ShieldCrest Publishing Reviews 

160
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Publishing a book for the first time can feel overwhelming, but ShieldCrest made the journey far more manageable and rewarding. I am very happy with the service I received and would gladly recommend... See more

Rated 5 out of 5 stars

I had an excellent experience when ShieldCrest Publising accepted and worked with my manuscript. As a first-time author, the publishing world can be rather daunting. However, as stated on their we... See more

Company replied

Rated 5 out of 5 stars

Throughout the process my hand was held and guided through uncharted territories. Always there to answer queries and assist with development. Even after the final printing. The Artist who designed th... See more

Rated 4 out of 5 stars

Good evening, I've just received the ordered books. They look great, but please don't ever collaborate again with "POȘTA ROMÂNĂ" (the national Romanian Post service), as this is the most incompetent... See more

Company details

  1. Book Publisher
  2. Childrens Book Store
  3. Multimedia and Electronic Book Publisher
  4. Publisher

Written by the company

ShieldCrest provides a complete range of services including e-books, book illustrations, reviews, proof reading, editing and press releases.


Contact info

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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4.8

All reviews

(160)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

What is incredibly annoying and totally…

What is incredibly annoying and totally unnecessary, is that this company allows you book an order for a book online, pay for it and then and only then, tell you that its out of stock and they will have to reprint. This, of course, means a lengthy wait for the book, which you have already paid for. Perhaps they could actually tell you at the " front end " that it was not currently available and then customers, like me, would not have purchased it !!!!

February 19, 2021
ShieldCrest Publishing logo

Reply from ShieldCrest Publishing

Dear Graham,

Many thanks for your review.

Your order was placed on the Sunday the 7th and an email was sent on Monday 8th advising a 10 working day delay due to the unprecedented success of the book which resulted in the delay.

As advised we completed a re-print and I understand that you received the book on the 16th which was 7 working days later.

We apologise again for the delay however we thank you for your order and hope you enjoyed the book.

Kind regards

ShieldCrest Publishing.

Rated 4 out of 5 stars

Your company would have got 5 stars if…

Your company would have got 5 stars if two of the books hadn't arrived slightly "dog eared" on the corners. The packaging could have been a little more robust.

February 19, 2021
ShieldCrest Publishing logo

Reply from ShieldCrest Publishing

Hi,

Thank you for your review.

I am sorry to hear that the books where not 100% when they reached you, we pack them in bubble bags that should have protected them from getting damaged in the post.

ShieldCrest

Rated 5 out of 5 stars

Excellent service

I ordered the book on line on Wednesday and it arrived in the post today (Saturday). That’s what I would call excellent service.

February 13, 2021

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