Been a fan for last 8 years. Great service and very customer centric. Once I had some issues with list delivery and Kim was very prompt in ordering an replacement. Great collections although... See more
Company replied
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I have used ShirtbyHand on numerous occasions and I had my measurements recorded and saved on your system. On the most recent purchase I put in my height, physique/ build type and the measurements wer... See more
I am using ShirtbyHand since 2018, all the shirts which I had ordered really gave me the true feeling of made to measure. Price vs Quality is great. Last one which I ordered was their exclusive line o... See more
Company replied
Great service at their pop-up store in Amsterdam and over the phone. The shirts are great and the customer service at Shirts by Hand is fantastic. I was shipped a shirt in the wrong colour and t... See more
Company replied
Company details
Written by the company
Jouw overhemd op maat vanaf 69 euro | Online maat bepalen of plan een gratis meetafspraak | 100% tevredenheidsgarantie | Beoordeeld met een 9,6
ShirtbyHand - Making shirts personal
Written by the company
- 100% Perfect Fit Guarantee
Fast delivery and 100% Satisfaction Guaranteed!
Free first class delivery direct to your door and the guarantee that you will be happy with your custom tailored shirt.
Of course we hope you love your shirt after arrival. If you don't, contact us over chat or mail. Just let us know what alterations you would like to make and we will take care of the rest.
Contact info
Overschiestraat 65, 1062 XD, Amsterdam, Noord-Holland, Netherlands
- 0208816620
4.8
Excellent
662 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Lovely work and have gotten long life…
Lovely work and have gotten long life from the shirts I have bought.
March 4, 2026
Reply from ShirtbyHand - Netherlands
Hi David,
Thank you so much for your kind feedback!
We're delighted to hear that you've been enjoying the quality and longevity of our shirts.
Your support truly means a lot to us!
We hope to see you soon.
With kind regards,
Team shirt by hand
"Pilly" fabric
I've regularly ordered shirts over the years. The fit is good. In my last two orders, one of the shirts had irregularities in the fabric on the front.
ShirtbyHand's advice: use a pill remover.
In my opinion, this isn't advice appropriate for a premium brand.
Update: shirtbyhand reacted, probably not aware I already have been in contact with their support team (see original post)
March 2, 2026
Unprompted review
Reply from ShirtbyHand - Netherlands
Thank you for your message and for sharing your experience.
Our apologies that this has happened. This is certainly not our intention. We always strive to ensure that everyone is fully satisfied with their shirts and with the quality we deliver.
Please feel welcome to contact us via our email address at info@shirtbyhand.nl, and we will make sure to find a suitable solution for you.
Reply from ShirtbyHand - Netherlands
Hi Geert,
Thank you so much for the nice review! We hope to assist you again soon.
Custom made Shirts with excellent quality
Great quality shirts made to order, the details are excellent
December 17, 2025
Reply from ShirtbyHand - Netherlands
Hi Robert,
Thank you for your kind review! We’re glad you’re happy with the quality and details of our shirts.
Greetings,
Team ShirtbyHand
Outstanding
Can’t ask for anything more. It’s a perfect place to have your shirt stitched. Precession stitching, high quality material. Fantastic experience.
November 19, 2025
Reply from ShirtbyHand - Netherlands
Hi Pramod,
Thanks so much for your amazing review!
Great to hear that you had such a fantastic experience and that you’re happy with the stitching and materials.
If there’s anything else you need, we’re always here to help!
Kind regards,
Kim
Fantastic shirts, superior customer service
Fantastic shirts, superior customer service
Good quality perfect fit.
October 8, 2025
Reply from ShirtbyHand - Netherlands
Hi Joe,
Thank you for your feedback. We’re glad to hear that you’re happy with the quality, fit, and our customer service. We appreciate you taking the time to share your experience.
Best regards,
Team shirt by hand
Reply from ShirtbyHand - Netherlands
Hi Michael,
Thanks for your review! We are happy to hear that you are happy with the shirt :)
Best regards,
Team Shirt by Hand
True feeling of made to measure.
I am using ShirtbyHand since 2018, all the shirts which I had ordered really gave me the true feeling of made to measure. Price vs Quality is great. Last one which I ordered was their exclusive line of 100% Marino wool and I simply loved the product. Highly recommended.
