I've only completed two jobs with this company so far, so my judgement is limited to those experiences, but they've been fairly easy to follow. The instructions are very detailed so you know what t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
We help businesses put the power of accurate, real-time data at the heart of every business decision.
8 Devonshire Square, EC2M 4PL, London, United Kingdom
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shepper is a great way to boost income while...shopping! The app is brilliant, training videos make sure you are prepared, job instructions are clear, and any queries are dealt with speedily. Shepper makes mystery shopping fun.
Easy to use app . Quick payments. Good customer service.
I love working with Shepper — the app is easy to use, instructions are clear, and the team is always supportive. Assignments are varied and interesting, and I get paid promptly. A really positive experience every time!
Great company, easy to make a little extra money, tasks are clear and their response to queries is very fast.
Shepper is an excellent company that offers the opportunity to earn extra income each month through straightforward, fairly paid jobs available across the UK. Communication is excellent, and the support team is always ready to help with any questions. I’m very happy with my experience so far!
Once I'd familiarised myself with the Shepper app, I found it easy to use. There's a variety of jobs which you can pick and choose from and Shepper are very good for paying promptly, sometimes on the same day.
I've always found the team to be extremely friendly and supportive and prompt payment is a definite plus.
I’ve been using Shepper for several months now, and honestly, it’s a fantastic fantastic as i can do job on my schedule. The app is intuitive and reliable, with clear, easy-to-follow briefs that make assignments simple to complete .One of the standout features is the support team. Whenever I’ve had questions, they’ve been friendly, responsive, and helpful, which makes a big difference, especially when managing multiple tasks .
I also appreciate how prompt payments are
One of the standout features is the support team. Whenever I’ve had questions, they’ve been friendly, responsive, and helpful, which makes a big difference, especially when managing multiple tasks .
This is a good way of making a bit of extra cash. They pay out on request three times a month, usually a few jobs around too. It's important to follow instructions to the letter as it is irritating when a job fails as you then don't get paid. That caveat aside, it's a good company.
5 stars an excellent source of extra cash with succinct and easy to understand training and great support. They seem to find jobs even in the more remote areas
The app is really easy to use and most jobs are well detailed with clear explanations and attached resource files. The jobs are fairly well paid, with some only taking a matter of minutes. The support team have always been very helpful and prompt with their replies! Shepper is fun and provides a useful top up to my income 😃
Very disappointed with Shepper on this occasion. I had been really pleased and enjoying my time using the app and making money whilst exploring different places. However they failed my job for things that were out of my control and the support staff wouldn’t acknowledge it. I spent half an hour completing the job and had to make a purchase as part of it yet got no reimbursement or payment. So I wasted half an hour and am out of pocket. I emailed a complaint and didn’t get a reply.
Shepper is a great opportunity to earn an extra little cash to supplement your normal income. You can ‘cash out’ a number of times a month and some jobs can pay generously. If there are any issues with completing jobs or submitted reports, staff are supportive and will offer advice. In my opinion, their app is the best out of all the mystery shopping apps and it allows you to complete jobs from start to finish on the app, there’s no retrospective filling in reports afterwards. It’s intuitive to use and has a great user interface.
I've had a really great experience with Shepper. The app is easy to use and the jobs well described, I've always been paid on time and promptly when requested. I would definitely recommend.
I have been working with Shepper for just over 7 months. The app is great and the team are friendly and helpful. I have recommended to a few friends who were looking for something.
It’s amazing. I regularly work on it and enjoy the experience.
It's a brilliant platform and society. For me personally everything there works well and if I've found any issue thier support and Discord society helps. 100% can recomend it. Great fun and they pay so fast for tasks.
However, small towns have limited numbers of jobs to do. It could be increased but I'm not so greedy 😉😏😁
I use Shepper occasionally when there are jobs in my area. It’s good that you can choose what you want to do, and the payments are fair for the tasks. It’s a nice side hustle to earn a bit of extra cash.
Getting paid is easy and the team are great at resolving any issues. This is the best market research company I have done work for 😊
Shepper helped me in making extra income, the app is user friendly, it is so easy to use. And the Shepper team are great, they are always ready to assist.
I regularly do mystery shopping using this company, it's helped during maternity leave and to top up income for holidays, days out etc. the jobs are really well explained and money is transferred quickly when requested.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.