Was accidentally sent the wrong order and the customer service team immediately stepped in, resolved the issue, and had the correct item sent to me two days later. I always appreciate the swift resolu... See more
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Great company and great clothing! Have bought several pairs of trousers which have been great. Had an issue with one pair and Georgie from customer support was outstanding - super helpful- extremely... See more
Bought a pair of lovely , good quality trousers , but unfortunately too short , I went to return them but couldn’t get the return button to function on my iPad ! I rang up expecting a long winded pro... See more
I ordered a few pairs of trousers and kept 2 which are great, really happy. I made a mistake with the return shipment and sent them a load of Scotland strips that I really wanted back, the customer... See more
Company details
Written by the company
Designed for Chefs, adapted for all.
Contact info
United Kingdom
- serviceworks.xyz
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Jack was Very helpful and very…
Jack was Very helpful and very respectful. Great Guy.
Great company
Great company, quality clothing and fantastic customer service. I think that may have quickly become my favourite clothing brand!
Great product but also excellent…
Great product but also excellent customer service. Had to deal a couple of times with a return due to wrong fit and they’re so helpful and personable. Very refreshing!
The pants are of amazing quality!!!
The pants are of amazing quality and fit. I highly recommend for work or casual wear.
Fantastic Customer Service
Cannot commend the Team at Service Works enough for my experience. After a stressful situation regarding a parcel that was left in an unauthorized place and eventually lost, Jack and his team were incredibly communicative, efficient and empathetic regarding the situation and managed to help resolve my dispute I had raised with the postal service.
Not only this but the jumper I eventually received exceeded expectations and my partner who is quite fussy with finding clothing he feels comfortable in absolutely loves his new present. Amazing quality and we will be repurchasing in the future!
Thanks again.
Fast shipping and delivery
Fast shipping and delivery. Ordered the wrong size at Christmas and re ordered, already dispatched. Can't fault and amazing quality clothing.
Great clothing and incredible customer service
Have ordered a few things from Service works and I love this brand. Good quality and super comfortable. On my last order my parcel went missing not service works fault by the way. I let the team know and in less than 24hrs they had a replacement sent out. Some of the best customers service I have ever had. Thank you so much.
Don’t sleep on these guys they are legends.
Fab Customer Service!
Fab Customer Service!
Had to email them with an order query and a guy called Jack responded to me super quick. He was polite and so helpful and resolved my issue. Its hard to get good customer service these days especially when its a busy time of year so well done Service Works & Jack!
Exemplary customer service
Exemplary customer service, following a mix up. I cannot recommend enough. Thank you Jack for all you help on this matter. The trousers are fab
The wrong item was sent in error
The wrong item was sent in error. Immediate response from the company with postage paid label and item was returned and replacement sent the same day. Excellent, friendly customer service.
Excellent buying experience with a very…
Excellent buying experience with a very responsive and kind team.
Definitely buying again :)
Excellent products
Excellent products, fantastic customer service!! Very helpful with a mix up exchange return.
Had a great experience with Service…
Had a great experience with Service Works. I actually ordered the wrong size by mistake and Jack helped me out in no time. Love the product, too! Great stuff!
Great Customer Service
My wife purchased me 2 pairs of trousers for Christmas and 1 pair came unstitched along the seam on the rear. To be fair I probably left it a bit late to contact them about the fault. Their policy states you only have 30 days, which is well outside this. After I got in touch I received a phone call to discuss the issue, once they had established it was due to a rare fault they sent me a replacement. I would recommend this company now.
Friendly Customer Service
Friendly Customer Service. Been chatting to Jack about sizing of different items, he's always been quick to reply and to give advice.
Yet to purchase something but I'm sending links to the wife for my birthday!
Excellent customer service
Excellent customer service. Really helpful and replied to my emails quickly.
Great independent company
Service Works are one of those independent companies that you wondered what you did before you knew about them. Not only are their clothes high quality, their customer support is great too. I highly recommend them to anyone. Great to support independents doing such great things.
Awesome crew
Awesome clothes, well made, great service team and all round a good experience.
Buy local and support these guys. They deserve it.
Jack at ServiceWorks was exceptional
I actually had to return the trousers due to a sizing issue but Jack at ServiceWorks was exceptional. So rare to get such good customer service. Will definitely reorder in the future when they have my size in stock.
Great service
Great service, great product what else is there to say chef pants are amazing. My fave brand
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