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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I hired SGT Auto Transport after spinning my wheels for two weeks trying to arrange a motorcycle pickup on the northwest coast. I spoke with David in Sales, and he assured me they would get my bike pi... See more
Company replied
It was a wonderful experience getting my car shipped with SGT team! They’re reliable, efficient, and professional. My car got delivered two days ahead than the scheduled time. I’m very satisfied with... See more
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I was very pleased with my experience with SGT Auto Transport. I needed a small truck transported from Colorado to Georgia, but every auto broker I found (including SGT) had conflicting online reviews... See more
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Company details
Written by the company
SGT Auto Transport is a 5-star rated auto transport management company headquartered in Bohemia, New York. Established in 2014, we are fully licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 873392 and the U.S. Department of Transportation (USDOT) 2521690. As a BBB-accredited, A-rated company and proud recipient of the Best Mover of 2024 award, we've built our reputation on reliability, transparency, and customer satisfaction. To date, we've successfully delivered over 100,000 vehicles, served more than 75,000 happy customers, and work with a network of over 45,000 vetted carriers across the country.
Contact info
80 Orville Dr, Ste 100, 11716, Bohemia, United States
- 8645465038
- info@sgtautotransport.com
- sgtautotransport.com
4.3
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service and Communication
I found SGT through a web search because I had never shipped a car before. What a great find it turned out to be! The plans provided different options, all at reasonable prices. Their customer service explained the differences and helped me decide which one was most applicable to my situation. They provided turn-key service with excellent communication throughout. The carrier they chose was very professional and kept to their date commitments for pick-up and drop-off. Overall, great service!
November 19, 2025
Unprompted review
Reply from SGT Auto Transport
We’re thrilled to hear about your positive experience! It’s great to know our team was able to guide you through the options and provide clear communication throughout the process. We’re glad your vehicle was picked up and delivered on schedule and that the carrier met your expectations. Thank you for choosing SGT Auto Transport!
Customer Service is great and attentive
November 26, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you! We’re glad to hear you had a positive experience with our customer service team.
Well worth it!
Emil, the transporter, and the transportation company were extremely professional and kept us informed every step of the way. The entire process was super easy from start to finish, and the cost was more than reasonable.
November 23, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for the wonderful feedback! We’re glad to hear the carrier kept you well-informed and that the process felt easy from start to finish. We appreciate your trust in us!
Bait and Switch
Got a quote to ship a Jeep in March for about $1K. Seemed great - 3 day window for pick up, great price. So signed with them. Come time for pick up, they call me today they found a driver and it would be $1,800! They said that the quote was just a quote and nothing else. Don’t use this company!
February 20, 2025
Unprompted review
Reply from SGT Auto Transport
Dear June,
Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. We want to take this opportunity to clarify a few important points and provide context regarding how our process works.
As outlined in our Terms and Conditions, SGT Auto Transport operates with estimated pickup windows, not guaranteed dates and times, unless our Guaranteed Pickup service is selected. These windows are designed to reflect real-world market conditions, which are inherently dynamic and impacted by a variety of factors, including route demand, fuel prices, weather conditions, and carrier availability.
While we understand your frustration with the additional offer made, it’s important to note that this was provided in the spirit of transparency and flexibility. Our goal is always to avoid delays and present all available options to our customers — not to “bait and switch.” The pricing offered can vary based on market trends at the time of dispatch, and while we strive to honor original quotes, we also want to give customers the opportunity to make informed decisions when situations change.
We appreciate your feedback and have forwarded your comments to our Quality Assurance Team for further internal review. We remain committed to continuous improvement, transparency, and delivering reliable service across the board.
Sincerely,
SGT Auto Transport, They are the Right and Sure Way.
SGT Auto Transport has earned my complete trust. My work often requires me to be uprooted on a moment's notice, making reliable logistics critical. SGT Auto Transport has delivered on two occasions, each time exceeding expectations.
The first time, they successfully transported my car from Guantanamo Bay, Cuba, to my home in Murfreesboro, TN, with a pickup in Jacksonville, Florida. My car arrived without a single scratch.
The second experience was even more impressive. They transported my car from Houston to my driveway in under three days. I booked the transport on November 10th, the car was picked up on the 11th, and it was delivered on the 12th—precisely on schedule, with real-time updates and tracking. The staff was professional and friendly, and they ensured the best driver was assigned.
I have immense gratitude for the drivers who do this difficult job. I trust SGT Auto Transport for a job well done.
Last but not least!!! The other companies promising price lock-in were overpriced by $500.00!!
Love SGT Auto Transport!! Safe travels!
November 12, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for your trust and for sharing both experiences. We’re thrilled to have exceeded your expectations each time and truly appreciate your kind words about our team and drivers.
Reply from SGT Auto Transport
Thank you for sharing your experience! We’re glad to hear everything went smoothly.
First time ever shipping a car
First time ever shipping a car. They made my experience very smooth and easy definitely recommend!!!
