Very disappointed with the quality. The chicken and rice are of very low quality, and the dry coconut is spoiled (rotten). I wouldn't recommend buying these items from here. Poor experience!
Company replied
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See what reviewers are saying
Good place to shop online and your purchases delivered at your door step. Very helpful for those of us living a little far from Shin-Okubo. There is everything you need from almost every country. I re... See more
Company replied
I’ve been placing orders since six months and the service is good and once they had mistaken my products and sent me something else. But when I complained they refunded me immediately without the mist... See more
Company replied
I have been relying on this shopping site for my groceries and other essentials for the past 2 years, and it has always been both exciting and convenient. Shinjuku Halal Food is a store that brings... See more
Company replied
Company details
Written by the company
We sell all kinds of groceries, halal foods and electronics items. You can order from our online store and get deliveries at doorstep or visit our physical store :)
Contact info
新宿区１０, 169-0073, Tokyo, Japan
- 03-6869-6171
- contact@shinjukuhalalfood.com
- shinjukuhalalfood.com
3.9
Great
394 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Shinjuku Halal Food
Thanks for your review🧡
Products are good
Products are good. But your web page is not properly updated. For my last three orders, I got phone call and informed, the product is out of stock, Etc.
It's better if you can change the career from sagawa to something else. Most of the time they don't come in time. Twice they called me three - four hours early and asked, if I am home so that they can come to deliver. However, as no one stay home during the day, we always put date and time when to deliver. Eventually the career didn't even come on the same day once they came to know that we are not home.
May 4, 2024
Reply from Shinjuku Halal Food
Thanks for your suggestions, due to our product stock issue sometimes we couldn't deliver on time. We will inform our delivery partner to communicate with the receiver properly.
Positive Review
I am satisfied with the availability of good quality products in reasonable price, delivery system, and overall service of Shinjuku Halal Food.
May 4, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
Reply from Shinjuku Halal Food
Thanks for your review🧡
I am impressed by the timely delivery
May 4, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
Products arrived on time and are of…
Products arrived on time and are of excellent quality.
Much recommended.
May 4, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
Great quality and fast delivery
Great quality and fast delivery. Life saver while in Japan.
May 4, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
It was a good experience
It was a good experience. The items I wanted were available and packaged very well (i.e cold items), and the delivery was at the time I specified.
April 3, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
Reply from Shinjuku Halal Food
Thanks for your review🧡
Offering variety of delicious food and…
Offering variety of delicious food and prompt delivery
April 3, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
Reply from Shinjuku Halal Food
Thanks for your review🧡
Good service and products
They provide good range of halal food. Timely and safe delivery of good quality products. I am satisfied with them.
March 4, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
Reply from Shinjuku Halal Food
Thanks for your review🧡
Reply from Shinjuku Halal Food
Thanks for your review🧡
Excellent prices on pantry staples such…
Excellent prices on pantry staples such as rice, beans and lentils. Good and reasonably priced selection of meats and spices. Love the AG range of frozen snacks. Reliable delivery.
Did send me the wrong product once, but I did enjoy the lemon green tea so no big deal.
February 3, 2024
Reply from Shinjuku Halal Food
Thanks for your review and you could inform us for the mismatched item issue, we resolve any order delivery related issues.
Reply from Shinjuku Halal Food
Thanks for your review🧡
Reply from Shinjuku Halal Food
Thanks for your review🧡
Great service
They have a great variety of products, and the delivery is always doing on time.
January 5, 2024
Reply from Shinjuku Halal Food
Thanks for your review🧡
In.time delivery of items and halal…
In.time delivery of items and halal food experience is great 👍.
January 5, 2024
Reply from Shinjuku Halal Food
We appreciate your review ❤
Thank you very much.
Very good shop !! Everything was perfect as usual
As usual, packaging is very good, they arrived after 36 hours of giving the order.
Very good shop. Fast delivery. If something is not available, they let you know definitely recommend !!
注文してから36時間後に届きました。
とても良いショップです。配送が早い。おすすめします ！！
January 5, 2024
Reply from Shinjuku Halal Food
We appreciate your review ❤
Thank you very much.
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