Service My Car Reviews 

I Called "Service My Car" Friday at 3PM to book aircon service/repair on my Merc GLE AMG. Was told they wud look at it Saturday when the workshop opened but would pick up the car Friday evening. By Saturday noon I had had 3 conversations with two different persons. Was told they would send me a "diagnostics report" by Monday evening. Told them it's a simple aircon issue, either the compressor is broken, system out of gas or gas is leaking. Takes maximum 5 minutes to do a pressure test and trouble shoot a car aircon in a modern car. Was told the car in the workshop and waiting to "perform diagnostics test" and I would get the report Monday evening. I kept challenging them about why it should take them 48 hours to make a "diagnostics report" on something that takes 10 mins to do - all they could do was repeating the same answers again and again like robots. I told them to return my car Saturday and was sick and tired listening to their rubbish about them needing 48 hours to do a "diagnostics report" as if they were performing brain surgery. Had I left my car with them, I would have wasted Friday to Tuesday or Wednesday before getting it back. Their people just keep lying to get cars sent to them for repairs and hiding behind some utterly ridicules "diagnostics report" which in my case would be a one or two liner; either compressor broken, no gas or gas leaking. I could have driven the car to anyone of more than 500 repair shops in Al Quoz myself and have it checked and repaired on the spot. I'd never recommend anyone to waste time on this company.

Wastage of money. Bad service ever seen in my life.

They provide me Brilliant Service. The booking process was very easy and the customer service was excellent. I would highly recommend all the car services. Also, their staff was fantastic, especially Mr. Nadeem, Thanks for keeping me informed about the progress of my service.

First time i tried this service and fell in love. Affordable, quick and most importantly, convenient.

I did a car washing service and the washer guy was a very nice guy, my car was cleaned to a high standard I’ll definitely use this again so far I’ve used the service and the car wash , it’s a very handy app to have because it also lets you book if you ever need a recovery or a flat tyre or a flat battery ! It’s so good ! I’ve recommended it to everyone I know . It makes you at ease when your driving just to know I can get help and the things I need for my car all in one place. So thank you service my car !

Asim is a gentleman , skill full and really professional technician.

Great pricing and great service. Finally I got genuine parts and service provider in uae.

Absolutely fantastic customer service happy to help in every situation... price is fantastic and my brakes and service done in a day ...

Already booked in for next year

And the best part is I didn't even leave my home

The worst service i ve ever experienced. They kept my car for 28 days, and then they send it back to me without even test drive, so i got back my car with same issues as before i send it to garage. Disaster, charged me 7k and car still not fixed. Very unprofessional, do not use it!

Brilliant service from first phone call picked my car up kept me informed every step of the way. checked cost with me sent detailed diagnostic report. Andy who collected and dropped my car back off was friendly and professional as was the lady who I spoken to on the phone and Craig in the office would highly recommend and definitely use again in the future

Thank you
Lisa

The worst service ever! Very poor communication and service without full report of inspection. Hefty charges for simple checks which are unacceptable. They charged me for a wiper not working and it was not fixed..

Worst service ever!!!

I sent my car for service last Thursday and was advised that I will receive it back on Friday 6pm. The car delivery was delayed due to poor coordination between their logistics and customer service departments. I had to cancel an important appointment due to the car late delivery!!!

I ended up receiving the car the day after and when I received it, I found the hand break broken. It seems that I sent the car to them to break it rather than service it!!

Don’t hire this company for car service. They are very unprofessional.

Used this company today, booked at short notice, no hassle, courteous, friendly, gave good advice and above all excellent service would recommend and will use again!

Very disappointed by your service this time around! Slow, very poor communication!!!!
Worst service, the car came back still unserviced and reflecting service due on the dashboard! Never dealing with your company again and would advise anyone that cares about their time to go somewhere else!

Extremely pleased with the service I received today. From the initial booking with Sarah who was very thorough with the offers. discounts (applied) & services available right through to completion.
I was well updated on progress and timing through Billy, Craig and Graham. Received reports regularly. I would fully recommend and will definitely use the service again. Customer service was also great and very accommodating of my work schedule.
Very professional and friendly team. Really appreciate the efforts made.

Time wasters! Mention they have service in dubai and Abudhabi and then say a location in Abudhabi is too far. Most unprofessional

Biggest scammers in market no paper work or contract bunch of scam master guju based Brits better drop your cars in well workshop in al quiz rather than these scammers ...

All staff polite and friendly as per usual. Spoken to Craig this time who was very knowledgeable and went above and beyond to fully explain my advisories and provide advise on how to maintain my car. Excellent service from start to finish. Wouldn't use anyone else. A*

Website was very easy to book online, and slots available for service and MOT next day.
Price was much cheaper than quoted at other garages.
Kept well informed via e-mail text and even had a phone call.
Driver called to confirm he was on his way in the time provided.
Car passed, and had a call from Craig, very nice guy, who mentioned tyres would need changing, and gave me a price. called him back as could get tyres cheaper, but there was no hard sell at all.
Overall a very happy customer, and will certainly be using them in future.

I saw the amazing offers online for the services so I called them, they were able to fit me in within the week. They collected my car and kept me updated throughout the day.
So convenient and such a great price.
Definitely will be using them again next year!