Sharp Skips Reviews 

294
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its quick, reliable, and efficient service, often highlighting prompt delivery and collection. The staff, especially the drivers, are frequently described as friendly, helpful, polite, and professional, making interactions pleasant. Many people appreciate the ease of the ordering process, whether online or by phone, and the flexibility in arranging specific delivery and pick-up times. However, some customers also noted dissatisfaction with the company, mentioning a perceived lack of care and that their specific requests were not always fulfilled.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as quick, efficient, and reliable from... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being a nationwide skip broker, it can be difficult to find depots that provide truly impeccable service but Sharp Skips never fail to deliver. Their service is consistently quick, reliable, and effic... See more

Rated 5 out of 5 stars

To be fair, a skip is delivered you out rubbish in it and it's taken away. However , good prices , prompt delivery and warm friendly staff and knowing all will happen when you need it to and you can... See more

Rated 5 out of 5 stars

Very quick service. Its quite tricky getting the skip on to our driveway but the driver was excellent and easily placed it where we needed it. Very efficient service. Would definitely recommend.

Rated 5 out of 5 stars

I would always recommend Sharp Skips. The driver arrived within the time advised, was very polite and helpful. Placed the skip onto my drive in exactly the position I requested. The collection is... See more


Company details

  1. Waste Management Service
  2. Aggregate Supplier
  3. Garbage Collection Service
  4. Garbage Dump
  5. Garbage Dump Service
  6. Recycling Center

Written by the company

The Sharp Group is a family-run waste disposal company based in Rainham, Essex. Established in 1983, they offer reliable services in areas of London, Essex and Kent.


Contact info

4.8

Excellent

TrustScore 5 out of 5

294 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(294)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and Efficient

I've used this company on many occasions for over 38 years for domestic skip hire, I've always found them prompt and efficient to deliver and collect. Their attitude to recycling and preserving the environment is second to non.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Gave great advice as to size of skip

I ordered the skip over the phone as I wasn't quite sure of the size to get due to a tight space. The lady was very helpful and gave excellent advice. The delivery was great, the driver went above and beyond to ensure it was positioned in the best place. Would recommend

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Thumbs up from me

I've been booking skips with Sharps for a little under 6 months now and have never had any issues with the level of service that they have provided. Most of the time the skips are delivered / exchanged on the same day or if not then I am notified in good time.

All staff that I have spoken to have been a pleasure to talk to, very polite, knowledgeable and professional at all times with the very few issues I have had have all been rectified quickly.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend

Absolutely brilliant. Came at times stated really good communication. Would definately use again

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

The best skips company

The best skips company. Can order on the day, they come and collect whenever and the receptionist is lovely and friendly. Would always recommend and use sharps

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Both delivery and collection of skip made on the agreed days. Everyone I dealt with at Sharp, from the office staff to the drivers who dropped off and picked up the skip, were friendly, polite and helpful.

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

Well it all started so well

Well it all started so well, skip was delivered on time and to the right place. But then they decided to take the skip back without authorisation and now they keep contacting me, asking if I have finished with the skip.

Despite lots of promises to return the skip and lots of different excuses. I gave up with them and went to another local company. They were also very very expensive.

I would not use Sharp Skips again

July 24, 2024
Unprompted review
Sharp Skips logo

Reply from Sharp Skips

Hi David,
Thanks for taking the time to share your feedback with us. We are glad to hear that the initial delivery of the skip met your expectations in terms of timing and placement. However, we are troubled to learn about the issues that followed, including the premature removal of the skip. This is rare & not the standard of service we uphold.
We take your concerns seriously, so to help us better understand, could you provide us with any details that could help us identify your account? Additionally, if you could confirm the delivery address or the dates of service, it would greatly assist our investigation.
Please respond here or call 01708 555 666 at your earliest convenience. We are eager to make things right and hope to resolve this quickly.
Regards
Sharp Group

Rated 5 out of 5 stars

Sharp skips

Phone answered promptly booked skip for 2 days later.
Was delivered on time. Arranged pickup and time slot.
Again turned up on time. Driver’s and admin staff all very helpful and friendly. Prices competitive. What’s not to like!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

I initially used another skip company…

I initially used another skip company for my first skip but after calling to get it changed and being told I had to wait nearly a week I changed to use sharp skips as I have a fast moving house renovation. They have always changed over skips the same day and answer the phone as soon as you ring. They were slightly more expensive than other companies but the quick reliable service was worth it. ( currently on skip number 8)

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great service great price.

I always use Sharp Skips for waste disposal. This time was the first that I ordered a skip online. The comparisons between the sizes was really useful and it was very easy to pick a drop-off and pick-up date. A quick phone call to say I’d filled it earlier than estimated and it was collected the very next day. Great service and competitive pricing.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Second time of using service

Second time of using service. Prices very competitive, delivered and collected on time with friendly staff both in the office and on the road. Wouldn’t go anywhere else!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Sharp skip delivered on time

Sharp skip delivered on time, the driver was friendly and organised.The company pick up he phone and deal with your enquiry straight away.Sharps seem to to be competitive in the local market.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Professional, efficient and went above and beyond trying to get the skip in and out of my small garden! Would use again and recommend to anyone looking for a reliable skip company!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

1st time I have used Sharps Skips and…

1st time I have used Sharps Skips and would definitely use them again, ordered online on a Sunday afternoon, needed a small Skip to put a shed in, came 1st thing Monday morning, the company made a curtasy call in the afternoon to see if my order was correct as I said I only needed the skip for the one day, I said I had already filled the skip and it was ready to be collected, literally within the hour it was collected from my drive, delivered at 8am filled removed from my drive by 4pm , perfect customer service, couldn't be happier 😀 the price was satisfactory too. Would definitely without a doubt recommend Sharps Skips.

September 16, 2024
Unprompted review

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