Shicken Foods Reviews 82

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products for their delicious taste, excellent quality, and wide variety, making them a staple for quick and satisfying meals. People appreciate the ease of cooking and the versatility of the items, often highlighting the authentic flavors and high protein content. The delivery service is frequently mentioned as fast, efficient, and well-packaged, ensuring products arrive frozen and ready for the freezer. The ordering process is also described as quick and easy, contributing to an overall positive purchasing experience. However, some customers also noted issues with delivery, including defrosted items and damaged packaging upon arrival, and a few experienced difficulties reaching customer service for concerns or refunds. There were also occasional comments about certain products having a bland taste, an unusual texture, or changes in recipes and nutritional information.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the taste, texture, and flavors as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

People report positive experiences with ordering, with many expressing satisfaction and a desire to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly love the texture and wow so easy to cook. Char on the outside by frying but delicious from the air frier. Tried the curries too, absolutely delicious. They also sell the plain Shicken under th... See more

Company replied

Rated 5 out of 5 stars

Amazing range of products, a lovely selection for a variety of meals that are super versatile. The products come frozen and are well packaged using a great delivery firm. Looking forward to some ver... See more

Rated 5 out of 5 stars

Shicken deliver - both in terms of to your door, when expected (important for frozen products), and in terms of taste! I keep a range of Shicken products in my freezer for everything from a qui... See more

Rated 5 out of 5 stars

Everything about the purchase worked fine. I was really impressed by the Brownies... My only complaint is that the 5 box limit on Brownies is completely unreasonable when you are buying 20 meals - I u... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

82 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

The sauces deserve 5/5

The sauces deserve 5/5! Superb depth of flavour. With the korma, you wouldn’t believe it was dairy free! I wished the shicken was in smaller pieces though and it isn’t the best fake chicken, in my opinion. But the sauces…

April 1, 2025
Rated 5 out of 5 stars

Best vegan curry I've tried

The service when asking for help about delivery was excellent and managed to get it booked for the day I was going to be in. Things had thawed a little but I didn't worry since its not meat. I've tried the kebabs and korma so far finding both delicious, looking forward to trying the rest. The only thing I would say is I find them quite salty, not of putting but definitely very noticeable. Would buy again.

March 12, 2025
Unprompted review
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Reply from Shicken Foods

Thank you for your lovely feedback! We're so pleased we could sort the delivery for you and that you're enjoying the kebabs and korma. Really appreciate your thoughts on the saltiness too – we'll keep that in mind. We'd love to serve you again!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, speedy delivery and really good curries.

March 3, 2025
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Reply from Shicken Foods

Really appreciate your feedback! Great to hear everything arrived quickly and that you’re enjoying the curries. Hope to serve you again soon!

Rated 5 out of 5 stars

Curries and Kebabs

The order came through quickly. Service was excellent.
No nonsense instructions making food preparation easy.
Amazing texture and flavour, far in excess of expectations.

March 3, 2025
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Reply from Shicken Foods

Really glad everything arrived quickly and the instructions were easy to follow! Amazing to hear about the texture and flavour, it means a lot to us. Enjoy!!

Rated 5 out of 5 stars

Very happy

Great packaging, quick delivery, good portion sizes and everything tastes fantastic… looking forward to trying the rest of your range. Great work 💗

February 27, 2025
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Reply from Shicken Foods

Wow, such kind words! Thank you so much for your support!

Rated 5 out of 5 stars

Brilliant as always

My order arrived quickly. It was well packaged. Brilliant quality. Very tasty food. Will order again soon

January 31, 2025
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Reply from Shicken Foods

Great to hear you enjoyed the food, can’t wait to serve you again soon!

Rated 4 out of 5 stars

Great products and fantastic taste

The products are very good and taste fantastic!! Good value buying bulk. Arrived in good time but the only reason gave 4 stars is because small part of the order has begun to thaw. Probably due to the ice pouches were not covering the sides so could have done with extra ice pouch.

February 5, 2025
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Reply from Shicken Foods

Really glad you’re enjoying the products and finding them great value! Appreciate your feedback on the packaging, we’ll take that on board to keep improving 😊.

Rated 5 out of 5 stars

Amazing

Amazing restaurant taste and quality

January 28, 2025
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Reply from Shicken Foods

That means so much to us! Thank you!

Rated 5 out of 5 stars

Just like restaurant flavours

I ordered a butter schicken, korma and a tikka.they were all delicious and full of flavour that you would get in a restaurant.the texture of the schicken was perfect, not soft like most "chicken like" alternatives.
I'm 100% ordering again and again!
Would definitely recommend vegans and meat eaters to try.

January 23, 2025
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Reply from Shicken Foods

Absolutely love hearing this – thank you so much! Very glad you enjoyed the flavours and texture, that’s exactly what we aim for. Can’t wait to send you your next order!

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