Sharp Skips Reviews 

294
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its quick, reliable, and efficient service, often highlighting prompt delivery and collection. The staff, especially the drivers, are frequently described as friendly, helpful, polite, and professional, making interactions pleasant. Many people appreciate the ease of the ordering process, whether online or by phone, and the flexibility in arranging specific delivery and pick-up times. However, some customers also noted dissatisfaction with the company, mentioning a perceived lack of care and that their specific requests were not always fulfilled.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as quick, efficient, and reliable from... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being a nationwide skip broker, it can be difficult to find depots that provide truly impeccable service but Sharp Skips never fail to deliver. Their service is consistently quick, reliable, and effic... See more

Rated 5 out of 5 stars

To be fair, a skip is delivered you out rubbish in it and it's taken away. However , good prices , prompt delivery and warm friendly staff and knowing all will happen when you need it to and you can... See more

Rated 5 out of 5 stars

Very quick service. Its quite tricky getting the skip on to our driveway but the driver was excellent and easily placed it where we needed it. Very efficient service. Would definitely recommend.

Rated 5 out of 5 stars

I would always recommend Sharp Skips. The driver arrived within the time advised, was very polite and helpful. Placed the skip onto my drive in exactly the position I requested. The collection is... See more


Company details

  1. Waste Management Service
  2. Aggregate Supplier
  3. Garbage Collection Service
  4. Garbage Dump
  5. Garbage Dump Service
  6. Recycling Center

Written by the company

The Sharp Group is a family-run waste disposal company based in Rainham, Essex. Established in 1983, they offer reliable services in areas of London, Essex and Kent.


Contact info

4.8

Excellent

TrustScore 5 out of 5

294 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(294)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service as Sharp as their name!

Being a nationwide skip broker, it can be difficult to find depots that provide truly impeccable service but Sharp Skips never fail to deliver. Their service is consistently quick, reliable, and efficient. Every time I book a job with them, I know it will be handled properly from start to finish. They often manage same-day deliveries at impressive speed, which makes a huge difference for my customers. I only wish I could use them across the whole country, but for all my London and Essex jobs, Sharp Skips will ALWAYS be my go to!!

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Sofa bed

Used them 4 times first and third time they mentioned no gas bottles mattresses tyres fridges freezers, which we adhered to.
After the 4th visit I get a email saying they are charging me £60.00 for skipping a sofa bed no one mentioned no beds or sofa beds.
So last time will be using them.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Used Sharps skips 5 times recently

Used Sharps skips 5 times recently. Each time turned up on time and collected when it was convenient for me. One or two of the skips had seen better days, one had holes in it, but appropriately position items sorted it.

May 16, 2025
Unprompted review
Rated 4 out of 5 stars

Sharp Skips provided reliable and…

Sharp Skips provided reliable and professional service. Their team was friendly and responsive, making the process simple even for first-timers. Delivery was prompt, and the driver was meticulous and personable. With competitive pricing and excellent customer support, they’re a standout choice for local skip hire. Highly recommend and would use again without hesitation!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Best skip company in Essex

We at Swainlands Construction use them in all our jobs in Essex and are please to learn that they now cover more areas in London. Sharp Skips are by far the best supplier we use, offering reliability, friendly drivers and excellent customer service!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient and reliable. I needed a specific skip last minute, Sharp skips were reasonably priced. The communication was good with the delivery drivers too.

September 5, 2024
Unprompted review
Rated 2 out of 5 stars

At first the team were fast efficient…

At first the team were fast efficient and helpful. We ordered a skip and payed in full in the morning and it was there by lunch time . we were emptying the loft of our 92 years old mother who wanted it done and sharps was informed of this. when the skip driver turned up very helpful but then informed us it was an extra £100 for an armchair and £100 for a mattress. I phoned the office to find out why we were not informed of this and was told that we were. I told them they are wrong and listen to the tape recording to witch they did they admitted they were wrong but would not take the items unless we paid the extra. would not use this firm again

July 2, 2024
Unprompted review
Sharp Skips logo

Reply from Sharp Skips

Dear David,
Thank you for taking the time to share your experience with us. We are sorry to hear that you felt let down after what started as a positive interaction with our team.
Regarding the additional charges for items such as armchairs and mattresses, while these charges are standard across our industry due to the increased costs of processing them, we understand the importance of transparency. For this reason, these fees are outlined on our website https://www.sharpskips.co.uk/faq and are typically discussed during booking calls.
That said, if there was an error in communication on our part, we deeply regret this. We will use this feedback as an opportunity to ensure our processes are as clear and consistent as possible moving forward.
Should you wish to discuss this further, please don’t hesitate to reach out to our team directly on 01708 555 666.
Thank you for bringing this to our attention, and we hope you will consider giving us another chance in the future.

Rated 5 out of 5 stars

I have been using Sharp Skips for 20…

I have been using Sharp Skips for 20 years now. They have never let me down. the staff in the office are friendly when booking and the drivers are amazing - always so helpful. All at a very competitive price. Can’t fault them!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

I have used Sharp Skips for many year…

I have used Sharp Skips for many year on many occasions. Each time they amaze me with their level of service and professionalism.

Each member of the team from the office staff to the drivers and weighbridge staff, they are all polite, knowledgable and extremely helpful.

Thank you sharp skips 👍🏻

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, polite and they know their stuff. Skip delivered and collected on time. Would definitely recommend.

September 14, 2024
Unprompted review
Rated 2 out of 5 stars

Lack of order confirmation caused issues

Skip ordered but no confirmation email received. Called them about this and was told there was some issue with the computers and orders not processed fully, and resultant emails not sent properly. Confirmed the skip was ordered. Was told email would be sent. Not received.
Turned up on time and when collected got a call from them saying additional charge due as I had put furniture into the skip. Challenged this but was told it was in the T's & C's. Explained that I had not had sight of these as had not received the confirmation email for the order. Received a half hearted apology but left with no option but to pay the extra charge otherwise the skip wouldn't be taken. Certainly will not use them again.

February 17, 2024
Unprompted review
Sharp Skips logo

Reply from Sharp Skips

Thank you for taking the time to share your feedback with us. We're sorry to hear about your dissatisfaction and would like to clarify a few points regarding your experience.
When placing an order on our website, details regarding additional items and associated charges are provided before you confirm your order by clicking 'Order Now.'
Concerning the order confirmation email, we can confirm that a copy was sent to your email address as per our records. There are instances where these emails might be redirected to your spam or trash folders. Could you please check these folders?
We value the opportunities you provided us and are keen to address your concerns. Please call us at 01708 555 666 or email at info@sharpskips.co.uk so we can discuss this further
Many thanks
Sharp Group

Rated 5 out of 5 stars

Katy and ryan nags head lane

Been using them for a while now delivery’s and collections always spot on lovely office staff and helpful drivers always go above and beyond no company comes close and used a few skip firms

November 26, 2024
Unprompted review

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