SHOEBALOO Reviews 292

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Terrible service! Beware this is a fraud!!! A month ago I paid for my order, I never received it! They don't respond to my messages, but they send promotions every day!

Company replied

Rated 5 out of 5 stars

Meeting Doriane (SHOEBALOO Rotterdam) is always a pleasure :X and she always makes my shoes&bag dreams come true. Thank you Dori :-*

Company replied

Rated 5 out of 5 stars

The stores are absolutely beautiful and the shoe collection is amazing. The staff is also very kind and helpful. In short, Shoebaloo is one of my favorites!

Company replied

Rated 5 out of 5 stars

Very good site and online help! In addition my package was sent very rapidly! A very good first experience! I recommend!

Company replied

Company details

  1. Shoe Store

Written by the company

Your first stop for designer luxury sneakers, bags, and accessories with over 30+ brands online, and stores in Amsterdam, Rotterdam, and Maastricht.


Contact info

3.8

Great

TrustScore 4 out of 5

292 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Amazing collection

Amazing collection, high quality products and great customer service!

April 2, 2021
Unprompted review
SHOEBALOO logo

Reply from SHOEBALOO

Dear Sophia,

Thank you for your kind feedback! We hope to welcome you back soon!

Kind regards,

Team SHOEBALOO

Rated 5 out of 5 stars

Perfect!

Love the shoes! The order was delivered to time and in perfect condition.

March 28, 2021
Unprompted review
SHOEBALOO logo

Reply from SHOEBALOO

Dear Emmy,

Thank you for your kind review! We hope to welcome you back soon at shoebaloo.nl!

Kind regards,

Team SHOEBALOO

Rated 5 out of 5 stars

Great shopping experience!

I’ve had a great shopping experience at Shoebaloo PC Hooftstraat. The staff is friendly and helpful, and although they didn’t have the shoes I wanted in the right size, they still managed to get the right ones for me from their other store delivered in less than 10 minutes. Thanks!

March 20, 2021
Unprompted review
SHOEBALOO logo

Reply from SHOEBALOO

Dear Lindi,

Thank you for your kind review! We hope to welcome you back soon!

Kind regards,

Team SHOEBALOO

Rated 5 out of 5 stars

Superstore with superstars!

Since designer labels are more into sneakers I often visit Shoebaloo in-store and on-line as well. Shoebaloo offers a very exclusive range of footwear and accesoires for ladies and gents. I have seen pieces here that I couldn’t find anywhere else (not even the labels owns Flagship stores), even a broad array of being-hunted items from Dior, however these are only in-store. A few times a year they have an awesome sale as well.

But most of all, the people that works here are superstars! They are very tasteful, helpful, attentive and go that extra mile for you 24/7. Especially during difficult times you get to know who your friends are. Keep going strong Shoebaloo!

March 18, 2021
Unprompted review
SHOEBALOO logo

Reply from SHOEBALOO

Dear Mario,

Thank you so much for taking the time to write this very kind review. We hope to welcome you back soon!

Kind regards,

Team SHOEBALOO

Rated 5 out of 5 stars

Very friendly staff

March 6, 2021
Unprompted review
SHOEBALOO logo

Reply from SHOEBALOO

Hi Laura,

Thank you for your kind feedback! We hope to welcome you back soon!

Kind regards,

Team SHOEBALOO

Rated 5 out of 5 stars

In love with shoebaloo ❤️

best employees ever..best service ever..best quallity &brands ever..i recomend to evrybody bcs u will never be disapointed..love u shoebalooooooo &thank u for my beautiful shoes &bags 😍

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Service Shoebaloo

Even after buying my shoes, shoebaloo Maastricht provides super service.
Esther thanks again.

February 25, 2021
Unprompted review
Rated 2 out of 5 stars

Broken webshop and unfriendly customer service

The webshop doesn't work correctly half of the time: filters don't work correctly and items are not sorted in the correct category. Customer care seems to read their email only once a day and their responses are very short, unfriendly and not very helpful at all. If you are able to buy something you like, they charge you for shipping even for 500 euro items (when on sale) and are not able to ship something out the same or the next day, so be prepared to wait. Overall a bad experience. Wish they would improve as I do like their offline stores.

June 1, 2016
Rated 1 out of 5 stars

Zanotti

I ordered zanotti and I find out that the shoe wasnt in the right condition, I called the customer service and they wouldnt accept my shoes back

November 15, 2015
Unprompted review
Rated 1 out of 5 stars

0/10

Shoebaloo, what you just did is one of the most insanely idiotic things I have ever seen. At no point in your rambling, incoherent response, were you even close to anything that could be considered a rational thought. I award you no points, and may God have mercy on your soul.

November 14, 2015
Unprompted review
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