February 12, 2025
Reply from ShirtbyHand - Netherlands
Hi Debi, We’re grateful to have you as a customer since 2018, and it's fantastic to hear that the Merino wool shirt was a success! Your feedback means a lot to us. Thankyou
Perfect handled service
My 4 shirts came with the wrong size, never happened before. But the Shirtbyhand team handled it professionally. Shipment to return was paid by them and new shirts was ordered for me right away.
July 11, 2024
Reply from ShirtbyHand - Netherlands
Hi Casper, Thank you for leaving this review! Good to hear that we helped you the right way. Hope the new shirts are like your wishes!
Delivery not on time plus poor service
After confirming that I needed the shirt for a special occasion and a specific date, it did not arrive on time. I understand that delays can happen, but it was disappointing because I made sure with all workers I spoke with.
This was already bad but I understand is due to the delivery company's involvement.
The real issue was the company's reaction after the mistake. They did not offer any apologies initially; only after I complained and they did not offer any solutions.
Very disappointed with ShirtByHand and the poor service I received.
June 17, 2024
Reply from ShirtbyHand - Netherlands
Hi Aday, Our sincere apologies for the negative service you've experienced and that the shirt was delayed. This is not the service we want to offer to our customers. As we discussed on phone, we have proposed various solutions to accommodate you and find a solution after your complaint, but unfortunately you were not open to this.
We still have your measurements in our system, if you are interested in the future, you are very welcome! Kind regards, Team ShirtbyHand
Reply from ShirtbyHand - Netherlands
Hi Roger, wat fijn dat de shirts naar wens zijn! Heel veel draagplezier gewenst.
Great service at their pop-up store in…
Great service at their pop-up store in Amsterdam and over the phone.
The shirts are great and the customer service at Shirts by Hand is fantastic.
I was shipped a shirt in the wrong colour and they corrected this immediately.
September 28, 2023
Reply from ShirtbyHand - Netherlands
Hi Mo, thank you for your lovely review! Glad to hear that we could help you to get you the right collar! Let us know if you need any help in the future!
Shirts ordered are fine and arrived…
Shirts ordered are fine and arrived well within three weeks. However the free t-shirt (a temporary promotion) never arrived…
September 28, 2023
Reply from ShirtbyHand - Netherlands
Hi Folkert, thank you for leaving this message. Sorry to hear that you did not received the free T-Shirt.. The promo of the free T-Shirt was already expired when you ordered the shirts. We not going to make fuss about this and we will send you one! Hope you enjoyed wearing the shirts! Best regards, team ShirtbyHand
Good product and service
Good product, good service and good communication regarding shipping details
August 22, 2023
Reply from ShirtbyHand - Netherlands
Thank you for your review Piet-Hein! If you need any help in the future, please let us know!
Reply from ShirtbyHand - Netherlands
Hi George, Thank you for leaving this review! It's great to hear that you're satisfied with the shirts. ShirtbyHand wishes you a lot of wearing pleasure!
I'd trust them my wardrobe
I went to their location for measurements (took 10 minutes). I received the shirt and, as advertised, it fits perfectly.
April 11, 2023
Reply from ShirtbyHand - Netherlands
Hi Carlos, thank you for leaving this great review! So good to hear that you're happy with your shirt! ShirtbyHand wishes you a lot of fun wearing it!
Been a fan for last 8 years
Been a fan for last 8 years.
Great service and very customer centric. Once I had some issues with list delivery and Kim was very prompt in ordering an replacement.
Great collections although I miss some of the features which was available before like pink lining inside the collar.
All in all - Kudos!
May 30, 2023
Reply from ShirtbyHand - Netherlands
Hi, thank you for leaving this nice review! It's great to hear that you've been helped so well. If you want to add something to you order that we don't offer, please contact us! Then we can see if we can do something for you. For now we wish you a lot fun wearing the shirts!
Quick and efficient service
Quick and efficient service, quality product
shirts delivered to exact specification
I love the option to include initials on my shirts
April 6, 2023
Reply from ShirtbyHand - Netherlands
Hi Flip, thank you for leaving this review! So nice to hear that everything is oke! If there is anything we can do for you please let us know!
Best one for shirts tailor made
March 28, 2023
Reply from ShirtbyHand - Netherlands
Hi, thank you for leaving this review! So nice to hear that you like ShirtbyHand! If there is anything we can help you with please let us know!
Reply from ShirtbyHand - Netherlands
Hi, thank you for leaving this review behind! So nice to hear that the experience was good! Enjoy wearing the shirt! Best regards, team ShirtbyHand.
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