to me. My agent does not make enough money off of me to follow me around for 15 hours a week as I investigate deals, and not everyone is able to get a real estate license. This policy is seriously unfair, and morally contemptuous. I realize that you need to protect the homes, but I have been a consistent customer who should be allowed to view the insides of the properties before I buy them. Both houses had to have been purchased without going inside them at all, and if you are unable to get me access to these homes, I will have to solve it myself, which may be in a matter that is deleterious to you or the sellers whilst with you. The bottom line is, right and wrong matter to me, and if I need to break the law to make things right then I will, without guilt or care of the consequences. Right is being able to see the inside of the house before I bid on it, and it is right to take matters into you own hands to make things more equitable if others will not or cannot do what it the right thing. 30% of the time, the house is left unlocked by the "trustworthy agents" anyways, is it really that difficult to give me the access code when you give it out freely to anyone with a license, even if they are not going to be responsible with it? You see, there is no reason not to give me the access code, I have been a consistent and honest person who buys houses for cash. So the next time I call in, you will give me the code, or I will just go in anyways. If I need to take my power drill to the deadbolt then I will. Because if something is not right, and you will not make it right, I will make it right. And I have nothing to lose. If you cannot provide your established buyers with the courtesy of accessing properties they intend to bid on, then you lose the amount of respect that I'd need not to drill holes in locks or cut and smash open lockboxes. There's nobody here who can stop me. So you can either do the right thing, or I will do illegal things to make it right. That has always been my policy. Because at the end of the day, nobody is going to make sure that I am afforded equal opportunity and equal treatment expect me, when I take it from the people who do not give it. There is a special class of people gets to look at any property they want at any time they want, but I am left buying things with a blindfold on, and that same special class often doesn't even secure the property when they leave, then it is not only my right, but my duty to even the playing field, regardless of your policies, or the state's laws. Because at the end of the day, I'd rather take a change of spending the night in jail than go back to poverty and food stamp because I wasn't given a fair opportunity to evaluate the property I wish to buy. And you can be the ones to explain to the management company why someone is destroying their locks, because you give out free access to people who cannot be trusted, but refuse it to the people who can, and I won't feel the least bit guilty about it either, cuz right and wrong always trumps laws and policy.

Yes Larry Roberts I was interested in one property there in Livingston the address is 1315 Midway Center, Livingston Texasi'm willing to pay 25,000 for the place I'm not paying any closing fees or nothing else just 25,000 straight up I got to get the deed to the place please let me know if that's good thank youI need to know if you are going to except this offer or not by the end of the weekend thank you I Numbers 936-349-2091 thank you

they manipulate zillow with "time on the market" a lot of these homes have sat on market for a long time..but it says only 44 days or so, but most the time you can't see the home, cant do much with it, cant turn on electric, you pay buyers premium fee, plus you pay for title insurance etc etc etc, and then they set the reserve at what it would cost if you paid full price, seems to me if your the one going out on a limb with your money, you should at least get a discount....not sure how they set prices but I do know the home I was bidding on just couldn't make the reserve, when I looked at market value for homes around it, they were lower then the price of home, we looked through window, but that was about all we could do, I am not paying more then the neighbors that have a much nicer home so I gave up, Good luck people oh I gave them a star because they were not rude.... I think just office is 100's miles away and doesnt realize their property values etc

Quick response with very useful information on where to search for a more detailed history of properties of interest. We are newbies in the auction purchasing pursuit so its endearing to know that there are still good people willing to help steer you in the best direction possible. Great job Hudson and Marshall and an extra special shout out to a wonderful employee named Amanda Morris whom is employed there. Thank you.

Hudson and Marshall are awesome! I repeat Hudson and Marshall are Great!!!!! They are legit, helpful, and serious about selling their properties. I personally believe the negative reviews are bogus or inspired through lack of serious due diligence of entire online auction purchasing process. H&M are looking for serious offers on listed properties not silly little bids as if your on Ebay. I repeat H&M are legit and serious about selling properties. I love H&M plain and simple. I would buy from them again. I purchased a personal home for a tenth of it real value. I'm a real person stating this opinion.

Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a couple hours apart. Answers came immediately, within a minute or 2 at most. I don't compliment websites easily and customer service even less but I had to today & both get 5 stars. Amanda not only answered at lightening speed, she included a PDF cheat sheet to walk me through the entire auction process. I didn't expect it, but I now have confidence to actually go to the auction. I call that exceeding expectations. Thank you!!

Amanda figured out why I could not log in and it was fixed the next day

This company lists properties in Florida. This company is based in Texas. The company lists properties with incorrect information in regards to home description. This company lists owner occupied homes in which the owner has a warranty deed in their name. This company refuses to disclose the sellers name, address etc and claims anonymity is the reason. Florida has public records. All property records are public records. If you go to the county clerk web site, you can pull up the records and ownership for property. In Florida a warranty deed is the only legal way to convey a piece of real property from the owner to another party. Buying a piece of property on this site does not give you a warranty deed. It gives you a special warranty deed which states: A special warranty deed is a deed to real estate where the seller of the property—known as the grantor—warrants only against anything that occurred during their physical ownership. In other words, the grantor doesn't guarantee against any defects in clear title that existed before they took possession of the property. Owner occupied property means possession of the property is never acquired by the "bank" or any other party claiming to be the owner or the seller. The person whose name is on the warranty deed and who is in possession of the property is the legal owner. DO NOT USE THIS COMPANY!

I bid on a property that no where there was a mention of reserve price. After increasing the bid a couple of times(in the 000's) I still did not meet the reserve price. I think they are wasting investors time by duping them or hiding the process. I wish they did put a reserve price to start with. I am done with dealing with this company.

