My son will only wear a particular brand and style of school shoe and unexpectedly needed new ones during term time. Shoes by Mail were by far the cheapest but neither service or quality were comprom... See more
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Shoes by Mail supplied and delivered an item i could not get on the High Street. The web pictures were accurate and comprehensive, I received exactly what I wanted. Price was comparable to retail ou... See more
Found Clarks boots in the right style size and colour on this site after trying in stores for weeks. Payment was straightforward and the delivery was made on the day that was promised. I even rece... See more
I have not as yet received the item, but I know , I hope and I trust that the item will be as good as sdvertised. We've seen it with friends, and have tried ordering for my own , tho nothing w... See more
Company details
Information provided by various external sources
Stylish & comfortble for top quality shoes, We are a small local buisness based in Llandudno that expanded to the web in 2012. We aim to provide exceptional customer service and our small team means you can expect a personal experience everytime you shop with us. We offer free delivery and returns on orders over £40 within the UK, but we do also ship worldwide!
Contact info
13/15 Lloyd Street, LL302UU, Llandudno
- 08007830439
- info@shoesbymail.co.uk
- shoesbymail.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great speed, prices and service. Ve …
Great speed, prices and service. Very content - thanks for everything!
Oustanding
First time I have used this company,have to say the service and delivery was second to none.
Amazing
Excellent – no reservations, I would recommend this company to anyone.
Great Service
Excellent service, very quick delivery, packed well, a good competitive price , would buy again.
Great service
Ordered some boots for my daughter. They were dispatched instantly and delivery was on time. Unfortunately the boots didn't fit, but returning was easy and a refund processed super quickly. Superb service, much more efficient than many other online shopping companies I have used recently.
eBay purchase Clarks Keesha Rosa - The shoes are still not here
The shoes are not arrived yet, what comment can I give and write about? The tracking information from Royal Mail is rubbish.
Where are the shoes now???

Reply from Shoes By Mail
Fantastic service
Made the mistake of trusting Clarks' measurements of my son's feet (again) and ordered a 7 1/2 F in a style that they hadn't got available in store, which by the way is a frequent issue with Clarks. Shoes By Mail were the only supplier with stock and they arrived the next day even though I hadn't paid for next day delivery. They were ridiculously tight so ordered the next width fitting which arrived quickly and the refund was sorted within the week. I will no longer buy any Clarks shoes in-store, it is ridiculous that there is such variation between different styles in the exact same size. Will just get my son measured at Clarks as a guide and order two sizes from Shoes By Mail and send the wrong one back!

Reply from Shoes By Mail
Excellent Service
Shoes exactly as described with super fast free delivery

Reply from Shoes By Mail
Great company
Really great service. No quibble refund and very speedy delivery. Highly recommended.

Reply from Shoes By Mail
Good service
Ordered some boots for a Xmas present that my wife had seen in the shops but she was unable to get her size. Found the boots, right size and discounted as well. Good delivery. Would use again.

Reply from Shoes By Mail
Easy to use and prompt delivery.
Boots were faulty.
Sent back with there pre paid label. 5 days later still no refund!!
Found boots that weren't available elsewhere
Found Clarks boots in the right style size and colour on this site after trying in stores for weeks.
Payment was straightforward and the delivery was made on the day that was promised.
I even received a discount as it was my first order.
There is even a Freephone number which was answered promptly during the operating hours stated.
A fantastic experience and I will definitely use them again.
Impeccable service, fast delivery
Fast delivery, good communication
Excellent service all round
From start to finish it's been smooth sailing. From ordering to queries I've had excellent service. Would highly recommend
Good value and quick delivery
I saw some Clarks shoes I wanted in a shop and searched them online - these were by far the cheapest. Received promptly and they were in perfect condition. Size was accurate and they are very comfortable on.
Would recommend
Quick delivery & great quality, very happy with service & product & would recommend.
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