My son will only wear a particular brand and style of school shoe and unexpectedly needed new ones during term time. Shoes by Mail were by far the cheapest but neither service or quality were comprom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shoes by Mail supplied and delivered an item i could not get on the High Street. The web pictures were accurate and comprehensive, I received exactly what I wanted. Price was comparable to retail ou... See more
Found Clarks boots in the right style size and colour on this site after trying in stores for weeks. Payment was straightforward and the delivery was made on the day that was promised. I even rece... See more
I have not as yet received the item, but I know , I hope and I trust that the item will be as good as sdvertised. We've seen it with friends, and have tried ordering for my own , tho nothing w... See more
Company details
Information provided by various external sources
Stylish & comfortble for top quality shoes, We are a small local buisness based in Llandudno that expanded to the web in 2012. We aim to provide exceptional customer service and our small team means you can expect a personal experience everytime you shop with us. We offer free delivery and returns on orders over £40 within the UK, but we do also ship worldwide!
Contact info
13/15 Lloyd Street, LL302UU, Llandudno
- 08007830439
- info@shoesbymail.co.uk
- shoesbymail.co.uk
4.4
Excellent
715 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
I accidently ordered two pairs of shoes after my web browser crashed. They phoned me up to check if I wanted two pairs, they cancelled one pair and refunded the money the same day. Delivery was also fast.
March 20, 2017
Unprompted review
good quality item & fast delivery
Quality of goods excellent
Speedy delivery
All in all smooth easy transaction
March 20, 2017
Unprompted review
Sketchers go flex trainers
Lovely trainers which I presume will be a light walk during the spring and summer period.
March 14, 2017
Unprompted review
great company
i had a query so rang the company they could not have been more helpful I received my order in 3days and everything perfect
March 14, 2017
Unprompted review
Excellent value
The Clarks shoes that I bought were half the price than those on high steet. Very pleased with shoes and service.
March 13, 2017
Unprompted review
very good service
March 13, 2017
Unprompted review
First time buyer
Great selection, great service, great price!! Need I say more?! 😆
March 8, 2017
Unprompted review
Turned up early - great value - very happy
They actually turned up a day before they were due - it's an economy delivery so this is a good thing :)
March 7, 2017
Unprompted review
Very happy customer
Bought shoes from this site twice and never has a problem. Shoes as described and arrived in good time. Very happy customer. Thank you!
March 3, 2017
Unprompted review
Great experience of buying.
Great experience of buying. Excellent site. Fast delivery to Israel.
Thank you.
March 2, 2017
Unprompted review
Excellent service
I was pleased to locate a pair of Clark's shoes at Shoes by Mail that weren't available on the Clark's website or in store. The shoes arrived within a couple of days of my order. Overall, I was more than satisfied with the service provided.
March 1, 2017
Unprompted review
Excellent service!
Great items, quick delivery. Excellent service. Would recommend.
March 1, 2017
Unprompted review
Shoes by mail
I was very pleased with the promp and efficient
Service I received. Parcel arrived quickly and
Well packaged, also free post which was a bonus.
February 27, 2017
Unprompted review
Very efficient
I ordered Clarks shoes for my son I couldn't find anywhere else, at the same discounted price as shops offered. Easy to order, quick delivery within 3 days, overall very good service.
February 24, 2017
Unprompted review
Perfect service.
Perfect shoes. Perfect service. Recommended seller.
February 21, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.