Sheds.co.uk Reviews 4,441

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 380 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, with many people praising the staff for their helpfulness, prompt responses, and professional approach. Reviewers often mention specific individuals by name, appreciating their efforts in resolving issues, tracking orders, and providing installation guidance. The delivery process is also often described as smooth and efficient, with many customers appreciating the ability to specify delivery dates. However, some people were dissatisfied with the product quality, citing issues like warped panels, missing parts, and damaged components upon arrival. There were also occasional concerns about the delivery service, with some customers experiencing rescheduled deliveries or issues with the placement of items. A few other people also felt that communication regarding order changes or after-sales support could be inconsistent.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers frequently praise individuals like Wendy, Ben, and... See more

Product

Users describe ambiguous interactions with product. Many customers express significant disappointment with... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the helpful staff, quick... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting helpful and... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shed arrived on the alloted day but unfortunatley the base section got stuck for some reason in the supply chain I had no luck with contacting the courier so contacted Shed.co. After several emai... See more

Rated 4 out of 5 stars

Ordered an 8 x 4 shed. Delivery was very prompt. However when unpacked it was missing the roof felt. It had extra parts that weren't required. I suspect some items were for a 12 x 4 shed. The... See more

Rated 4 out of 5 stars

Shed up, took two men approx 6 hours to build. Top tip would be to print out the assembly instructions prior to setting up as a pain looking at your phone for help. Delivery company let us down and we... See more

Rated 5 out of 5 stars

I have yet to receive my order which is due next week but all the queries I've had before & after purchase have been handled quickly & efficiently. I'm especially grateful to Wendy who has got me... See more


Company details

  1. Garden Center

Written by the company

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet. We have the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after-sales care, secure online payments, and much more.


Contact info

  • Langley Barn, 390 Birmingham Rd, CV37 0RE, Stratford upon Avon, United Kingdom

  • sheds.co.uk

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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Replied to 1% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service. I had a query regarding a great shed purchased well over a year ago. Wendy was so helpful and replied to my query within minutes

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very well made modular 12x4 shed

Very well made modular 12x4 shed. Easy to construct and very happy with the overall product. Good communication and quick delivery, and though the roof felt wasn’t with the original order, big thanks to Wendy Shepherd for sorting it out and having it delivered speedily.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great range of sheds , I needed a very precise size and they had the shed I needed, easy to order and very quick delivery! so quick in fact that I needed to change the day to later in the week. Ben in the customer service dept. was great he rearranged the date and booked a smaller lorry as I live up a narrow lane. The lorry still couldn't make it up the lane but the Driver from Edge Transport was great , he walked the pallet with his trolley right up to the driveway , very happy

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - the modular shed and base arrived within 2 days but I had incorrectly ordered the 8ft shed. I contacted customer service- Wendy Shepherd from the company responded the same day & went out of her way to contact the suppliers and order the extra parts required for a 2 ft extension sending a link for the
payment. Excellent service and would use again.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted! First the wood stain and then the shed - arrived on the same day as arranged. It is exactly what I wanted, now stained and snug between the house and wall. I had managed to delete the email with details for erecting, emailed the company, and had the details again in less than twelve hours. Excellent all round. Dr Hugh Jenkins

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Good feed back

Slight delay on product, but Ben has kept me upto date with the process of delivery date Thankyou .

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a wooden greenhouse for my…

I purchased a wooden greenhouse for my partner who wanted to enjoy it after being told he had 12 months to live after paying a builder to put it together the doors didn't fit i emailed them several times included about 20 photos to show that it was all put together correctly I was told it wasn't their problem unfortunately my partner passed away after only 4 months so never got to make use of the greenhouse which caused him great stress just want people to know so long as everything goes OK you will be fine but the minute you have a problem their after sales is terrible I even got trading standards involved but lost all interest so please be aware

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Needed extra info on recent purchase…

Needed extra info on recent purchase spoke to James Letterese who provided all required info enabling me to buy summerhouse from sheds.co.uk.
Ordered on 09/10/25 and possible delivery w/c 13/10/ really impressed.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Great communication throughout. The shed looks good. There was one panel damaged, however, I engaged directly with sheds.co.uk via Wendy Shepherd and they had a replacement panel out within 48hrs with no quibbles. Tbh it is probably the best customer service engagement I have had in a long time.

October 10, 2025
Unprompted review
Rated 4 out of 5 stars

Missing parts

There were some issues with my order. However, I reported them to Rachel Finch Aspect Garden Buildings (the installer) who reported the issue to
Wendy Shepherd (Head of Operations at Sixtystores.co.uk). Wendy offered me a choice of acceptable resolutions. She sorted out the issue immediately.
The shed is of a high quality, and the company offers a comprehensive range of shed configurations at competitive prices. Well worth a look.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , prompt kept me informed about delivery. Delivery on time . well handled no damages.
On inspection found a few items missing, on contact a lady Wendy Shepard went through missing items. And had them resent 2 days later. Such good service, would recommend to anyone. Thank you

September 30, 2025
Unprompted review

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