ShareScope Reviews 

745
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent tools in portfolio management, investment analysis, and trading, highlighting its valuable features and improved performance. The support staff are frequently commended for their extensive knowledge, helpfulness, and professional approach, which significantly eases complex migrations and system usage. Many people also found the provided training and support resources made the transition to the new system a smooth and positive experience. However, some customers also noted that the new system sometimes requires more clicks for tasks previously done in one, with simple functions being more complicated to locate. A few people found the interface less intuitive, requiring clicks in unexpected places.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and efficiency in... See more

Customer service

People report positive experiences with customer service, consistently praising the helpfulness and knowledge... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the software easy to use and... See more

Service

Customers had positive experiences with service, consistently reporting excellent support and quick responses... See more

Product

Customers consistently note positive experiences with the product, finding it invaluable for managing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT SERVICE Truly remarkable software. Not only is it easy to use buy it comes with great tutorials and articles to assist new investors. I have used Sharescope for some years and it has pa... See more

Company replied

Rated 5 out of 5 stars

As a long time investor I wouldn't be without Sharescope. It starts at 7.00am with all the RNS news, so keeping me up to date with all investments news. It continues with 15 minute delayed price... See more

Company replied

Rated 5 out of 5 stars

I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... See more

Company replied

Rated 5 out of 5 stars

I've been a Sharecope user for around 15 years so well entrenched in my processes so the thought of migrating to the new version of the software was distinctly scary. Taking the plunge and starting in... See more

Company replied


Company details

  1. Investment Service
  2. Software Company

Written by the company

Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

745 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(745)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The benefits of Sharepad and Sharescope

My stock market career started in the mid sixties.
I have used Sharepad and Sharescope for many years and the information and data provided is of a very high standard for both fundamental and technical analysis.
I would highly recommend the service.

June 19, 2024
ShareScope logo

Reply from ShareScope

Hi Ian, thank you for the 5 stars and this great review. We are pleased to hear you have been loyal to us for many years, if you have any problems, just give us a call.

Rated 5 out of 5 stars

Great customer service

I've been using sharepad for about 5 years now, and it's a good product. I had just renewed my annual subscription at a slightly increased rate and I received an email and partial refund the next day, as I had paid prior to the price increase, and paid £30 too much. Frankly, I probably would not have noticed the error, so a proactive refund like this is a much appreciated.

June 10, 2024
Unprompted review
ShareScope logo

Reply from ShareScope

Hi DD, thank you for the 5 stars. Thank you also for being such a loyal customer for 5 years. We want the best for our customers and do apologise for the overcharge.

Rated 5 out of 5 stars

Excellent Training Session - Peter

Peter addressed my enquiries in a easily understandable way and also, expertly described additional attributes and functions which will support my use of the platform.

June 12, 2024
ShareScope logo

Reply from ShareScope

Hi Neville, thank you for the 5-star review. We appreciate you taking the time out of your day to leave us a good rating. If you feel like you need another training session, feel free to book another.

Rated 5 out of 5 stars

Great tool and great customer support

Great tool and great customer support. Only wish that introductory training may be available sooner as need to wait a while for this. However, managed to find v good training online in the meantime. Peter is very knowledgeable and helpful. Thank you.

June 7, 2024
ShareScope logo

Reply from ShareScope

Hi There, thank you for taking the time to leave us a review and great to hear you’re enjoying SharePad as well as the online & one-to-one training. Thank you also for the feedback re-availability of the training, our one-to-ones are very popular and hence they do get booked up quickly. We have recently added more weekly slots due to demand and are working to add greater availability going forward.

Do feel free to book another one-to-one at any point going forward if you feel you need one and in the meantime pick up the phone, send over an email or WhatsApp, or post a message in the support chatroom if you have any questions.

Rated 5 out of 5 stars

Sharescope support solved my problem

Sharescope support understood my problem immediately and took control setting my Sharescope system to rights very quickly. I've used Sharescope for about 20 years and as the software works well and is easy to use I haven't had to use support very often but whenever I have they have always given quick and knowledgeable and successful help.

June 6, 2024
ShareScope logo

Reply from ShareScope

Hi Carol, thank you for the 5-star review. We are so happy to hear you have been with us for 20 years. We will always be there to help if you have any issues again.

Rated 5 out of 5 stars

Really excellent support

For no obvious reason the system was hanging after a recent update. I phoned tech support who answered almost immediately and then were extremely helpful in fixing the issue and checking everything was working properly.
Sadly, this level of support is now really exceptional and well worth praising.

May 30, 2024
ShareScope logo

Reply from ShareScope

Hi there, thank you for the 5-star rating. We will always try to resolve your problems no matter what, if you ever need us again, just give us a ring.

