Very disappointed with the quality. The chicken and rice are of very low quality, and the dry coconut is spoiled (rotten). I wouldn't recommend buying these items from here. Poor experience!
Company replied
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See what reviewers are saying
Good place to shop online and your purchases delivered at your door step. Very helpful for those of us living a little far from Shin-Okubo. There is everything you need from almost every country. I re... See more
Company replied
I’ve been placing orders since six months and the service is good and once they had mistaken my products and sent me something else. But when I complained they refunded me immediately without the mist... See more
Company replied
I have been relying on this shopping site for my groceries and other essentials for the past 2 years, and it has always been both exciting and convenient. Shinjuku Halal Food is a store that brings... See more
Company replied
Company details
Written by the company
We sell all kinds of groceries, halal foods and electronics items. You can order from our online store and get deliveries at doorstep or visit our physical store :)
Contact info
新宿区１０, 169-0073, Tokyo, Japan
- 03-6869-6171
- contact@shinjukuhalalfood.com
- shinjukuhalalfood.com
3.9
Great
394 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shinjuku Halal Food
Thanks for your recommendation, Happy online shopping 😍
Reply from Shinjuku Halal Food
Thank you. Happy shopping 😍
5 star services!!!
Fast delivery and good packaging!!! Seller make an effort to contact the customer when there is an item which is no longer available when time of purchased!!! The best part is when the delivery was available on the public holiday!!!
December 31, 2022
Reply from Shinjuku Halal Food
Thank you so much for your kind review. Stay with us. Happy shopping 😍
Terrible service
Terrible service, I received an order that I did not make, I called and they told me that they would contact the boss and they would call me back, they never called, they send you a sheet of what you bought and the merchandise that I ordered is supposedly in sight, it is the Second time what happens with this page, so far I have not received a response
December 24, 2022
Unprompted review
Reply from Shinjuku Halal Food
Sorry to hear about your experience with us. Please share your order details and your complain on the complain form: https://shinjukuhalalfood.com/query-form/
This would be helpful for us.
Thank you.
Everything good
I want to give 5 stars because all materials are very good n fast delivery..
December 30, 2022
Reply from Shinjuku Halal Food
Thank you very much for your kind appreciation, Happy online shopping with us! 😍
Prompt delivery.
Prompt delivery.
Complete items/goods as ordered without oversight.
It's nice transacting with you.
January 3, 2023
Reply from Shinjuku Halal Food
Thank you so much for sharing your experience with us. Happy online shopping! Stay with us.
My shopping experience
I was able to get most of the items I need, and the prices are reasonable.
January 1, 2023
Reply from Shinjuku Halal Food
Thanks for your kind words to us. Happy shopping with us!
Prompt delivery
January 1, 2023
Reply from Shinjuku Halal Food
Thanks for your effective comment on us. Happy shopping with us!
It’s easy to use and price and shipping charge is comfortable
On 2022/12/31 I’ve used first time Shinjukahalalfood and it’s so easy to use and the price are comfortable thank you
December 30, 2022
Reply from Shinjuku Halal Food
Thank you for sharing your experience. Happy shopping with us.
Reply from Shinjuku Halal Food
Thank you for your recommendation. Happy shopping with us.
The service is very quick and also I…
The service is very quick and also I can find all the orders that I need there. Thanks a lot for your service. Happy New Year 2023 to all of you!
December 31, 2022
Reply from Shinjuku Halal Food
Thank you for being with us. Happy online shopping. Happy new year 2023!
I loved the experience
I loved the experience. Delivery and products were as described
December 4, 2022
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
Delayed in delivery
Delayed in delivery, Delivered after one day always, frozen item become melted
November 25, 2022
Reply from Shinjuku Halal Food
Very sorry to hear that sir. Kindly send an email to sales@shinjukuhalalfood.com with the complaint and order number.
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
Always high quality
November 3, 2022
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
Good shippment
November 1, 2022
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
fast and on time delivery
November 4, 2022
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
Reliable service and good products.
I’ve been placing orders since six months and the service is good and once they had mistaken my products and sent me something else. But when I complained they refunded me immediately without the mistaken product returned. I have made 4,5 orders in past months. They have many products from different countries too.
November 2, 2022
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
Last time was perfect I’m waiting for my new order that will arrive after tomorrow
Last time was perfect, now I’m waiting for my new order that will arrive after tomorrow
September 15, 2022
Reply from Shinjuku Halal Food
Thank You Sir/Maam for shopping with us.
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