Terrible service! Beware this is a fraud!!! A month ago I paid for my order, I never received it! They don't respond to my messages, but they send promotions every day!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Meeting Doriane (SHOEBALOO Rotterdam) is always a pleasure :X and she always makes my shoes&bag dreams come true. Thank you Dori :-*
Company replied
The stores are absolutely beautiful and the shoe collection is amazing. The staff is also very kind and helpful. In short, Shoebaloo is one of my favorites!
Company replied
Very good site and online help! In addition my package was sent very rapidly! A very good first experience! I recommend!
Company replied
Company details
Written by the company
Your first stop for designer luxury sneakers, bags, and accessories with over 30+ brands online, and stores in Amsterdam, Rotterdam, and Maastricht.
Contact info
Koningsplein 5-7, 1017BB, Amsterdam, Netherlands
- 020-6238086
- customercare@shoebaloo.nl
- shoebaloo.nl
Terrible service
Terrible service! Beware this is a fraud!!! A month ago I paid for my order, I never received it! They don't respond to my messages, but they send promotions every day!
December 9, 2022
Unprompted review
Reply from SHOEBALOO
Dear Raisa,
First of all, we are really sorry that we didn't get back to you earlier. SHOEBALOO is closing permanently on the 1st of February and therefore it is very busy. Could you please respond with your order number, so that we can help you further?
Kind regards,
Team SHOEBALOO
Amazing thank you from England
November 3, 2022
Unprompted review
Reply from SHOEBALOO
Dear E,
Thank you for your kind review. We hope to see you back soon!
Warm regards,
Team SHOEBALOO
Perfect
Im always satisfied after shopping with Shoebaloo! Quick and spotless service always!! Shoebaloo loyalty is also genius
July 20, 2022
Unprompted review
Reply from SHOEBALOO
Dear Vera,
Thank you for your kind words! We are glad you like our service and our loyalty program and hope to see you back soon!
Kind regards,
Team SHOEBALOO
Reply from SHOEBALOO
Dear Isabel,
Thank you for your kind feedback! We hope to see you back soon!
Kind regards,
Team SHOEBALOO
I’m Very happy with my shopping…
I’m Very happy with my shopping experience
July 17, 2022
Unprompted review
Reply from SHOEBALOO
Hi Evans,
Thank you for your kind feedback. We hope you will enjoy your purchase. And we look forward seeing you again online or in one of our shops. Regards Team SHOEBALOO
It all good 👍🏼
July 12, 2022
Unprompted review
Reply from SHOEBALOO
Hi Bram,
Thank you for your kind feedback. We hope you will enjoy your purchase. And we look forward to seeing you again online or in one of our shops.
Regards
Team SHOEBALOO
Top service never had any problems.
July 6, 2022
Unprompted review
Reply from SHOEBALOO
Hi Julian,
Thank you for taking the time to leave this kind feedback. We hope to see you back soon! Kind regards, Team SHOEBALOO
Was an experience worth getting…
Was an experience worth getting through.prompt, articulate and precise..
Love you guys
July 1, 2022
Unprompted review
Reply from SHOEBALOO
Hi Ezike,
Thank you for taking the time to leave this kind feedback. We hope to see you back soon!
Kind regards, Team SHOEBALOO
Friendly & helpful
May 15, 2022
Unprompted review
Reply from SHOEBALOO
Hi Tran,
Thank you for taking the time to leave this kind feedback.
We hope to see you back soon!
Kind regards,
Team SHOEBALOO
Easy and fast;)
May 15, 2022
Unprompted review
Reply from SHOEBALOO
Hi Marcin,
Thank you for your positive feedback.
We hope to see you back soon!
Kind regards,
Team SHOEBALOO
Extremely satisfied
Extremely satisfied with the online service! Great selection, Easy payment and Super fast delivery !! Highly recommended
May 8, 2022
Unprompted review
Reply from SHOEBALOO
Hi TK,
Thank you for taking the time to leave this positive feedback! We hope you enjoy your purchase. We are looking forward to seeing you again soon!
Kind regards, Team SHOEBALOO
Doriane - SHOEBALOO Rotterdam
Meeting Doriane (SHOEBALOO Rotterdam) is always a pleasure :X and she always makes my shoes&bag dreams come true.
Thank you Dori :-*
May 7, 2022
Unprompted review
Reply from SHOEBALOO
Hi MAlina,
Thank you for your positive feedback on this platform.
We are very happy that you have been helped so well! Of course we would like to see you again online or in one of our stores.
Kind regards,
Team SHOEBALOO
Nice shoes but i didn’t receive a…
Nice shoes but i didn’t receive a giftbox.
February 5, 2022
Unprompted review
Reply from SHOEBALOO
Dear Y.,
Thank you for your feedback. We're very sorry that we didn't enclose the giftbox! We apologize for that. We are sending it asap to you. It will be a beautiful present to give!
Kind regards,
Team SHOEBALOO
Fast service and very pleasant website
January 21, 2022
Unprompted review
Reply from SHOEBALOO
Dear Nony,
Thank you for taking the time to leave this kind feedback. We hope to see you back soon!
Kind regards,
Team SHOEBALOO
Super fast even international delivery…
Super fast even international delivery and great choice! Thanks a lot
January 8, 2022
Unprompted review
Reply from SHOEBALOO
Hi Thorsten,
Thank you for taking the time to leave this kind feedback. We hope to welcome you back soon!
Warm regards,
Team SHOEBALOO
Reply from SHOEBALOO
Hi Hiba,
Thank you for your kind feedback. Enjoy your purchase and we hope to welcome you back soon!
Kind regards,
Team SHOEBALOO
Reply from SHOEBALOO
Hi Philokypros,
Thank you for your kind feedback. Enjoy your purchase and hopefully we see you back soon!
Kind regards,
Team SHOEBALOO
Reply from SHOEBALOO
Hi Ninka,
Thank you for your positive feedback! Enjoy your purchase and we hope to see you back soon.
Warm regards,
Team SHOEBALOO
Super nice boots they fit your actual…
Super nice boots they fit your actual size
December 21, 2021
Unprompted review
Reply from SHOEBALOO
Dear Sandra,
Thank you for taking the time to leave this kind feedback. We hope to welcome you back soon!
Warm regards,
Team SHOEBALOO
It is always nice to order a new pair…
It is always nice to order a new pair of sneaker during Shoebalo sales.
December 19, 2021
Unprompted review
Reply from SHOEBALOO
Hi Henry,
Thank you for taking the time to leave this kind feedback. We are glad to read that you enjoy our sale and found a nice pair of sneakers. We hope to welcome you back soon!
Warm regards,
Team SHOEBALOO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.