Rated 5 out of 5 stars

Sharescope's customer support is every…

Sharescope's customer support is every bit as good as their comprehensive, fully tested software

May 30, 2024
ShareScope logo

Reply from ShareScope

Hi Phil, thank you for the 5-star review. We always try our best to keep our customers satisfied with our customer service and software.

Rated 5 out of 5 stars

Brilliant service

Once again, a splendid response from Sharepad, another very happy ordinary customer but I have been from almost day one thirty+ years ago !!
I asked if they could modify a filter for particular share parameters on May 21st 2024 and got the filter deployed to my account by the development team the next day.

May 22, 2024
Unprompted review
ShareScope logo

Reply from ShareScope

Hi Colin, thank you for the great review. We are so happy to hear you have been with us for 30 years, we really appreciate it. If you ever need our help again, please get back in touch!

Rated 5 out of 5 stars

Used Sharescope & Sharepad for years.

I have used Sharescope & now Sharepad, for many years.
The software is just what I need to manage my investments. Very simple to use.
The help line personnel are very helpful and pleasant to deal with.
I recommend this program for those new to investing as well as a professional.

May 28, 2024
ShareScope logo

Reply from ShareScope

Hi Bob, thank you for the 5 stars and being a loyal customer. We really appreciate you taking the time to leave us a great review.

Rated 5 out of 5 stars

Peter was excellent.

Peter was patient, went through features of SharePad and then those that I wanted explaining. He then took me to a different level and showed me and set up more features that will be really useful. Although this was booked for half an hour, he spent very much longer. This is such a complex programme that it needs one to one tutorials that get to places that videos do not. Really good and a big thank you to Peter.

May 24, 2024
ShareScope logo

Reply from ShareScope

Hi Robert, thank you for taking the time to leave us an excellent review. Peter is a great trainer and we will pass on your kind words to him, if you ever need us again feel free to get in touch.

Rated 5 out of 5 stars

Prompt e mail response with enquiry…

Prompt e mail response with enquiry reference number
Quick follow up by pwersonal phone call
Issue resolved within a day

May 24, 2024
ShareScope logo

Reply from ShareScope

Hi John, thank you for leaving us 5 stars, we really appreciate it!

Rated 5 out of 5 stars

Excellent service

The fact that it was dealt with promptly and effectively by Peter Corrigan.

May 21, 2024
ShareScope logo

Reply from ShareScope

Hi Milton, thank you for the 5-star review. We will let Peter know the great work he is doing.

Rated 5 out of 5 stars

Sharescope refused to update.

Whoever advised me on how to solve my jammed Sharescope program knew immediately what to do. It is a pleasure for an 83 year old to be helped by someone who knew immediately how to solve the problem. If only our Government and Civil Service were equally efficient!

May 21, 2024
ShareScope logo

Reply from ShareScope

Hi Peter, Thank you for the 5-star review. We always try our best to help our customers. If you ever need our help again, please give us a call.

Rated 5 out of 5 stars

great customer service

great customer service. Went through everything in great detail and took time to explain. great platform

May 21, 2024
ShareScope logo

Reply from ShareScope

Hi Sahil, thank you for the 5 stars. If you need us again, feel free to get in touch.

Rated 5 out of 5 stars

Tutorial

Unfortunately I couldn’t download the team viewer but Peter Corrigan of Sharepad handled it well - talking me through the additional filters I’d asked for. Absolutely brilliant - many thanks for my tutorial.

May 20, 2024
ShareScope logo

Reply from ShareScope

Hi Peter, thank you for the 5 stars. We will let Peter know he is doing an excellent job.

Rated 5 out of 5 stars

Sharepad's excellence

Sharepad's support team is excellent. Their response is prompt, clear and comprehensive. There is a real sense that they care about their clients and ready to help them navigate the wealth of material in their website to meet their precise requirements from investing and trading.

May 20, 2024
ShareScope logo

Reply from ShareScope

Hi Rob, thank you for the 5-star review. We take pride in our customer service and strive to always give you the best.

Rated 5 out of 5 stars

As good as his word and sorted my problem

Said he would check and come back to me (with 15 mins of the working day left) and he did, with a clear and simple solution.

May 15, 2024
ShareScope logo

Reply from ShareScope

Hi Paul, thank you for the 5-star review. We are always here to help you with your problems, if you ever need us again, feel free to get back in touch.

Rated 5 out of 5 stars

Share pad is a great experience

Share pad is a great experience for analysing and understanding stocks and the market. It is a pleasure to use this product of the last few years. In my opinion the support and customer service is unparalleled and I’m a very happy customer and continue to subscribe..

May 13, 2024
ShareScope logo

Reply from ShareScope

Hi A, thank you for the 5-star review. We are so pleased you are enjoying our product. We always try to give the best service to our customers. If you need anything, please get in contact.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look