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SewProCrafts Ltd Reviews 453

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TrustScore 4.5 out of 5

4.6

Craft Store
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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the quick delivery and the quality of the products, often noting items arrived well-packaged and on schedule. People appreciate the easy-to-navigate website and the great selection of products available, making the ordering process straightforward and satisfying. The communication is also highlighted as excellent, keeping customers informed throughout the order's progress. However, some customers also noted issues with delivery times being longer than expected, especially when ordering through third-party marketplaces, leading to lost items or delays. A few other people also felt that some products arrived with minor damage or quality inconsistencies, such as split yarn or slightly damaged needles.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the speedy and quick... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process and quick... See more

Quality

People report positive experiences with quality, with many reviewers describing products as very good and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service Fast delivery Good choice and prices Easy ordering Originally used during covid when couldn't shop for wool. Needed baby patterns and wool for new grandchild and received goods on... See more

Company replied

Rated 5 out of 5 stars

Order arrived very quickly. Lots of lovely products on website, which was easy to navigate around. Found the use of wishlist very helpful too.

Company replied

Rated 5 out of 5 stars

Great selection of products. Minimum £20 spend for free delivery is better than any of my suppliers. Quick delivery time. No fuss, easy to use website. Thankyou

Company replied

Rated 5 out of 5 stars

I'm always hesitant to order from overseas, however my order from SewProCrafts was dispatched very quickly. The parcel arrived today and the sewing box is just beautiful. Absolutely looks like the web... See more

Company details

  1. Craft Store
  2. Scrapbooking Store

Written by the company

SewProCrafts Ltd is an online craft store that specialises in haberdashery, quilting, knitting, sewing and arts & craft products. Our dedicated customer service team are on hand Monday-Friday to help assist with queries by telephone or email. Please visit our website for more details. Our product range is growing weekly so, if there is something you can't find, just let us know!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

453 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Full marks :)

Easy to order, well packaged, excellent quality goods and prompt delivery :).

November 21, 2024
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Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd.

Rated 5 out of 5 stars

Very helpful communications

Very helpful communications. Good range of wools. Easy to use ordering and very reasonable postage cost.
Thank you

November 29, 2024
Unprompted review
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Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd

Rated 5 out of 5 stars

ease of website

ease of website. quality of goods. prompt delivery

October 20, 2024
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Reply from SewProCrafts Ltd

Great review! Thank you from the SewProCrafts Team

Rated 5 out of 5 stars

This is the 2nd time of using…

This is the 2nd time of using SewProCrafts and once again they have been amazing their website is easy to use a great selection of wool and an extremely quick delivery I highly recommend using this company and will definitely use them again thank you SewProCrafts

October 19, 2024
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Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd.

Rated 5 out of 5 stars

Service with a smile.

Service with a smile. A lovely bright and friendly shop. I will be back!

October 18, 2024
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Reply from SewProCrafts Ltd

Thank you!! Always happy to help, SewProCrafts Ltd Team.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, and speedy despatch. What's not to like?

October 19, 2024
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Reply from SewProCrafts Ltd

Thank you! We really appreciate your feedback. SewProCrafts Ltd Team.

Rated 5 out of 5 stars

Always good service

Always good service, everything arrives in perfect condition.

Needles and yarn purchased were good quality and exactly as appeared on the website.

The yarn I wanted was cheaper than other sites I have been using.

October 14, 2024
Unprompted review
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Reply from SewProCrafts Ltd

Thank you! Always happy to help. SewProCrafts Team.

Rated 5 out of 5 stars

Item as described

Item as described, fast delivery and kept upto date thought process

September 19, 2024
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Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd

Rated 5 out of 5 stars

Good service

Good service, prompt delivery and wool just what I needed.

September 19, 2024
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Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd

Rated 5 out of 5 stars

Perfect

Great company, easy ordering and prompt delivery. Good communications too.

August 21, 2024
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Reply from SewProCrafts Ltd

Thank you so much !! SewProCrafts Team

Rated 5 out of 5 stars

Reliable quality

Easy to order, quick to respond, good quality product. All good!

July 30, 2024
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Reply from SewProCrafts Ltd

Thank you for your lovely - SewProCrafts Ltd.

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