After reading the reviews it looks as though this company is a scam. Since there’s a reserve on your properties, let the bidders know what it is upfront. That way they will know if they are interested in bidding on the home...Or are you playing a game?

Hudson and Marshall
We bid on a REO property, but our final bid was shy of the reserve price. Aldo Gonzales in California, did a wonderful job by contacting us and assisting us in increasing the offer slightly, to reach a price that was acceptable to the bank . Jeff Kung in contract section, was also very amiable and extremely helpful in ensuring a smooth transaction and closing.

I'm currently under contract with Hudson and Marshall. I must say the bid process was very easy. Working alongside Marrissa Nolan and David Tan were amazing. Courtney Green was a little overly aggressive. One of the biggest problems with Hudson and Marshall that I'm experiencing is their unrealistic time lines and contracts for a finance. Most finance contracts are for 45 days they want to close less than 35 then charge a fee $50.00 fee per day for closing. Which is extremely unrealistic. Also, they disregard other state laws for Attorney Review. Working with the closing coordinator Kathy Tarrant has been Horrible she's extremely rude and OVERLY AGGRESSIVE, She sends emails on the weekends and after business hours. Even trying to reach her superior Miss Stephanie Hockenshin was a problem. I sent an email as well as left a voice mail message I received NO return phone. I'm NOT happy at ALL!!

Investors most auction site like these sell distressed properties , which keeps them off the MLS . As a seasoned investor over 200 homes bought using your own trusted title company is a must on all transactions , that way any b.s. can he caught prior to closing
I think all banks bid up their properties on all auctions so that the norm , peps do your homework do a site visit to the property , complie a budget list of work required and then decide if it works for u .
I will continue to buy from them and other sites but your not going to be able to do it from your desktop alone , if you don't have a trusted title agent,. Hey out of the market , you will get hurt

hudsonandmarshall.com sucks and is unprofessional. Do not waste your time and or money with these clowns. First, the main number rang to someone's cell phone (voicemail) when I called it, which seemed odd for a "large Professional company". Second, the website auction software is low quality and looks and functions very cheap (which should have been my first clue that they're not a professional organization). Third, they bid on their own properties to drive the prices up "on behalf of the seller" - How back-door, shade tree, unprofessional is that? And lastly, their reserve prices are way over priced for multiple properties I bid on and did market analysis for. Needless to say, registering on that website and wasting a weeks worth of time trying to investigate properties there on auction was a total waste of time. Too bad I wasn't smart enough to come here and find these other crappy reviews first. Maybe my crappy experience can save the next person some headache. DO NOT be fooled by the low starting bid for a property - those guys are snakes and HUD should be ashamed of themselves for allowing HM to market their properties.

1st Hudson and Marshall called me about a property then tried to lie and say the last property I bid on was the wrong address this is the one that should have been listed then gave me a fake previous bidding price they claim I bid on the previous property. The Second lie I was told by Jose was that this property was occupied found out the owner passed away over a year ago property vacant but full of trash from floor tothe ceiling wholes in the ceiling mold everywhere complete gut. Then I get these pushy authoritative emails we need your wire ASAP and you have until 10:00 and I hadn’t even reviewed or signed the contract which is extremely fishy. So then I asked about the earnest money since the contract stated I wouldn’t receive a dime back upon signing if I disagreed or something went wrong where the contract had to be canceled I then sent an email to Traci W who deferred the email to Cris you right days went by never answered back. Called no answer left voicemails no return call, the I speak with an Aldo Rude as a pot belly pig authoritative with a nasty attitude who told me I had til 10:00 am on a Saturday to get the wire in now I still haven’t signed the contract then he hung up in my face. Now if you wanna do professional business please go elsewhere these people and company are crooks and I plan to post this review on every website I find plus the BBB. Terrible experience! Then charged me a $2500 earnest money fee plus $2,000 in closing cost fees rip off please don’t buy here go elsewhere

Hudson and Marshall is a very shady organization. I've participated in 4 auctions and was the highest bidder for "real people" and still the house is back on the auction block again. I realize H&M bids against you on the Seller's behalf but is that a real auction when no one ever wins?! I successfully bid on a home on Hubzu and finished a cash auction and within days was into a 20 day closing.

I wanted to educate myself regarding how HM system works so I looked up the number for the gentleman that emailed me saying I wasn't the highest bidder, because the Seller was. I called him, Rayan Romano, in their Texas office. The clerical staff answering the phone said he wouldn't be the person to handle it Aldo Gonzales at ext. 1222 would be. Surprise, he was in a meeting. Then I asked to speak with Ray again. Surprise, he was in a meeting too! Left messages to no avail.

Another issue, I don't run into with Hubzu, is that H&M doesn't require you to prove you have funds when joining an auction for cash. Without proof of funds you could have an auction run up with someone hoping to get money, not actually having the money to be in the game.

This company is nothing but some cubicle drones playing sales games and wasting the time of serious investors to no avail. Any REO seller going through this auction house is wasting their time and losing prospective purchasers.

To the rep from Hudson and Marshall:
The things you named as "standard auction practice" might indeed be common practice in auctions. That doesn't mean the practices make any real sense, or make for a good consumer experience, which is what the reviewers here are rating you on. Ex: Why start an auction at a price below what is acceptable to the seller, i.e. below the reserve? Be honest about it and start it at the reserve price! Doing otherwise makes a customer feel duped. Any talk of this " helping to make a deal" is just nonsense, and smart consumers see it as an attempt to create excitement over an illusion.