My son will only wear a particular brand and style of school shoe and unexpectedly needed new ones during term time. Shoes by Mail were by far the cheapest but neither service or quality were comprom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shoes by Mail supplied and delivered an item i could not get on the High Street. The web pictures were accurate and comprehensive, I received exactly what I wanted. Price was comparable to retail ou... See more
Found Clarks boots in the right style size and colour on this site after trying in stores for weeks. Payment was straightforward and the delivery was made on the day that was promised. I even rece... See more
I have not as yet received the item, but I know , I hope and I trust that the item will be as good as sdvertised. We've seen it with friends, and have tried ordering for my own , tho nothing w... See more
Company details
Information provided by various external sources
Stylish & comfortble for top quality shoes, We are a small local buisness based in Llandudno that expanded to the web in 2012. We aim to provide exceptional customer service and our small team means you can expect a personal experience everytime you shop with us. We offer free delivery and returns on orders over £40 within the UK, but we do also ship worldwide!
Contact info
13/15 Lloyd Street, LL302UU, Llandudno
- 08007830439
- info@shoesbymail.co.uk
- shoesbymail.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely arrogant service
Extremely arrogant service, no communication skills
Great service the shoes are spot on the…
Great service the shoes are spot on the postage was excellent I will shop with this company again
Speedy delivery
Speedy delivery, and when I had to return the shoes (because they didn't fit) my refund was very quick.
Shoes by Mail - Excellent supply and delivery
Shoes by Mail supplied and delivered an item i could not get on the High Street. The web pictures were accurate and comprehensive, I received exactly what I wanted. Price was comparable to retail outlet. Delivery was fast.
Satisfied and would shop here again.
John
Excellent prompt service with very…
Excellent prompt service with very helpful telephone call with a member of staff. Would recommend this company to my friends.
Very Quick No Problems
Great service and prompt too
Great service and prompt too. Very happy
Fast delivery
Fast delivery, well packaged and easy to order on line. Very satisfied.
Shoes for wedding
Excellent service arrived the next day as quoted the shoes were perfect just as described would definitely recommend and use again
Speedy and efficient service
Speedy and efficient service. Excellent product at a great price.
Shoes by Mail to the rescue.
I had been trying to find Woly Shoe Cream in Caramel colour for some time so was delighted to find that Shoes by Mail could help me. The order arrived very quickly and in good order. Thank you.
Excellent arrived before date stated…
Excellent arrived before date stated and would recommend to anyone .
Excellent service
Very quick delivery, and, sadly as I had to return the boots as they didn’t fit, very prompt processing of return. Would definitely buy from them again. Thank you!
Quality item and good service.
The boots I bought were lovely, a good price and quality. Unfortunately, they were too narrow so I returned them. Shoes By Mail were very professional from start to finish - the boots were delivered quickly and my refund was processed within 24 hours of return.
I would be happy to buy from Shoes By Mail again and would happily recommend the company.
A fantastic service
Shoes as described, great price and amazing delivery - I ordered at 3pm and they arrived the next day!
very kind service!
Very pleased.
Found what I wanted. Smooth transaction. Quick dispatch.
Great sandals and great service
Great sandals and great service. We have such a poor range of quality sandals in Australia (Perth) that I have started looking in the UK.
The discounted price was wonderful, and even though the postage was a fair chunk of the overall price, I still got 2 pairs of great sandals for the same price I would pay for 1 pair in Australia (including postage costs)!!
The postage time was very reasonable - about a week and half. It takes me the same amount of time to get a parcel from within Australia these days.
I shall be back next time I'm looking for shoes.
Arrived very quickly and good value.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