November 18, 2025
Unprompted review
Reply from SGT Auto Transport
We’re glad your first shipping experience went smoothly! Thank you for recommending us — we appreciate your trust.
The experience was stress free and…
The experience was stress free and pleasent from pick-up, shipment and delivery. Easy payment transaction and I was completely satisfied with the experience and will highly recommend.
November 11, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for sharing your experience! We’re glad everything—from pickup to delivery—was smooth and stress-free. We appreciate your recommendation and are happy to hear you were completely satisfied.
Fast and responsive
Fast and responsive! Price was great, delivery was on time and flawless..
November 6, 2025
Unprompted review
Reply from SGT Auto Transport
We’re glad to hear everything went smoothly and on time! Thank you for your kind feedback.
Highest marks for SGT
I have used SGT twice now and feel like I got the best price and found that everyone I dealt with there was professional, on time, and very helpful.
November 5, 2025
Unprompted review
Reply from SGT Auto Transport
We’re so happy to hear you’ve had great experiences with us! Thank you for your continued trust and kind words.
SHT made my experience transporting our…
SHT made my experience transporting our work truck effortless. The truck arrived as promised and within the dates given, which was huge, given I had four men waiting for it so they can start their work. Using them for my other work vehicles and the return trip for this pickup will be an easy decision.
October 27, 2025
Unprompted review
Reply from SGT Auto Transport
We’re so happy to hear that everything went smoothly! Thank you for trusting us with your work truck — we look forward to helping with your future transports.
Great experience from sales to…
Great experience from sales to delivery. I paid what they quoted me. No extra charges. I would highly recommend SGT Auto Transport.
October 15, 2025
Unprompted review
Reply from SGT Auto Transport
We’re delighted to hear everything went smoothly from start to finish and that our pricing transparency met your expectations! Thank you for your trust and for recommending SGT Auto Transport — we truly appreciate your support.
From the beginning to the end
From the beginning to the end. They were very professional. The driver that showed up was very nice. Car arrived as expected with no issues. i really appreciate them very much. Thank you
Cheryl
September 19, 2025
Unprompted review
Reply from SGT Auto Transport
We’re thrilled to hear everything went smoothly and that you had a positive experience from start to finish. Thank you for trusting us with your vehicle!
SGT great Company
SGT handled our transport from California to NorthernNew Mexico. Everything went smoothly from scheduling to pick up and delivery. I called the company with some questions a couple of times and they were happy to assist me. Their staff was friendly, knowledgeable and helpful. And the price was very reasonable. I did shop around. I found SGT to meet my needs and will be using them again.
October 2, 2025
Unprompted review
Reply from SGT Auto Transport
We’re so glad to hear everything went smoothly and that our team was able to assist you throughout the process. Thank you for your trust and for choosing SGT Auto Transport — we look forward to working with you again!
The excellent communication gave me confidence in having them transport my car. On time pick up and early delivery was great. I would highly recommend them to my family and friends.
The excellent communication
October 9, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you! We’re delighted to hear that our clear communication and prompt service made your car transport stress-free. We truly appreciate your recommendation to family and friends!
excellent communication excellent…
excellent communication excellent service on time very detail oriented, meticulous with moving the car and always in contact on the progress of the Transport
this is my second time with this company, transporting an exotic car, and I will continue to use them in the future
October 4, 2025
Unprompted review
Reply from SGT Auto Transport
We’re truly grateful for your continued trust in us! We’re delighted to hear that our team provided excellent communication and care with your transport once again. It’s always an honor to assist with your vehicles, and we look forward to serving you in the future.
Great Service are the right price
The whole process was new to me but not to SGT . From first interaction getting information and scheduling the pick up and delivery, SGT was on top of my needs and timing . The driver was professional with a nice rig and kept us informed of throughout the delivery
Very good service at a reasonable price . The best price quoted.
July 11, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for your kind words! We’re glad we could make the process easy, keep you informed, and provide great service at a fair price.
Ahead of schedule!
Very professional staff.
Great Communication throughout the entire process.
And, they delivered my vehicle ahead of schedule.
I will be using them for all my transport needs.Ahead
September 10, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for your kind words! We’re happy to hear our team’s professionalism and communication made the process smooth and that your vehicle was delivered ahead of schedule. We look forward to assisting you with all your future transport needs.
Driver was polite and friendly
Driver was polite and friendly. Keep us updated on when he was arriving.
September 22, 2025
Unprompted review
Reply from SGT Auto Transport
We’re glad to hear that! We appreciate your feedback and are happy the driver kept you well-informed.
Reliable and Professional
I've used SGT for my car transport several times and have been pleased with their service. They have provided reliable drivers. My vehicle has been picked up and dropped off when agreed. Their customer service has been professional and I've had no issues.
September 19, 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for your continued trust! We’re glad to know our service and drivers have consistently met your expectations.
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