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Silver Gold Bull Reviews 4,892

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TrustScore 4.5 out of 5

4.5

Gold Dealer
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Review summary

Created with AI, based on recent reviews

Looking at 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service and the overall positive experience with their orders. Many people highlight the quality of the product received and the excellent service provided throughout their interactions. However, some customers were not happy with the customer service, mentioning issues with communication regarding order delays and a lack of responsiveness. A few other people also felt that the delivery times were longer than expected, and some experienced problems with tracking information or incorrect deliveries.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and appreciated... See more

Product

Reviewers mention positive feedback about product quality and condition. Many customers received their... See more

Service

Consumers find service to be positive. Many reviewers praise the great experience, fantastic service, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the great and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more

Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

NO PAYMENT FOR MY BUYBACK

I have sent nearly $10,000 of silver coins to them for buyback, which were bought from them, shipped to them on Jan 26th, received on 28th by them, and received and email from them that they were verified on the 29th and that payment would be issued within the next business day. Then was told within 2-3 days, then was told 3 - 5 days. It is Feb 8 and I have not received payment and keep getting excuses. DO NOT SELL TO THEM IF YOU WANT YOUR MONEY IN A TIMELY MANNER (IF IT EVER GETS SENT). When buying from them, you send payment before receiving the shipment, but they buy back, receive your metals, and don't send your money.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Every transaction is easy

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that to me, I wasn't panicking to receive my order.
I continue to enjoy buying my precious metals through SGB. Thank you

January 26, 2026
Unprompted review
Rated 4 out of 5 stars

The company had great service but gave me 8 of the same coins but titled it “assorted”

The company had great service and responded within a few hours to my emails about the order. I had placed an order for 8x1.25 oz silver assorted coins and got them in 5 days. The thing that I didn’t like is that the coins were supposed to be assorted but I got 8 of the 2023 Guinea silver coins. I expected different coins and not just the same ones because I had placed an order for many coins. Please note that if you are under 18 don’t buy it from here as they require adult signature and valid government issued id. If you place an order for assorted coins hoping for different coins do NOT waste your time and money as they mainly just give the same coins.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, they deliberately delay shipping of purchased goods it seems in hopes prices fall before they ship ? 2 months they tell me before they ship a paid shipment ?? Will never buy from here again

January 16, 2026
Unprompted review

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